I'm glad I havent used my card to purchase anything on there, although when I first got it I almost bought some points using my debit card, thank god I changed my mind.
It's one of those idiotic things they put in the fine print, and dont give you an option to just say "don't automatically renew, I want to buy my subscription on my own". When I sold games at a certain store, I remember several people coming in complaining about it, and having extreme difficulty getting it turned off. Some complained that the process of turning it off could take 2 or 3 months, with the xbox live still updating even as they were trying to shut it down. It's probably one of those things where customer support is told to "help them, but draw it out as long as possible so we get more money" :\
Seriously, its only a matter of time till someone snaps and sues the hell out of them (which they'll get out of with tons of lawyers and fine print, but it's still wrong)
