<quote=Suggested Stock Letter from Comment 29>I?m trying to understand what your company expects to get out of denying a registered charity, Radio Savant Productions, Inc., the ability to raise funds to purchase gifts for children at Christmas. I have scoured your policies and found NOTHING that correlates with the following official message from your customer service representatives to Radio Savant Productions, Inc.
?You can raise money to help your sick cat, for example, but not poor people.?
That is a direct quote from one of your representatives. Your behavior disgusts me. You shut down a charity drive not once, but twice. Here was your response to the second attempt that followed your policies as laid out when the last charity drive was shut down.
?WE KNOW WHAT YOU?RE DOING AND WE AREN?T GOING TO PLAY GAMES WITH YOU?
As a concerned customer who donated to this charity drive, I will be contacting all of the editorial departments at major newspapers in the country and even go after television news stations I can find the contact information for. I will be contacting any site I know that uses your service to strongly encourage them to stop using PayPal as their primary payment option. There are enough reputable competitors that don?t discriminate against charity.
The easiest solution is to issue an apology, allow the charity drive to go through, and update your policies and website design to reflect your pro cat/anti-poor people policies. All you are doing now is angering your customers and destroying your reputation. Do you really want to be the company that ruined Christmas for hundreds of needy children?
With great disgust,
[name]
<quote=Paypal's response>Hello {MY NAME}
Thanks for forwarding that suspicious-looking email. You?re right ? it
was a phishing attempt, and we?re working on stopping the fraud. By
reporting the problem, you?ve made a difference!
Identity thieves try to trick you into revealing your password or other
personal information through phishing emails and fake websites. To learn
more about online safety, click ?Security Center? on any PayPal webpage.
Every email counts. When you forward suspicious-looking emails to
spoof@paypal.com, you help keep yourself and others safe from identity
theft.
Your account security is very important to us, so we appreciate your
extra effort.
Thanks,
PayPal
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This is straight from "Deterring Goodwill to Capitalism And Corporation 101".