I've had this problem for a while and i wonder if any of you can be of any assistance. I can't connect to certain people online. My NAT is open and I have a virgin Internet connection and my xbox is linked directly to my rooter via cable. If there is any other information you need to help just ask
Xbox connection issues, help needed.
- Thread starter Da pyro man 999
- Start date
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I've had this kind of problem before, it seemed to come and go with not much logic to it.
Virgin internet may be a problem. It seems, from what I've heard, that in some places it's fantastic, and in others, it's crap. Aside from that, I've no clue what could be causing it.
Virgin internet may be a problem. It seems, from what I've heard, that in some places it's fantastic, and in others, it's crap. Aside from that, I've no clue what could be causing it.
Sometimes your Xbox will say your NAT type is open when simply that is not the case, and your NAT type is actually moderate/strict.
This can be caused by a number of things: Bad internet connection, a temporary fault with your home network, an incompatible router or even a corrupted file on your Xbox. Most fixes are relatively simple, such as power-cycling the router (unplug for 30 seconds, plug back in again), forwarding your ports to your Xbox (guides all over the internet) or deleting the impartial corrupted file on the HDD of the Xbox (they have a yellow triangle next to them).
For starters you should take a look at the support articles [http://support.xbox.com/en-GB/xbox-live/connecting/nat-type-strict] for this issue, then if you still require help: Go ask the Xbox Ambassadors [http://support.xbox.com/en-GB/ContactUs/clickToChatWithAmbassador?service=xbox-live&category=connecting&ccfissue=&ewt=0&navlistpath=/en-GB/NavigationList] (volunteer support community) to see what they know. If they can't offer a working solution, give official support a shout; it's all done through in-browser instant messaging and they've all helped me on numerous times. Queues's aren't that long for support, especially in the mornings; couple of minutes, tops, sometimes even instant reply.
[hr]
I've had this problem many-a-times over the past year. It sounds very much like a firewall or NAT issue, though more likely a NAT issue. Follow those links and see if they help
This can be caused by a number of things: Bad internet connection, a temporary fault with your home network, an incompatible router or even a corrupted file on your Xbox. Most fixes are relatively simple, such as power-cycling the router (unplug for 30 seconds, plug back in again), forwarding your ports to your Xbox (guides all over the internet) or deleting the impartial corrupted file on the HDD of the Xbox (they have a yellow triangle next to them).
For starters you should take a look at the support articles [http://support.xbox.com/en-GB/xbox-live/connecting/nat-type-strict] for this issue, then if you still require help: Go ask the Xbox Ambassadors [http://support.xbox.com/en-GB/ContactUs/clickToChatWithAmbassador?service=xbox-live&category=connecting&ccfissue=&ewt=0&navlistpath=/en-GB/NavigationList] (volunteer support community) to see what they know. If they can't offer a working solution, give official support a shout; it's all done through in-browser instant messaging and they've all helped me on numerous times. Queues's aren't that long for support, especially in the mornings; couple of minutes, tops, sometimes even instant reply.
[hr]
I've had this problem many-a-times over the past year. It sounds very much like a firewall or NAT issue, though more likely a NAT issue. Follow those links and see if they help