OK. A handsome and erudite gentleman enters a chain store in search of a new iPod. He knows what he wants and how much he's prepared to pay for it, so he approaches the nearest salesperson and says 'Ho, stout yeoman, I should like to acquire a 8gig iPod Touch if you would be so kind. Oh and one of those rather spiffy rubber skins while you're there.'
Being the kind of store that doesn't simply hand over such highly desirables to random strangers (even ones with such impeccable manners), said assistant takes the merchandise from a locked display cupboard and hands the customer a docket along with an instruction to present it at the counter, where the item will be dispensed. The customer is, however, allowed to carry the iPod skin, it being of negligible value.
After queuing, our erstwhile hero hands over his credit card, adds his rubber skin to the trove, and is presented with a bag containing his purchases. He notes that a second protective skin has somehow been added to the bag, but not the total cost, so he smiles a secretive smile and walks briskly from the store before a hue and cry can be raised.
However, upon inspecting the bag's contents at an eating establishment not too distant, he finds out that he has not only acquired an extra skin, but the 8GB iPod he saw the assistant carry to the desk has somehow metamorphosed into a 32GB model. Which leads him to believe that he has mistakenly been handed someone else's purchase.
Question: What would you do if presented with this situation?
Being the kind of store that doesn't simply hand over such highly desirables to random strangers (even ones with such impeccable manners), said assistant takes the merchandise from a locked display cupboard and hands the customer a docket along with an instruction to present it at the counter, where the item will be dispensed. The customer is, however, allowed to carry the iPod skin, it being of negligible value.
After queuing, our erstwhile hero hands over his credit card, adds his rubber skin to the trove, and is presented with a bag containing his purchases. He notes that a second protective skin has somehow been added to the bag, but not the total cost, so he smiles a secretive smile and walks briskly from the store before a hue and cry can be raised.
However, upon inspecting the bag's contents at an eating establishment not too distant, he finds out that he has not only acquired an extra skin, but the 8GB iPod he saw the assistant carry to the desk has somehow metamorphosed into a 32GB model. Which leads him to believe that he has mistakenly been handed someone else's purchase.
Question: What would you do if presented with this situation?
