Dad Blames Microsoft for Son's Xbox Live Spending Spree

Recommended Videos

Cowabungaa

New member
Feb 10, 2008
10,806
0
0
Caramel Frappe said:
You know.. I feel bad for the dad. We must remember that some (or most) parents aren't used to the technology we have these days and my dad as well did not know the Xbox Live saves your information until I showed him that it does. He requested I remove it and only add Microsoft points I got from gift cards which I accepted.
Feel bad? Don't, this has nothing to do with technology. This has everything to do with not giving your freakin' pre-teen son your creditcard. That's asking for trouble.
 

Random Fella

New member
Nov 17, 2010
1,167
0
0
DJ_DEnM said:
Grey Carter said:
Ghera entered his credit card details into Xbox Live in order to pay the monthly subscription fee, but he didn't release that the service automatically retains your credit card details for later purchases.
Sorry but shouldn't that be "realize"?
The correct spelling is realise
The American spelling is realize.
 

votemarvel

Elite Member
Legacy
Nov 29, 2009
1,353
3
43
Country
England
If you've only used your card to pay for Microsoft points then it can easily be removed from the Xbox though the Account Management screen.

The only time you can not remove it is when it is currently tied to an active Gold subscription. Now that is understandable if the account is set to automatically renew. What I do find shabby on Microsoft's part is that you can not remove the card if automatic renewal is turned off.

In the latter case you must wait for the subscription to expire before you can remove the card.

Honestly though I think there are too many "are you sure" screens when buying something from LIVE. The thought that crosses my mind on occasion is "damn it, stop asking me if I want to spend my money and just take it."

Heading back to the topic I find it hard to believe that the Dad in this case was not checking his credit card statements. Even if he didn't go over them with a fine tooth comb surely he would have noticed that his balance was changing by large amounts each month.

With identity theft being a growing crime people should check their statements.
 

Jynthor

New member
Mar 30, 2012
774
0
0
How do you even spend that much on Fifa and Call of Duty? What's there to spend money on besides a few map packs?
 

Dr. Crawver

Doesn't know why he has premium
Nov 20, 2009
1,100
0
0
I do have to ask, does anyone know how it's even possible to spend over £1000 on COD and FIFA?
 

lunavixen

New member
Jan 2, 2012
841
0
0
There are a combination of factors in this story:

~The age old kids excuse of "I didn't know" still works with some parents; because parents are paying less attention to what their kids do in their off time or while the parents are not home than they used to, gaming consoles and TVs are seemingly replacing proper care when the parents are also occupied (it is not an absolute, but true in many cases).

~Some online subscription services are automatically renewed, my most educated guess is that the father set up an online account for the kid using his credit card, it's possible that the father was unaware that XBLA cards could be purchased to restrict his sons spending. [I only use the PSN cards for my purchases online, that way I know exactly how much i'm spending and how much I have left, and so my credit card information is not on their site]. The father likely purchased the system for the kid but let his son set it up and the kid would not have put the parental controls on his own system.

~To the people who are trying to bring up the Doom/Resident Evil argument, they are not realistic shooters (well, the early RE games are certainly not), MW and CoD are, you aren't shooting monsters or the undead, you are shooting people, there is a difference (at least in my eyes). Yes, the father should have been aware of what games he has purchased for his kid (the content) or what games the kid has and been at least trying to montior what he is playing.

One thought I would like to know is how did the kid rack up that big a bill, how much do the map packs on CoD cost anyway? And what the heck is so fascinating about FIFA that you would spend additional money on it?
 

Dandark

New member
Sep 2, 2011
1,706
0
0
I gotta agree that it seems more like the Dad and kids fault rather than Microsoft's. Although it would help greatly if you had to type in a password. Once the data is saved then you just need to click "buy" and "Yes I am sure I want to buy X" and it charges the account. It would help if you had to enter a password or something.
 

9thRequiem

New member
Sep 21, 2010
447
0
0
Dandark said:
I gotta agree that it seems more like the Dad and kids fault rather than Microsoft's. Although it would help greatly if you had to type in a password. Once the data is saved then you just need to click "buy" and "Yes I am sure I want to buy X" and it charges the account. It would help if you had to enter a password or something.
True, it might help, but remember this story about in-game purchases on iOS, when you do need to input a password : http://www.escapistmagazine.com/news/view/107662-Eight-Year-Old-Girl-Blows-1400-on-Smurfberries
If a parent isn't careful about their child's use of technology they've entered their credit card details into, there's going to be trouble. In this case, although there wasn't a password option, there were account settings that would have to prevented this.
 

