The $10K MacBook issue or why I hate lateral thinking puzzles

Recommended Videos

Frezzato

New member
Oct 17, 2012
2,448
0
0
Greetings you...people.

Today I came across the story of how Apple spent $10,000 to fix a photographer's MacBook Pro, which in reality didn't need fixing. It appears to have been operator error, code "I-D-10-T" if you will. Or maybe it was the fault of the "geniuses" there. Due to the customer's settings, the screen brightness had been turned so low the laptop monitor was basically off. The solution took several techs over several visits, over a period of about two weeks. I believe the user neglected to mention some key details to the people trying to help him out. You can read about the stupidity here [https://9to5mac.com/2019/06/11/macbook-pro-problem/] if you want.


This all reminded me of wanting to somehow increase my lateral thinking skills, years if not decades ago. I honestly don't think it's possible. These are puzzles where key details are omitted in the hopes of people "thinking outside the box". Frack that, I say, frack that. These puzzles are stupid. There's a famous one about a man who lives on the 12th floor of a building who, upon returning home, will ride the elevator up if there's someone else in the elevator or if it's raining, otherwise he'll go to the 10th floor and walk the rest of the way up. This is a dumb, DUMB example.

I'm going to give you some real life examples of my own, including all the details I had at the time, and I want you to see what you can come up with. Please post solutions in
spoilers.
.
And do you have any examples of your own?

[hr]

PUZZLE 1: I was with three other men at a house with a shipping container [https://www.clevelandcontainers.co.uk/system/uploads/image_content/image/315/w1440_20ft_New_Standard_-_3-e0ca01.jpg] on the lawn, roughly 30 feet away from the residence. Inside were three very heavy, fire-resistant lateral file cabinets [https://www.officefurniture.com/Fireproof-Lateral-File-Four-Drawer,-44W-PHS-LAT4W44.aspx?afid=pla&mr:trackingCode=A139A248-F1B3-E111-B7E9-90E2BA028069&mr:referralID=NA&mr:device=c&mr:adType=plaonline&mr:ad=53294222103&mr:keyword=&mr:match=&mr:filter=87714982143&atrkid=V3ADW5553AEB5_13300142823_pla-87714982143__53294222103_g_c_pla__1o4&trkid=V3ADW140004_13300142823_pla-87714982143__53294222103_g_c_pla_&gclid=Cj0KCQjwxYLoBRCxARIsAEf16-vZ7mvB-gnnRPtn0K9_yh8MTgrCn83OXsKnPJSZGkH1fvP3NTwIhW8aAmysEALw_wcB&] that weighed at least 750 lbs. or around 340 kilos each. We needed to move them into the house but the cabinets were way too heaving to carry. With some effort, they could be tilted off to one side lengthwise, albeit slightly. The cabinets were so tall they were just 1 foot short of the roof of the container. They had to be moved over 30 feet of grass to the concrete driveway.

We had no heavy lifting equipment, not even a hand truck [https://images.homedepot-static.com/productImages/27e5881c-5917-4f76-b7de-45207dc88989/svn/magliner-platform-trucks-dollies-hmk112ua4-64_1000.jpg] or dolly [https://images-na.ssl-images-amazon.com/images/I/61-qv-HKqbL._SY355_.jpg]. Inside the garage were several giant hand-built crates which were leftovers from a failed convention. These crates were 3X6 feet and built with plywood lids. They were filled with all sorts of crap that wouldn't help us, like outdated Dell PCs, 4-foot power strips and hundreds of ethernet patch cables. Other items in the garage were typical: hammers, wood and old metal saws, extension cords and other random stuff like unused SCUBA tanks. We also had over 20 custom-built crappy 10X10 foot partitions made out of galvanized steel pipe and cheap plastic tarps.

I came up with a solution almost immediately.

.

PUZZLE 2: This is related to the first one. There was a generator on the back of a flatbed truck. It was fairly large, meant for permanent install, hence no wheels. The total dimensions were maybe 3X5 feet and weighed in excess of 200 lbs. It arrived on a plastic pallet with some holes on the side. These holes were way too small (maybe 2-inch diameter), and the generator too heavy, for us to grab the holes with our bare hands. Again, the solution was my own, and this is related to the first puzzle.

.

PUZZLE 3: This is an easy one. I'm willing to bet all of you at some point have had to do this. I've helped over 30 people move. The most recent example was from two weeks ago. I and two other guys were going to move a giant, heavy piece of Ikea crap from a bedroom, through a living room, and to a set of stairs. Everyone started grabbing a part when I abruptly told them to stop. I left for the adjacent room and returned 5 seconds later. Why?

