360 question

[tucanjamal]

So recently my 360 has decided to stop reading dics. My question is does anyone know what might be wrong? And if so how do I fix it or should I just go buy a new box?

 

[Jonny The Kay]

Call Microsoft would be what I do

 

[HardRockSamurai]

I have no idea how to fix it, but I know how you can get it fixed.

Don't buy a new xbox. Instead, assuming the warranty is still valid (which it most likely is, unless you've been modding your console), send it to Microsoft to get it fixed. It takes a while, but at least it's free.

 

[redavenger]

Can you clarify whether or not it has stopped reading all discs or just one?

 

[walls of cetepedes]

Send it off to get fixed, it doesn't take that long. (Only 2 days, even when it was sent to Germany...)

 

[tucanjamal]

Can you clarify whether or not it has stopped reading all discs or just one?

all the discs. But Microsoft said it will cost $100 to get it fixed by them and he said it might just be old? Which annoyed me.

 

[Stoic raptor]

maybe get a new console, x-box 360s dont seem to work well. one of my friends had it stop working once, sent it back, and it still didnt work. my other friend had to return his 5 times

 

[jebbo]

Its the disc read error.
The one Microsoft refuse to grant the 3 year warranty to.
If it's over a year old it's a chargeable repair or new console.
If it's under a year old then it's repaired/replaced by Microsoft free of charge.
/thread

 

[redavenger]

Can you clarify whether or not it has stopped reading all discs or just one?

all the discs. But Microsoft said it will cost $100 to get it fixed by them and he said it might just be old? Which annoyed me.

The problem could either be with the lens for reading the disc, or the Disc Drive randomly died like mine did not too long ago. Still I would've thought that Microsoft would repair it if it's still in warranty.