Andrew Drake

New member
Mar 30, 2011
40
0
0
All three are at fault.

1.Kid spent money he didn't have without permission.
He did not own the money, it was not his, and he utilized it without permission to do so. Violation of trust, blah blah blah. He was wrong to do that, nobody can argue that. No twelve year old is dumb enough to lack the knowledge of what a $ means. He is very irresponsible, blah blah blah. If you read from page 1 to here then you have seen enough of this to last a lifetime.

2.The Man didn't understand the technology at play.
The first thing you do whenever you get a new piece of high-end technology is learn how to work the damned thing. You find out what it can do, what is is supposed to do, and if a kid is using it, how to keep them from doing something stupid (as kids are apt to do). He also gave a copy of COD to someone who wasn't even a teenager yet... showing he didn't even understand what the ESRB Ratings System is. If he had actually done what a intelligent and responsible human being would do, namely learn how the system worked, he would have gotten something done to prevent this.

Also... six months without checking a credit card statement, or a bank account, or any of his financial information? He was asking for something like this to happen by doing that. Rule number one, you don't tempt fate, you don't count on luck for anything you can actually take steps to prevent.

Blah blah blah, again this seems to be the common opinion. Which means i am a conformist sheep doesn't it?

3.Microsoft
For letting this idiot sign up for a XBL Account and unleashing this idiot. Although they are in the business of making money, so it might be possible to forgive this. They did, as stated, create methods by which this could be prevented. They can be held at fault for not creating a safeguard to unauthorized use, but that's not a crime. Unless somewhere it is against the law. They can't however be held responsible for the kid being able to do what his father had enabled him to do by not being aware of the system's capabilities.
 

mooncalf

<Insert Avatar Here>
Jul 3, 2008
1,164
0
0
It's true that an explanation of how the service works is tricky as balancing three cats on a toothpick, but let the buyer beware, and QQ less.
 

alexbuckenham

Bilious tosspot
Mar 10, 2011
12
0
0
Eri said:
As usual, completely the parents fault.

Also the kid is retarded for thinking it didn't actually cost money despite the system telling him it did. I know I was fairly dumb at 12, but certainly not to that extent.
True dat. Educate your child and he won't be confused by the '£' symbol and the words 'confirm your purchase'.
 

EvilMaggot

New member
Sep 18, 2008
1,430
0
0
teebeeohh said:
well the dad either didn't know or care enough to set up the xbox properly so his son can use it without wasting money. WHY THE FUCK is nobody bothered that the kid plays cod?

edit: do not quote this unless you bothered to read the rest of this thread
Derp! xD nvm me :D la la la la
 

Sunrider

Add a beat to normality
Nov 16, 2009
1,064
0
0
Daily Mail. <---Stopped reading there.

Raven said:
Parents... Do not let Microsoft babysit your child. That is all.
And this applies, more times than I can possibly say.
The dad deserves it for not knowing what the fuck his child was doing, and the kid deserves a good slap to the face for being dumber than a bag of bricks. I'm dumb as at least half a bag of bricks, and even I had at least some semblance of knowledge about money when I was 12. Dial-up internet, anyone?
 

CrazyGirl17

I am a banana!
Sep 11, 2009
5,141
0
0
Oh sure, blame the kid for not knowing buying stuff costs money! Cue "adults should be aware of what their kids are doing rant".
 

cbrichar

New member
Aug 30, 2009
39
0
0
I dunno guys - as a brand new father myself, I personally blame Steam entirely for the fact that my kid's college education fund is quickly going up in smoke. But... SUCH DEALS!!
 

Zefar

New member
May 11, 2009
485
0
0
Even having a low paying job should get you more than $1000 a month. So this happened in the course of 6 months and with that the money just isn't that much after all. He also didn't spend everything on the same day. I really doubt it was the kid fault for him having no money at the end.

Still over $1000 on COD and Fifa? How in the hell does he do that?
 

Reyold

New member
Jun 18, 2012
353
0
0
The Plunk said:
Is the child retarded? What kind of 12 year old doesn't understand the concept of money?

Grey Carter said:
Ghera told the Daily Mail.
Oh, but of course he's a Daily Mail reader. Daily Mail readers don't believe in the concept of "parents do the parenting". They want companies and the government to do it for them (and then complain about the "nanny state" when they do it in a way they don't like).
Agreed. The irresponsibility of parents who let their kids play CoD is probably at least half the reason there are lawmakers trying to stop minors from buying violent games.

I know others have already said it, but the dad really should have been looking at his bank statements.