Officially done with Xbox Live.

[Sarge034]

I asked them the same thing, and the nice lady replied. "Well, we wouldn't wanna overrepay you."

I am certain these things have happened on all subscription based systems, however, between Steam, PSN, and Live, Live has the worst interface and is the only one you are required to pay for. Hence my rage.

But you are NOT required to pay..... A gold membership is like PSN+ in my mind. I think you should have goten your money back and had whatever time you had left on your subscription reinstated. Nothing more, nothing less. I got my PS3 when live was down and now I'm glad I have both of them because the PSN is down.

 

[MercurySteam]

This is why I'm not stupid enough to activate auto-renew. At least you got most of your money back.

unless you buy gold time with a card its always set to auto renew

I knew someone who had auto-renew running every year until his dad got tired of being charged without notice. My friend simply disabled auto-renew in the "Membership" section and now he uses 12 Month cards instead. It's that simple.

 

[Creator002]

Heh. It's kind of the opposite for me. Steam, which I just downloaded, keeps freezing when I try to access my Library (which all I have in there is Portal) and the PSN is down (when I want to play online for the first time in a thousand years).
Xbox (LIVE and customer support), never had a problem.

EDIT - Steam is working now. Yay.

 

[Misho-]

Out of interest, what does paying for live actually get you? I understand that's how you get the multiplayer but aren't the player's themselves required to start/host servers? What exactly does Microsoft provide in exchange for people's money?

That's one question I've always ask myself. I guess they let you play online "hosting" the service and taking money for it. In the PSN is the same deal but they don't charge you. Now with the Playstation Plus thing you pay but get little stuff (not worth it) in discounts or for free.
In this case I would say fuck the Xbox Live, get your money back (I think I saw that you did get it back) and move to another place for your entertaiment for now. Too bad we only have like 2 options when it comes to online play. 3 if you count the PC :S

I know this isn't an XBL v PSN topic, but it's the best way to explain:

The Xbox Live service is better than PSN because you pay for it - Microsoft actually does shit to improve the service and make it actually work because they get money for it; it's an incentive for M$ to put some effort into it. It's not a shitty free service like PSN, where Sony doesn't care about it because they get no money for it - they only make it free to make you buy a PS3, and then realise the PSN is shit but it's too late because you've already given them your money for your console, and they'll do fuck all to help you because there's no money in it for them. Yes, XBL costs money - like $80 a year, which is around $1.50 a week, which is around 25c a day - less then your standard arcade machines per use. Which is worth it, because M$ actually puts some effort into making it worthwhile. So it's not very much to pay at all for a system which is of actual quality (Also if it costs money, it means there are much less people who make multiple accounts to boost them/whatever)

It has to be less than 25c a day, because by my calculations, that would amount to a whole $91.25 a year. And I understand your point completely. That still doesn't excuse what happened to this poor OP. Still,as you said, this isn't a red vs blue topic. This is more like Fmylife.

 

[crono738]

I've just encountered the most unpleasant person (american) on Live that I've ever come across. This guy was beyond the fucking pale and it's left me incandescent. There is just no excuse for these people being on Live and it's damn well about time M$ got their shit together and took this seriously. Why the hell are we paying for teh privilege of entertaining these idiots.

Mute button says "hi".

 

[Kungfu_Teddybear]

As much as I prefer the Xbox 360 to any console and prefer Xbox LIVE to the PSN and online PC games, that is fucking horrendous you should not have to tell them you're disconnecting your internet, that's a fucking ridiculous reply from Microsoft.

Also THEY should have called you to verify what was going on. When it was reading for them that you were cancelling and reinstating your LIVE subscription they should have seen that would be a mistake and called you to ask what was happening. I mean it's not like people make a habit of cancelling and reactivating their LIVE subscription to give Microsoft free money.

 

[Saviordd1]

Oh yes, better service, go play PSN th....oh wait

Well maybe steam with all its servers to pla....shit

Hmmm

 

[crono738]

I've just encountered the most unpleasant person (american) on Live that I've ever come across. This guy was beyond the fucking pale and it's left me incandescent. There is just no excuse for these people being on Live and it's damn well about time M$ got their shit together and took this seriously. Why the hell are we paying for teh privilege of entertaining these idiots.

Mute button says "hi".

So while i'm playing MK I have to stop playing, lose the round, just to fiddle about muting some twat? Fail.

You can't mute them before the match starts?

 

[Pirakahunter788]

yay, viva la resistance! down with xbox!

note, i actually don't want xbox to stop existing. all the homophobic gaybashers should have someplace to game in peace...

Everyone should have fun playing the games they like to play. Being dissed or harrassed just for being a different color or a different sexual orientation is just sad, wrong, and cruel.

 

[Pirakahunter788]

I've just encountered the most unpleasant person (american) on Live that I've ever come across. This guy was beyond the fucking pale and it's left me incandescent. There is just no excuse for these people being on Live and it's damn well about time M$ got their shit together and took this seriously. Why the hell are we paying for teh privilege of entertaining these idiots.

Mute button says "hi".

So while i'm playing MK I have to stop playing, lose the round, just to fiddle about muting some twat? Fail.

You can't mute them before the match starts?

That's what I thought too.
In games like MW2, just hit the scoreboard or the menu button and it allows you to mute anyone you like, and get back to the game within seconds flat. It shouldn't force you to be stuck trying to mute someone for more than at most 30 seconds.

 

[TemplateResponse]

I dont play multiplayer online enough to justify paying for it, and I dont trust the security of psn. fuck BOTH of them. i'll stick to steam... then when that gets hacked i'll play offline only haha.