Savagezion said:
Here's the thing, I used to be anti-piracy when this all started to surface a few years ago in like '05. I gave the industry the "inch" that they requested and didn't pirate. I have upheld that inch for them as well. They, in return, have provided worse customer service and talk to me like I am an idiot with these unsubstantiated arguments trying to get a proverbial "mile". Their arguments get more nonsensical every year and both piracy and the net worth of the games industry both continue to grow every year. That proverbial mile they are asking for is way too much leverage to hand to them. They just tried to make posting a "Let's Play" on Youtube a criminal offense. I find myself neutral because in order to be anti-piracy rationally I find myself having to fight against the same industry I am seeking to defend. The anti-piracy side of the debate needs to let the industry stand alone in it's crusade. They have already given it more power than it deserves.
This sums up my stance on the issue as well.
I'm firmly in a neutral position because I understand the economics and rationality behind business.
That said, I'm getting up on my soap box for a moment:
The one and only way to truly get what you want from the industry: DO NOT SUPPORT COMPANIES THAT DO THINGS THAT PISS YOU OFF. (If they develop DRM you hate, don't try to rationalize the purchase. Just say no, or you will never be rid of that DRM. The market has shown that it can be very profitable as it is; but we can do better if we force them to earn our money)
Do not make "exceptions" to that rule either. Investigate the games/products before you buy them, if for no other reason than because under current market conditions, getting your money back is very very difficult, if not impossible.
And don't EVER assume that "I'm just one consumer; my sale won't change anything". Solidarity exists in every market and it goes both ways for either Supply OR Demand. This isn't just romanticized rhetoric: YOUR DECISION ACTUALLY MATTERS.
Big Business fears informed consumers because it forces them to compete more.
Conventional wisdom suggests that a company's willingness to provide satisfaction to their customers 0(and to compete) is inversely proportional to the power they wield over their market (and by extension, consumers). They won't work if they think they don't have to.
Be fair in your demands, and don't accept contradictions and shoddy products; there are firms out there that genuinely try to compete but get muscled out by those that do not because WE continue to empower them.
Once you give them power over you, it's difficult to get that power back without ending the relationship entirely. Fortunately, if the backlash is strong (or organized) enough, the market CAN adjust without resorting to "scorched earth", but it's very difficult to accomplish.
(Beware: These companies WILL go back on their word if they think they can get away with it. Ubisoft is going right back to their Always-Online-DRM, despite a deluge of complaints and proven technical failures. Blizzard is going back on their word over features for Diablo 3, such as LAN for the purposes of product control; not quality. None of these benefit legitimate customers, and only mildly inconvenience the pirates at worst.)