Eight-Year-Old Girl Blows $1400 on Smurfberries

Recommended Videos

Bobbity

New member
Mar 17, 2010
1,659
0
0
This and the xbox live scenario both push the need for a new level of control over in-app or game-addon purchases. The only way to ensure safety on xbox live is to go onto the website and delete the card from being listed, the iOS games really have nothing in the way of parental control. Sure, there's a password, but if your child needs to enter that every time he wants to update a free app, you're eventually going to tell him.
While part of the fault does lie with the parents for not instilling in their children a sense of monetary value, it's also true that these parents may not understand the ramifications of entering their credit cards into game-related stores whereby children have easy access to them. While this is still a somewhat mild form of exploitation, something needs to be done to ensure security.
 

karloss01

New member
Jul 5, 2009
991
0
0
it both the company's and the parent's fault. capcom shouldn't be charging so much for item in a game designed for 4 year olds and the parent should of been watching her kid. i wouldn't trust my 4 year old with a £400+ piece of equipment.
 

The Rockerfly

New member
Dec 31, 2008
4,649
0
0
Well clearly if she had an Ipad she had too much disposable income anyway
hurr durr
[/trol]

OT: For a smurf game? Seriously? What sort of self respecting game company preys on children like that?
 

Dublin Solo

New member
Feb 18, 2010
475
0
0
Another great example of bad parenting, or at least, a simple case of parents thinking videogames are just cuddly bright toys. That shine. And such.
 

Kingsnake661

New member
Dec 29, 2010
378
0
0
Dublin Solo said:
Another great example of bad parenting, or at least, a simple case of parents thinking videogames are just cuddly bright toys. That shine. And such.
Bad parenting, IMHO, is letting an 8 year old play GTA, or fallout, or some such game, not a smurf game with a target age of 4. Seems to me the kid was playing age approprite games, if not, maybe alittle to old for it, that doesn't smake of bad parenting.

But giving away a few game, targeted at children, YOUNG children, with the option to buy stuff with RL money, feels really underhanded to me personally. I'm stoping short of calling it criminal cause, well, there was fine print involved, but it's underhanded IMO. And the idea that a free game has a 100 buck DLC, DLC that's almost twice what a new triple a game cost?
 

HellspawnCandy

New member
Oct 29, 2009
541
0
0
Igen said:
wow ....really? virtual goods are getting out of hand. $99 for a fucking smurf in game item.... that and kids + tech = increased stupidity, isnt xbox live proof enough of how bad an idea this is?
Not sure if you have an itouch but tons of games have prices like this for in-app purchases. Instead of the game costing money they make it free but charge for neat things or things you need, sometimes even insane amounts of money(like 159$)
 

D Moness

Left the building
Sep 16, 2010
1,146
0
0
Therumancer said:
D Moness said:
Therumancer said:
Perhaps it's an overreaction, but really I'm beginning to think that instead of chasing these people around it might just be time to ban all cash shops or whatever. Doing it piecemeal is just going to result in the industry adapting to find other ways to scam, just like they did with the phone problems, until someone just puts their foot down and axes the entire thing.
That would kill all F2P mmo's since they use this kind of payment to pay for the servers. I think they should kill kash shops in games aimed at games like this (or the hello kitty mmo out there). This smurfs game just smells/sounds like a scam too me
You know, I'm absolutly cool with it destroying all those free to play games. The free to play model has been a cancer on gaming to my way of thinking for a while. To begin with we had tons of those cheap korean games all over the place spamming the living crud out of people, which pretty much took the strategy of luring people in by saying "free" and then hitting them with the charges to progress beyond a certain point. That's more annoying than anything, and once your "onto" it, it's easy to avoid other than seeing them everywhere, though even then we had a few incidents of money being spent by parents who didn't understand the system, and playing some of those games despite the quality can actually be MORE expensive thana $15 a month subscription. Then you've got the entire "Zynga" facebook game thing which has been where most of the "accidental" uber-bills have been coming from before the most recent handfull of problems we've seen reported here. Then of course there was Second Life and the money some people were spending (and in response making) off of that one.

