Civ 5 DirectX 11 Bug Still Unsolved

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a ginger491

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Apr 8, 2011
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Not sure to post thread here or in advice so I chose to do both

Really in need of some help here. I recently made a new computer and just bought civ 5 in the steam sale. After making sure the game and steam weren't in compatibility mode and installing the directXsetup.exe I still am not able to play the game in DX11. Trying to play the game in DX9 results in a black screen and the program becoming unresponsive. Please provide assistance in any way you can!

Thank you.
 

ItsNotRudy

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Mar 11, 2013
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a ginger491 said:
Not sure to post thread here or in advice so I chose to do both

Really in need of some help here. I recently made a new computer and just bought civ 5 in the steam sale. After making sure the game and steam weren't in compatibility mode and installing the directXsetup.exe I still am not able to play the game in DX11. Trying to play the game in DX9 results in a black screen and the program becoming unresponsive. Please provide assistance in any way you can!

Thank you.
Should change the title. Clearly it's not DirectX 11 that's messing things up, as the game won't work in DX9 either. And the title makes it seem like this bug applies to thousands of people that are dealing with this.

Why did you manually install DirectX? It should already be present on your system. Try uninstalling anything VC/DX related you have installed, deleting the local game content and redownloading. Steam provides the dependencies automatically.