Recent content by Aroth Khashar

I'm not entirely sure I understand what you are asking, so I will try to answer as best I can. The Early Game Access period and the Grace Period are two different things. Early Game Access is the period before launch during which customers who pre-ordered the game will eb allowed to access...

I would like to clarify a few points in regards to this situation. First, players in Europe will NOT be playing the game before before the rest of the world. The game retailing on the 15th simply means they can pick up their copy a few days early (and it will ship early for those who ordered...

My problem is that its not just one or two days. For anyone outside of Europe or North America (namely those in Australia and/or New Zealand) you will have to wait upwards of two weeks to be able to play a game you may have placed a pre-order for back on July 21st when it first opened up. Even...

Senior Online Community Manager StephenReid posted on the SWTOR community forums yesterday evening with details regarding on-sale dates for The Old Republic, as well as information about the "grace period" for customers who pre-ordered and will receive Early Access to the game. He had the...

The presence of logos doesn't really mean jack accept that they are a part of EA as a company. If/when you go onto the BioWare forums (or the SWTOR ones) the developers, forum moderators, and community managers all work for BioWare. Yes by extension of EA's ownership of BioWare that means they...

Thus the reason I stay as far away from EA's online domains as possible. That said, I don't think I have seen any instances of this happening with a BioWare forum where it wasn't resolved and rectified in short order. Thankfully, the SWTOR website and forums are administered by BioWare, not EA...

Thanks guys. I normally try to find stuff like this myself, but lately Google has been less than helpful for any search I do with more than 3 or 4 words and the search function on the forums at www.swtor.com is even worse for me >_>. Since someone mentioned having heard/seen it first hand I...

Do you mind quoting the exact source of your information? I ask because I don't think I have seen an official statement from either BioWare or EA regarding this, but the general consensus I gathered from the TOR forums was that the game will require Origin to log in.

Its a combination of what Duskflamer said about it not being "their own time" because they are still in school, and the fact that its just not possible to allow cellphone use during lunch and breaks and manage to prevent their use during class. They are teenagers, if you allow them to have the...

There is no excuse, at all, for taking a month to respond to a customer service complaint about a hacked account. Especially if the account has a credit card attached to it. Those types of complaints should be prioritized to receive responses asap, not after the 150+ complaints about yet another...

While Microsoft is not to blame for an individual account being hacked, a 3 to 4 week (or longer) response time for a fraudulent charge complaint is NOT ACCEPTABLE. Also, you can't just assume that the user screwed up. It is possible that someone on Microsoft's side screwed up and a portion...

Quite a lot actually. And the fact that you HAVE to put in a replacement option is bullshit. There is no logical reason to require you to contact them to cancel a Gold subscription, and if not for that crap you would be able to remove the card info.

Just one thing I would like to point out to anyone who says that this situation is worse than the PSN incident because credit card info was used to make fraudulent purchases. When Sony first admitted that the PSN was hacked and that an unknown number (at the time) of accounts had been...

That's ok, I thought it was about the way people rate girls (or guys). In case anyone is now wondering, the medically accepted "average" is between 5.5 and 6.5. (Don't ask, please.) OT: Mathematically, the average of a rage from 1 - 10 is 5.5, from 1 - 100 is 50.5. As a measure of quality...

Whiskey for me. Occasionally rum or vodka.