I think it hasn't gone unnoticed that in a lot of cases there are people being lured into spending a lot more than $15 a month in these games, sometimes knowingly, sometimes not, which is one of the reasons why you see so many Western games emberacing a model that used to be exclusively done by fly-by-night asian companies.

I've also noticed a major trend for games going the way of "hybrid" products where not only do you pay a subscription, but they also hold out a lot of content to sell it to people piecemeal. An example of this would be DC Univer Online's very limited costume creator compared to other hero games, apparentled so they can launch a costume shop to sell people more pieces.

Most of this is just annoying, and not something I'd scream "ban cash shops" for. I mean heck, I think Downloadable content has been out of control and responsible for a lot of the same annoyances as what games like DCUO and "Star Trek Online" have been up to, but I haven't been yelled for people to ban it.

What's changing my opinion now is simply that companies are designing their games to be deceptive (I think Zynga once admitted it designed it's menus to be deceptive so people would misclick and waste "free points" to encourage them through frustration to spend money), and as time goes on we're seeing more and more issues with people's kids spending small fortunes, or even adults themselves managing to spend money without realizing it, and truthfully in a lot of cases I am going "the guy was an idiot" but not always, and it's getting worse over time.

This is one of those cases where I don't think it's a matter of a few bad eggs ruining the whole bunch, I think the problem is that the entire system was conceived to scam money out of people. All of those korean games had some kind of sneaky angle to them to try and get people to spend money right from the beginning, or to get kids to do it without any real idea of what they were doing. The Smurf game seems very korean in the style of the bright, cutesy graphics, and an entire setup designed to lure in children (as befits the liscence). I think that it's going to taint pretty much any game it's part of, and be a stain on the online gaming community if it continues.

When it comes to games going free to play in order to survive, my basic attitude right now is they should just let them die, and if they can't compete in the MMO space, simply have the developers go back to making single player PC games. The entire "cash shop" thing is just going to get sleazier as time goes on and taint the whole thing, it's just that kind of system, either on it's own, or spliced with a subscription model as well. Attempts to regulate it are going to be just like the whole foreign pay line problem (which is why I mentioned it) the system can potentially be used legitimatly, but it's very nature is intended for abuse and exploitation, any changes involved are going to be circumvented, and as long as it's there, your going to have people go "WTF, how did I get this bill", until someone pretty much takes an axe to it.

I'll also be honest, for all my laughing at people for being idiots on a small scale at times, I'm really not that big of an elitist bastard in most respects. I do not think you should have to be smart to play video games, despite some of my elitist rants about missing the old days of gaming, I just wish not everything was not dumbed down for casual players. I don't think that because someone isn't too bright, that they deserve to be scammed, and that is going to hurt gaming. When your looking at a market increasingly catering to the lowest human denominator, you have to look out for scams directed at that level of person. X-Box Live aside, you'll notice most of the games doing the cash shop thing right now (though not all) follow a certain trend. We've got the over-simple facebook games custom made for those of very limited intelligence, we've got games based on comic books (Champions Online, DC Universe Online), and we've got cutesy games developed to be appealing to children like Smurfs online. I would normally consider things like "D&D Stormreach" to be an exception, but D&D has been being aimed at an increasingly younger audience for a while too, and that's the one that was leading the pack.

My opinion might change at some point, but the bottom line of this rant is that I'm actually hoping that now there is goverment attention they decide to really "overreact" to this and pretty much smite the whole cash shop and point transaction systems with a zeus-like bolt of lightning. Things like XBL will recover, but a lot of scam oriented games won't, and I think Zynga will stop being such a group of sleazes (in a general sense... I mean the entire company bugs me in their whole attitude above and beyond the cash shops, which are the key to the whole thing. They pretty much admit to designing their games to addict/screw people from what I've read over the years).
While i do agree the way it is implemented in this smurfs game is revolting. Before i go on i must say i have been playing F2P mmo's for 5 years, spend money in cash shop(i like dressing up) and had a great time in those 5 years(over 3 different games). So i might be a bit biased. So now that is out of the way.

