Recent content by bp1986

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    The Customer Is Always Wrong

    We currently have this sorta-contest of who can find the weirdest thing in the treasure boxes. (treasure boxes being the little trash cans in the womens room) Some of the funnier things found were a poop-filled pair of underwear, and one that I found... a half eaten piece of bread. But the...
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    The Customer Is Always Wrong

    I agree with you, I work at a Panera and I will NEVER mess with someone about sizes like that... if they want to order a Grande, Largo, or Venti (granted, we don't even sell things in Venti size), they can. But if they choose to be a normal person and say medium, that works just as well...
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    The Customer Is Always Wrong

    Here is what you do... when he is walking away, say "Have a GREAT day!" with a big smile. They get REALLY pissed and you have done nothing wrong. Also, I like to think of it is pretty much saying "I win, you f**k!" :D There was one guy who started getting pissy with me... he ordered a large...
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    The Customer Is Always Wrong

    Mostly rich neighborhoods... people born into money (mostly) have no common sense, little logic and no respect/decency. I find myself saying this alot, but if everyone were to work at least 6 months of their life in retail/customer service, this world would be a much nicer place. Everywhere...
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    The Customer Is Always Wrong

    Ahh yes, the children... I am wanting to start offering a free service to all people in my store. While parents don't want to be the 'Bad Guy' and punish their children... I have no moral problem with smacking about the screaming bastard! Just imagine- Free service: I will hit your kid! $5...
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    The Customer Is Always Wrong

    Oh yea, then there are those oh-so-fun people who like to leave a giant turd in the toilet, then fill it up with toilet paper so it won't flush. But at least here, I have become so desensitization that such things don't really bother me much any more, and I have become a master at using a...
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    The Customer Is Always Wrong

    The pricing to a "You pick 2" is posted with a base price, a price with 1 signature item, and a price with 2 signature items. For salads and sandwiches, it is clearly marked with a size 80+ font in bold CAFE and SIGNATURE items. Yet I get questions about this all the time. Also, I cannot...