I...am a bit of a moron. "Preposterous!" you might say, wondering how such a derogatory term could be applied to a fellow as slick and charming as I. But I insist, it's true! I do tend to stick my foot in my mouth. I have no idea why, but for some reason I just seem to rub people the wrong way. Whatever the reason, I do take great pride in being able to extract myself from sticky situations with grace and dignity. But I'm curious about you. How are you at resolving conflict? What kind of tactics do you employ?