Every MMO is made to be addictive even WoW would not run as long if people weren't paying month after month for Blizzard to afford there servers. The reason I prefer f2p with a kash shop is that i can decide myself if i find the game worth enough to spend money on it and if I do how much. One month it could be 15 dollars or more another month it could be nothing. If i have income problem(and yes i had one that lasted 7 months) with a F2P i can decide not to spend any money until i get an income again but I can still play it. With a P2P if i can not afford to pay for the monthly fee I can not play it.

What i do think is that there should be rules about kash shops(forbidden to be implemented if the game is aimed at a certain age. Also a more difficult way to use real money to buy points needed for the kash shop. Also the binding your i-tunes account with any game that features a kash shop should be banned. I would love to see stricter rules on a kash shop implementation , I am just against an all out ban.

What i see as the biggest problem (not looking at this problem since this i see as the games fault) is that a lot of kids these days do not even know the value of money. The get everything thrown into the lap by mom and dad because they are too busy with their own career and try to bribe the kids to make them happy. This way you see kids play 4 days with a brand new psp only for it disappear forever in the cupboard with all of the expensive stuff the kid gets.
Small example from a family member. They have 3 kids now the 3rd kid (aged 6) will get a nintendo ds light because the other 2 have one as well (and hardly play it).

Those kids will grow up thinking they can get everything they want and end up being spoiled brats. Until they get their first real job and then find out that everything isn't as easy to come by as they were taught by their parents.
 

HentMas

The Loneliest Jedi
Apr 17, 2009
2,650
0
0
Monshroud said:
Is that a mis-print? $99 for virtual Smurfberries? Do the berries do kids homework for them? I mean isn't this virtual item purchasing going a bit too far here.
you havent seen what Zynga charges for its "services" have you??

this "micro transactions" are getting higher and higher!, and kids, well, they dont grasp the concept of money so i understand what happened... in some way...
 

theriddlen

New member
Apr 6, 2010
897
0
0
Well, it looks that US moms suck hard at parenting. This Xbox accident, and now that. Really, maybe take some parenting courses or something, instead of trying to blame everyone but yourself? You deserve the bill, as a punishment for your stupidity.
 

Catalyst6

Dapper Fellow
Apr 21, 2010
1,362
0
0
99$ for Smurfberries? I hope that "Smurfberries" is code for "cocaine", and a physical package of it is shipped to your house.
 

Kingsnake661

New member
Dec 29, 2010
378
0
0
theriddlen said:
Well, it looks that US moms suck hard at parenting. This Xbox accident, and now that. Really, maybe take some parenting courses or something, instead of trying to blame everyone but yourself? You deserve the bill, as a punishment for your stupidity.
IIRC, the Xbox Mom was a UK mom... While i don't think THIS story is a story of bad parenting, I'm well aware there ARE lots of bad parents, and it's a universal problem, not just a US one.
 

Void(null)

New member
Dec 10, 2008
1,069
0
0
I am always up for blaming stupid parents but iphone apps, cellphone apps and facebook games are getting out of hand and they are going entirely unregulated and becoming increasingly more aggressive, sneaky and predatory.
 

direkiller

New member
Dec 4, 2008
1,655
0
0
dakorok said:
This is the prime example of why I hate most "casual games" today.
A game that is called "Free to play" should be 100% free. Not this bullshit where you can use real money to get an advantage over other players.
Most free to play games have that casual or not
COHO,NavyField,Vindictus are examples
 

dakorok

New member
Dec 8, 2010
249
0
0
direkiller said:
dakorok said:
This is the prime example of why I hate most "casual games" today.
A game that is called "Free to play" should be 100% free. Not this bullshit where you can use real money to get an advantage over other players.
Most free to play games have that casual or not
COHO,NavyField,Vindictus are examples
It's still a horrible system to implement in any game.
 

