Recent content by Jenny Decimal

We don't have Soccer Moms here as such, but I do know exactly the kind of customer Ben is describing. These financially comfortable ladies, with a couple of spoiled kids, who have this absurdly inflated sense of entitlement, and live with the assumption that all retail staff are failed human...

Word. I used to manage the games department of a department store. I say manage, I was technically a "supervisor", which magically gave me all the responsibility and workload of BOTH a manager AND a till monkey, while still only paying me minimum wage. I lost count of how many people called...

Re: The Margaret Thatcher model of females in politics, as described by an earlier poster. Speaking as a woman with a little bit of military experience, it seems to me that rather than bringing out extreme versions of "male" characteristics in otherwise very ordinary women, systems that are...

Tilted_Logic, generally speaking, the till monkey is supposed to check the disc - and be seen to check the disc - as a way of covering that. As in, if the customer comes back a few days later saying the disc isn't working because it's so badly scratched, the store needs to be able to say "Well...

nomadic_chad, last year we cleared out another store's stockroom and I spent a day giving away original Xboxes and Gamecubes to anybody who would take one.

We have a disc resurfacer in store, and we always explain how it works so that people don't think it's just some sort of magic box of unicorn jizz that can fix their discs indefinitely. I don't mind what people do with their own property, but if they expect to be able to trade it in...

Not to mention the many, many, many shoppers who want you to know you've murdered Santa Claus for their child because you cannot pull a Nintento Wii out of your ass 30 minutes before closing time on Christmas fucking Eve.

Folks, in most cases, we will demonstrate a superhuman amount of patience and courtesy in even the most extreme cases of customer rudeness. It's just that given an outlet, as Ben has been here, we'll naturally want to vent all that rage that's been accumulating in the bile of our liver over the...

One thing I'd like to point out that our man Ben has overlooked - and many posters here have illustrated nicely - is that, regardless of the fact that the staff in-store have absolutely no control over what is paid out for each game, people will still hold YOU personally responsible for every...

mjc0961, that's kind of the trade-off. I mean I know I can get more if I advertise and sell it myself, but often, I'm willing to take the hit for the sake of convenience and the instant return I can get in a store, and many others are too. That's the deal and I'm cool with that. Incidentally...

I'm nice to nice customers, but such creatures are rarer than left handed unicorns. And I do try to be nice even to the jerks, but I'm only human. It's infuriating to me to see the disrespect people treat expensive things with, it shows a tremendous disregard for money and objects that...

Didn't work for Gamestop, but mostly, no, we don't. But we do have targets that we're supposed to hit, and managers and head office will keep an eye on them. If the store underperforms it can affect a manager's end of year bonus, so you can be damn sure that if head office remarks on...

I've worked in a couple of different game chains - I'm a high flyer, me - and they all gut to some extent. I wouldn't be too worried about the state of the boxes, but how the disc itself is treated afterwards varies to a huge degree. One chain I worked for put them in little cd sleeves, another...

Windowsill by Arcade Fire. I love Arcade Fire to bits, but ick... Clunky lyrics and the music doesn't go anywhere. It's the only weak song they've ever done, IMHO.

Hey, hello old thread. Since I posted before, a few things have changed. I play COD4 online a lot now, and although you still get a lot of aggro from the split second your girly voice gives you away, it's improved a bit since the bad old days of Ye Olde Originalle Rainbow Six. You can...