User Review of Popular Games

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Samurai Jim

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Nov 9, 2009
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Usually when I'm browsing around the Steam Store looking for something interesting and cheap to buy I used to check the Metacritic user ratings whenever possible. I did this mostly because the user reviews often contained more relevant opinions of the product, like a critique of the story and the quality of the immersion rather than a summary of the graphics or mechanics, especially with smaller, less publicized games. As of recently I've begun noticing on the bigger games the user scores are highly polarized and very different compared to the professional reviews. This isn't a case of "teh mainstream gives gold stickers to shiny crap games from big boys" and more of "I didn't care for the game and a bunch of people really loved it so I have to zero-bomb it to make my opinion have value."




Take Rocksteady's "Arkham City." There are an 48 positive reviews, only 2 (as of this writing) mixed reviews, and 9 negative reviews. Out of 59 reviews, 81% think it's great, 4% think it's ok, and 15% think it's terrible. What I'm curious about is why is there no middle ground with AAA games? Smaller games such as "Bastion" seem to have a review ratio that seems correct proportion to the overall quality of the game (though I may be biased since I loved the game and the big green bar makes me happy). "Battlefield 3" is currently experiencing something similar with 75% positive, 4% mixed, and 21% negative, and I'm sure that "Modern Warfare 3" and "Skyrim" will exhibit similar polarization.




My question is why does this happen? Is it a reaction to the publishing company's decisions, since many reviews cited displeasure with EA's Origin Service, rather than an assessment of the game itself? Are gamers really this polarized with bigger titles? Or is this simply a case of "It's popular so I must hate?"




TL;DR Users are very polarized when giving opinions of bigger games, less so with smaller games. Why happens?
 

Rawne1980

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Jul 29, 2011
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Mainly because people have expectations with high profile games.

If a game that is highly anticipated comes out then it either lives up to those expectations the person has, or it doesn't.

If it does then it's going to get a glowing review from that person, if it doesn't then it's going to get a rubbed around the rim of the toilet review.

Not the same for everyone but it does seem to be common for user review to be like that.

However, games like Bastion aren't the fore runners of the gaming world so people have lower expectations and tend to be more lenient.

They have more room for middle ground.

Thats just my view from my own observations.
 

thiosk

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Sep 18, 2008
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There are two interest categories for me. General interest-- games that I'd be happy to pick up and play-- and niche interest, games designed for me specifically. Of the former, I demand fairly high scores. If dungeoncrawler2012 or beat'em'up 7 shows up with an aggregate review in the 70s, that probably gets a pass by me. But I have specific interests, especially space strategy and city builders. Those tend to score more in the 70s or 80s for high quality titles-- they lack the broad accessibility-- but because I'm so interested in them I pick them up anyway. Its gotta get in the 50s or so, unmitigated abortion level, before I start passing them up a lot.
 

Agent Cross

Died And Got Better
Jan 3, 2011
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IMO, it should be Rule#??a "Haters gonna hate". Followed immediately by Rule#??b "Fanboys gonna love".

I don't really get it in terms of Batman:AC though. As there's no game similar to it like there is for other games. Just take everything you read with a grain of salt, or sugar in this case. Usually pay more attention to the reviewers that come across more articulate and precise with their pros and cons of a game.
 

Samurai Jim

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Nov 9, 2009
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I should note that I don't usually put much stock in the actual numbers but just look at what people are saying to get a feel for what the user experience is like. If I based music quality based on youtube comments the only good music is classical. I dare you to find an overly negative comment on a piece of classical music.