I recently got a copy of a game published by them called Distant Worlds. I was really excited when I learn of this game because I feel the 4x genre is very under served in the current market. The fact the Gold standard for the genre is still the 15yo MOO2 speaks volumes on the issue. On top of the SotS2 fiasco it made me decided to look else where for my space based 4x fix (having long become bored of GalCiv2, the original SotS and Starships Unlimited 3, etc.) so I got this game. What a huge fucking mistake.
First the disk will not autorun so I try to launch it manually and I get a message saying I do not have authorization. I am running as administrator and already have many other hidden restrictions windows 7 puts on users disabled. These get in the way of me modding games fairly often so I need them disabled. Frustrated I tired to decompile the .bin file and just manually create directories for the game on my PC instead of using the install wizard. I also lacked authorization for that. Again no reason given. It didn't even say I needed admin privileges, I simply said I was not allowed to take that action.
I go to the Matrix Games website and fill out a help ticket (I hate that type of system btw) and the only response they give me is to deny the problem was even possible, despite screen shots of the error message and included proof I have a legit copy of the game. They would similarly not give a refund. I tired posting about the issue on their forums and the thread was deleted almost instantly.
First the disk will not autorun so I try to launch it manually and I get a message saying I do not have authorization. I am running as administrator and already have many other hidden restrictions windows 7 puts on users disabled. These get in the way of me modding games fairly often so I need them disabled. Frustrated I tired to decompile the .bin file and just manually create directories for the game on my PC instead of using the install wizard. I also lacked authorization for that. Again no reason given. It didn't even say I needed admin privileges, I simply said I was not allowed to take that action.
I go to the Matrix Games website and fill out a help ticket (I hate that type of system btw) and the only response they give me is to deny the problem was even possible, despite screen shots of the error message and included proof I have a legit copy of the game. They would similarly not give a refund. I tired posting about the issue on their forums and the thread was deleted almost instantly.