Another Screwed Ubisoft customer.

[Scentedwiind]

I have tried to really enjoy the Assassin's creed games but whenever I seem to want to play something, which has been purchased twice from the company (weird right?) I can never seem to have a working code given to me. Their help desk is unhelpful and their system is broken.

Here is a thread to talk about how Ubisoft has screwed you. (I've bought assassin's creed 2 twice and both codes that came with the game are either used up already or invalid)

 

[Ruedyn]

I've never really been annoyed with ubisoft, but I like to pretend that Brink was made by them instead of Bethy if that counts?

 

[MASTACHIEFPWN]

I have tried to really enjoy the Assassin's creed games but whenever I seem to want to play something, which has been purchased twice from the company (weird right?) I can never seem to have a working code given to me. Their help desk is unhelpful and their system is broken.

Here is a thread to talk about how Ubisoft has screwed you. (I've bought assassin's creed 2 twice and both codes that came with the game are either used up already or invalid)

Can you run the game?
(I tried for like an hour to get the WIC CD key, only to find out that it was automatically put into the game unless I tweaked it to play the original campeign, in which it was disabled. They suck at PC game making.)
Try that before you go out and say "It beh broken."

But anyway, Ubisoft is really weird with CD keys, most of the time they are automatic if it was downloaded, but there is sometimes wierd catches.
"Want to play vanallia World In Conflict? You have to tweak the game file, but that will disable your CD key until you remove the tweak you used."

 

[happy_turtle]

"Beyond good and evil" was brought to us by them wasn't it? and to show how much they've changed they dangle the prospect of a sequel to that awesome game, only if you buy their current shitty games to "prove" to them that pc gaming can be profitable.

Ubisoft deserves some retrospective respect.

Couldn't disagree more, they're a company worthy of only contempt. If Mother Terresa had decided to go drop-kick puppies off a cliff during the final years of her life we wouldn't be reminising about all the good things she did.

 

[King of Asgaard]

I haven't been screwed by Ubisoft yet, but that's because I play on PS3, where all this DRM and CD codes malarkey doesn't exist.
But that doesn't mean I can't empathize with the people it is affecting.
In my opinion, Ubisoft's ways of making PC ports is a shameful display, and they should really change their ways, sooner rather than later.

 

[Dandark]

I used to really like Ubisoft, I enjoyed some splinter cell games and loved Prince of Persia Sands of time and Warrior within as well as Assasins creed 1 and 2. Now though, they seem to be a bad company, I still have a soft spot for them as they seem to just be incompetent and they are not as bad as EA or Activison/Blizzard but they are not what I would call a liked company of mine.

 

[Scentedwiind]

I was finally after two days and a brand new windows install (I was due for an upgrade andyway) play Assassin's creed Revelations and it will now accept my Assassin's creed 2 code but only after the second purchase. My original code is useless.

 

[Blade_125]

I refuse to buy UBI soft games anymore. I have to log into their servers whenever I want to play a single player game and if their connection isn't working then I don't get to play (or I haev to start over as I can't access my saved games). This is not the way to keep customers happy, and until they completely change their practices they will no longer get money from me.

 

[Snotnarok]

Again I don't know why anyone is buying their games with such garbage DRM installed on them.
I got Farcry 2 with my new computer and by the time I had changed parts out I had no installs left because apparently those count as installs and my free game was rendered moot.

But again, why would you bother with their stuff anymore considering what they have installed in their games? It's like you need permission to play the game you paid for while pirates enjoy the game DRM free.

 

[General Twinkletoes]

I quite like them...
A lot of people get pissy at them because of the DRM, but aren't most of their games played on steam anyway?
How often does your steam client end up in offline mode? Mine sure as hell doesn't, it hardly works. Steam is basically like DRM for me and everyone that I know, unless everyone who I've never spoken to about steam uses offline mode all the time.

I like them more than EA and Activision because they have a pretty decent good/bad game ratio, and none of the one's I've played have sucked (Although some do look pretty shit). Every game I've played has definitely gotten its money's worth, except for assassins creed 1 which I got as part of a bundle anyway, and I wasn't very interested in. It didn't work, although that was the fault of my old computer, not ubi's code. That laptop was very, very out of date and not compatible with a lot of things.

Plus I'm also a bit biased because I got assassins creed revelations a few days ago and have been playing the shit out of it. It's hard to stay pissed at a company that's given me enough value for money of that 30 dollars without having even finished the singleplayer or gotten half way up the levels in multiplayer, which you climb up fairly fast.

That sucks about your code though . I've not heard about 2 consecutive codes not working before. And working after you got revelations? What's going on there?

So yes, I like them, but they do have a lot of problems with code nonsense. I think if you compare them to EA or Activision though, they're pretty damn good. Probably my second favourite publisher after paradox, but then again I don't know many publishers.


EDIT:
Damn, I'm in the minority, and I can see why

I've never seen any of these problems. There was a bit of nonsense with getting a uplay account, but that was sorted in the first 30 seconds of starting AC:R and no longer bugs me.
Biggest problem is having to press play twice.
But some of the stuff that apparently happens is pretty awful. I guess I'm very, very lucky when it comes to them, I've never had problems that were their fault. That sucks that there are all these problems :/. I'd just never seen them, nor had anyone I've talked to. If all the stuff in this thread is completely true and not hyperbole which is common among publisher hate, then they should get their shit together.

 

[Stealthygamer]

Again I don't know why anyone is buying their games with such garbage DRM installed on them.
I got Farcry 2 with my new computer and by the time I had changed parts out I had no installs left because apparently those count as installs and my free game was rendered moot.

But again, why would you bother with their stuff anymore considering what they have installed in their games? It's like you need permission to play the game you paid for while pirates enjoy the game DRM free.

They released patches for all their games that had that DRM, so now you can play offline

 

[The_Critic]

Now I'm not advocating illegal activity.

However...

In a situation like this where you actually bought the game (twice in your case) I do not believe it is illegal to download it, Unless you of coarse returned the game and received your money back.

 

[Irridium]

Apparently Ubisoft if having issues with their Uplay client or whatever, which causes any PC game that uses it to not work. Though this was a couple days ago, might be fixed now. I don't know, I'm not buying Ubisoft games on the PC anymore. Too much of a hassle.

Unless they pop up on GoG. In fact, maybe that's what I'll do. Just wait for their games to come to GoG. Yeah, that sounds good.

 

[elvor0]

Ubisoft publish/develop good GAMES, unfortunetly they tend to be marred by poor delivery or exicution, as the OP stated, or the always on DRM, it's a shame really, because once you actually get to play the game, they're usually pretty good, and they tend to learn from mistakes in prior editions of games.