PROBLEM -- SEE POST

[KatieKyosuke]

Hey guys, I have a problem.

I have this other laptop which I am currently trying to fix. It's an Acer brand laptop which runs on Windows Vista.

You see, it connects locally but doesn't connect to the internet so I can't see web pages or log in to Windows Live Messenger or anything like that.

I've looked up solutions on the internet using this laptop and think it may have something to do with the wireless driver itself, although some people say it's to do with Vista and not the driver. But the thing is, I don't want to touch the driver in case it does something to the computer which it's not supposed to.

Can you help me out by giving an opinion if possible?

 

[DazZ.]

So it connects to your hub but not online, and the computer you're on is on the same network and can get online fine?
Not DNS issues, or anything with your internet settings then.

Updating your wireless drivers won't do anything to your computer except update your wireless drivers, and is worth a go.

Are you connecting with whatever software windows comes with or some form program that is linked with your wireless card? (In my case I can use "Belkin Wireless Monitor" or turn that off and let Windows do it itself)
Are you using a card that came with your laptop or a USB wireless stick thing?

It could be so many things to be fair, but updating drivers is the most generic advice I can give for vague details.

 

[KatieKyosuke]

So it connects to your hub but not online, and the computer you're on is on the same network and can get online fine?
Not DNS issues, or anything with your internet settings then.

Updating your wireless drivers won't do anything to your computer except update your wireless drivers, and is worth a go.

Are you connecting with whatever software windows comes with or some form program that is linked with your wireless card? (In my case I can use "Belkin Wireless Monitor" or turn that off and let Windows do it itself)
Are you using a card that came with your laptop or a USB wireless stick thing?

It could be so many things to be fair, but updating drivers is the most generic advice I can give for vague details.

Yes, it's the same software that originally came with Windows. I don't have another software that I know of that can allow me to connect to the internet. It usually connects automatically.

Not sure about the card, but I know it's definately not a USB wireless.

 

[DazZ.]

Yes, it's the same software that originally came with Windows. I don't have another software that I know of that can allow me to connect to the internet. It usually connects automatically.

Not sure about the card, but I know it's definately not a USB wireless.

Alrighty then, you sure you have drivers for the card installed at all? I thought most devices came with their own connecting software, usually somewhat more efficient than Windows. Has it worked before on your network?

I'm still going to say attempt to update drivers, you really can't go wrong.

 

[KatieKyosuke]

Yes, it's the same software that originally came with Windows. I don't have another software that I know of that can allow me to connect to the internet. It usually connects automatically.

Not sure about the card, but I know it's definately not a USB wireless.

Alrighty then, you sure you have drivers for the card installed at all? I thought most devices came with their own connecting software, usually somewhat more efficient than Windows. Has it worked before on your network?

I'm still going to say attempt to update drivers, you really can't go wrong.

Okay, I'll give it a shot then.
Nah, ours didn't. We just use the default software that was already on the laptops.
The laptop that I'm using now didn't even require set up for the router when I got it, which puzzles me.
The laptop has worked on my network, yeah.