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Slaanesh

New member
Aug 1, 2011
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Christ, this is fucked up. Apparently people are taking their anger to Paypals' facebook page.
 

Scars Unseen

^ ^ v v < > < > B A
May 7, 2009
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on a mildly related note, the commentary on the linked site is priceless. My favorite so far is "They are in deep shit now. Fucked with the wrong jealous, fat losers."
 

Kopikatsu

New member
May 27, 2010
4,924
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I like cats. Who doesn't like cats?

If you don't like cats, you're a . If you're a dirty , then we don't want you in
 

emeraldrafael

New member
Jul 17, 2010
8,589
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Thats a lovely cat pciture to start the article XD

Eh, makes me glad I dont have a paypal. in the end though, this will probably be forgotten quickly once people realize paypal is what tehy use to use ebay and if it helps them and the havent been screwed, then its not all that evil and it wont happen again, and the person complaining just screwed up themselves and are mad.

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just my prediction.
 

lacktheknack

Je suis joined jewels.
Jan 19, 2009
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This is why I purchased my PubClub with Amazon Payments instead of PayPal. The last two years, I've only heard of PayPal doing stuff I hate them for doing (freezing Notch, blocking Wikileaks, this).
 

Sylveria

New member
Nov 15, 2009
1,285
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This is the company that's going to be handling the Diablo III in-game store funds. Hope someone is sending this article to Blizzard.
 

KeyMaster45

Gone Gonzo
Jun 16, 2008
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Wow, that customer support rep is a douche bag. "We know what you're up to and we're not going to let you do it." So they know they're trying to raise money to give poor kids Christmas presents and they're not going to let them get away with it? Oh but my favorite was "no one above me will talk to you", so apparently at PayPal you're not allowed to speak with a supervisor if you feel the minimum wage gruntling is being a douche bag?

I think what really gets me is the tone from the CS rep that they've already decided it's all one big scam, and the fact that they seem to have no desire to actually listen to the explanations of the customer. Honest to god the whole thing reads like a glorious IRC troll's doing, the scary part is that it's not. How the fuck is a sick cat a more worthy cause than poor kids?
 

lacktheknack

Je suis joined jewels.
Jan 19, 2009
19,316
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<quote=Suggested Stock Letter from Comment 29>I?m trying to understand what your company expects to get out of denying a registered charity, Radio Savant Productions, Inc., the ability to raise funds to purchase gifts for children at Christmas. I have scoured your policies and found NOTHING that correlates with the following official message from your customer service representatives to Radio Savant Productions, Inc.

?You can raise money to help your sick cat, for example, but not poor people.?

That is a direct quote from one of your representatives. Your behavior disgusts me. You shut down a charity drive not once, but twice. Here was your response to the second attempt that followed your policies as laid out when the last charity drive was shut down.

?WE KNOW WHAT YOU?RE DOING AND WE AREN?T GOING TO PLAY GAMES WITH YOU?

As a concerned customer who donated to this charity drive, I will be contacting all of the editorial departments at major newspapers in the country and even go after television news stations I can find the contact information for. I will be contacting any site I know that uses your service to strongly encourage them to stop using PayPal as their primary payment option. There are enough reputable competitors that don?t discriminate against charity.

The easiest solution is to issue an apology, allow the charity drive to go through, and update your policies and website design to reflect your pro cat/anti-poor people policies. All you are doing now is angering your customers and destroying your reputation. Do you really want to be the company that ruined Christmas for hundreds of needy children?

With great disgust,

[name]

<quote=Paypal's response>Hello {MY NAME}

Thanks for forwarding that suspicious-looking email. You?re right ? it
was a phishing attempt, and we?re working on stopping the fraud. By
reporting the problem, you?ve made a difference!

Identity thieves try to trick you into revealing your password or other
personal information through phishing emails and fake websites. To learn
more about online safety, click ?Security Center? on any PayPal webpage.

Every email counts. When you forward suspicious-looking emails to
spoof@paypal.com, you help keep yourself and others safe from identity
theft.

Your account security is very important to us, so we appreciate your
extra effort.

Thanks,

PayPal

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This is straight from "Deterring Goodwill to Capitalism And Corporation 101".
 

Prosis

New member
May 5, 2011
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This guy was probably the real deal, legitimately trying to give toys to kids. Paypal, however, saw it as a scam. It wouldn't surprise me if they have to shut down countless scams each year.

And each one probably had a very well thought out arguement for customer service, which is why they came down so hard, demanding him to do each and every little stupid thing. It would also explain the "We know what you?re doing and we?re through playing games with you." (although I'll admit that customer service guy was an jerk, the pet thing was an idiotic comment)

Now, I'm no expert on Paypal and charity services, but I don't see how one could provide sufficient evidence to an online money-handler like Paypal to prove you aren't a con artist trying to make money via their website.

Also, has he posted an actual screenshot of this interaction with paypal's customer service?