Kabutos said:
Being overpriced is not an invalid point.
The M11x starts at $999 and the M14x starts at $1200.
You could build an amazing computer for that kind of money, and instead you're wasting it on an i5 2537M and GT 540M, which are okay parts, but far too expensive and nowhere near as powerful as their desktop counterparts.
Not to mention the hinge problem that seems to plague Alienware laptops, and that Dell customer support is notorious for being some of the worst in the world.
Ah, BUILD. A desktop you say. I don't think you can build a laptop from individual components.
My Brother is in the Navy, a desktop is absolutely not an option. It needs an integrated Screen, keyboard, battery power and speakers in a small compact size, THAT comes with a premium that is not unique to Alienware.
Portable is inherently expensive:
-smaller components, not just chipset but screen too
-oh yeah, and a high res screen included in cost
-more sophisticated heat systems
-Laptop sized Hard Drives are about 2x the price per gigabyte compared to 3.5"
-many custom made components = lost economy of mass manufacture
-Making the sturdy shell isn't cheap either
-Battery costs are also significant, non factor on desktops
-harder manufacturing= soldering/moulding rather than slotting/screwing
-irreversible: if PC tech surges, then desktops in stock can be dismantled and upgraded/cannibalised easily. Risk mentioned later.
So you see how laptops are inherently more expensive to make than desktops for the same performance.
But most importantly the MARKET, laptops are more VALUABLE than desktops entirely due to their portability. It's capitalism, things cost what people are willing to pay, competition can lower that but considering the higher liability in the laptop market all the manufacturers want to make greater margins to offset the risk.
Yes I've heard of Dell's customer support being bad. But I have never had a good customer support situation, ALL of them are slippery uninformed idiots who are only interested in squirming out of warranty responsibility or trying to extort more money out of me.
OP has said it MUST be a Laptop, there are loads of people where it MUST be a laptop for their computer needs and they are willing to pay whatever price to get that.