.

PUZZLE 4: It's okay if you don't get this one, I sure didn't. I was helping an electrician wire up and install a washer and dryer. These were brand new units that could be stacked on top of each other. When we were pushing them back into a restricted space, a giant spark flew past the electrician's head. Obviously, we had to plug them in prior to moving them back. We checked the breaker box, which was directly below and adjacent to us in the basement, and every time we pushed the units back the breaker would trip. He replaced the special outlet to no avail.

-This was in a very old house, possibly 90 years old-

We decided to try and come up with a solution overnight. The next day the electrician went one floor above where the washer/dryer was to fix the problem. Do you know why?

[hr]

Reminder: please post your solutions in spoilers, and again, if you have any head-scratchers of your own, please post! If there are any questions, I'll try and answer with the data I had prior to coming up with the solution.
 

Squilookle

New member
Nov 6, 2008
3,584
0
0
I kind of want to hear the full setup behind that elevator puzzle now.

Anyway, here are my punts:

PUZZLE 1

I'm guessing you used the crates to make some kind of flat path over the grass, and after removing all the cabinet drawers, if they were still too heavy you slid them across this makeshift path to the doorway

PUZZLE 2

Being a metric man, that weight has no meaning for me, but I'm guessing, since the generator is on a truck, you use the truck itself to get it as close as possible to the install point, then maybe get a bit of steel tubing to slide through the holes to make a stretcher arrangement for 2 or more people to lift with?

PUZZLE 3

This is an easy one. You returned from the other room with an Allen key, to dissasemble the Ikea furniture.

PUZZLE 4

No idea, unless the 90 year old wiring had got mixed up and upstairs' fuses were the ones controlling the current through your powerpoints?

Can't really think of any other puzzles at the moment, except of course the old classic about the electric train: If it leaves London travelling North West at 30km/h, and there is a wind travelling North East at 60km/h, what direction does the smoke travel?
 

Frezzato

New member
Oct 17, 2012
2,448
0
0
Squilookle said:
I kind of want to hear the full setup behind that elevator puzzle now.

snip
.


PUZZLE 1 Solution
Very good guess! I did use the plywood crate tops to make a flat path by overlapping the edges; think tumbled dominoes. We also used the metal saw to cut the galvanized steel tubing into lengths approximately 2-feet long and, after tipping one edge of the cabinet up, we forced the tubes underneath so we could ROLL the damn cabinets. As there were four of us, one had the responsibility of moving the limited number of boards we had, one was to grab a tube as it exited from the rear and move it to the front so we could continue rolling, and the other two had to wrestle control of the cabinet. They were probably heavier than the listed 750 pounds.

PUZZLE 2 Solution
Spot on. There were remaining, uncut lengths of steel tubing we simply slid into the sides so all four of us could shoulder the weight, like an Egyptian pharaoh.

PUZZLE 3 Solution
Almost any guess is valid, but in my case it was to move several pieces of furniture out of the way, just outside the room. I didn't put them there, the other guys did.

PUZZLE 4 Solution:
The problem was the house was old and someone had previously wired up an additional outlet to the one we were using. The electrician followed the wire to an upstairs outlet and sure enough, some ding dong had left the "hot" wire loose. Every time we pushed the washer/dryer combo backwards, it was jostling our electrical box which in turn, pushed the loose wire upstairs into the side wall of the outlet it was housed in. The wire ended up welded to the upstairs outlet.

The careless work of one idiot could have killed us. [/spoiler]

.

[quote]I kind of want to hear the full setup behind that elevator puzzle now.[/quote]
The man in the elevator is a dwarf. He could only reach the buttons for floor 10, just short of his floor, 12. He would normally benefit if there was someone else in there so they could push the button for him, or he would touch it with his umbrella.

The reason I think this "puzzle", purportedly a famous example of lateral thinking, is bullshit is that different versions of this story stated that the man was proud, which I guess is supposed to explain something? If he were proud, then why would he ask for someone else's help in the first place? He can't carry a cane or some sort of poking implement to reach just a few inches higher? Like a freaking pencil for example. As a puzzle it requires you to completely ignore logic and simple human ingenuity. I've encountered just one dwarf and a few people in wheelchairs in my life and I can tell you that "helping" them is normally met with a "No, thanks, I got this."
 

Squilookle

New member
Nov 6, 2008
3,584
0
0
Oh I meant I wanted to hear the puzzle setup, not the solution :p
But I probably wouldn't have got it, for the reasons you gave. Reminds me of that other one that's an utter joke:

What creature has 4 legs in the morning, 2 legs during the day, and 3 in the evening?