La Barata

New member
Apr 13, 2010
383
0
0
olicon said:
WhiteTigerShiro said:
I would like to challenge these "Parent should have been paying attention to what the kid was doing" naysayers to try and actually raise a kid. Or heck, even take 5 minutes to think back to when YOU were a kid. Seriously, I get that we're still sore from all the "everything is video game's fault" fire from random parents, but we need to cut with the "It's 100% the parent's fault" knee-jerk reactions to stories like these. I'm not saying the mom is completely absolved of fault, but honestly: try raising a kid and never have something similar happen. Just try it.
My mom did it twice without any problem.

Users, friends, people of the world--let's recount what we did when we're 8. Oh, I know--I am responsible enough to handle a gun, that's what I did at 8. I know of many people who helped with their family business by that time. I know of people responsible enough to take a bus half way across town by themselves when they're 8.

8 years is a good chunk of your life. Sure, you'd only be in 2nd grade, but by that point, you know what money is, and you know that you should look both ways before crossing the streets.
If these kids don't understand that they have to pay for things by the time they're past kindergarten, something is wrong with them and their upbringing as well.

I think the difference is that the hands-off approach of child-rearing in the west causes them to learn from their own mistakes, meaning they WILL make mistakes (and hopefully learn from it). On the other hands, the Asians are much more protective and teach their kids what NOT to do ahead of time. Sure, the kids grow up with less experience, but they end up making less mistakes too.

And these programs have to start charging on debit instead of credit.
In all fairness, kids are idiots these days. They can't wipe their asses by themselves till they're 12. You and I may have been mature back then, but nowadays kids are idiots.
 

Autohellion

New member
Jan 10, 2009
81
0
0
Well this is going to continue to happen until...
A. Parents actually CHECK what they give to their kids and understand it.
B. Kids magically become un-stupid.
I have a felling neither will happen for a long time
 

Deekoo

New member
Feb 11, 2011
1
0
0
So, does anyone here think that Capcom and Apple explained the purchases in
terms that a four year old would reasonably be expected to understand meant
that they were spending Mommy's money?

Without seeing the actual purchase dialogs, I can't tell how reasonable they
were being - but a video game that charges adults hundreds of dollars for
add-ons that they can use to get a higher score or shinier village than a
first grader is slimy even if they AREN'T actively trying to trick their
users.
 

Nexus4

New member
Jul 13, 2010
552
0
0
Deekoo said:
So, does anyone here think that Capcom and Apple explained the purchases in
terms that a four year old would reasonably be expected to understand meant
that they were spending Mommy's money?

Without seeing the actual purchase dialogs, I can't tell how reasonable they
were being - but a video game that charges adults hundreds of dollars for
add-ons that they can use to get a higher score or shinier village than a
first grader is slimy even if they AREN'T actively trying to trick their
users.
Do you think that the 4 year old would have understood anyway? All it would've taken is for her to see that you can get lots of shiny 'smurfberries' if you just press a buy button. In my opinion it should ask for verification when purchasing an item, like the digits on the card, a personal password, or something as long as it can verify the holder of the card to avoid accidents like this. The kid would've just figured out that the more times she pressed the 'buy' button the more berries she got, like she would've stopped if she was getting so many of them without challenge, I know I probably would've done that as a 4 year old too. Also Welcome to The Escapist!
 

Veylon

New member
Aug 15, 2008
1,626
0
0
It seems like the parent's real mistake was giving her iTunes password to her older daughter. Who then abetted the younger in the mad smurfberrying. As far as Apple or Capcom was concerned, the parent was right there, putting in that password and agreeing to this. This older daughter should've known better than to do this without permission. The mother should've known better than to link up her credit card to this iTunes account, or maybe just not given her password.

I bet what happened was that she was tired of entering this password over and over again and just gave it to her daughter to make things easier.

But this $99 purchase? In a Smurfs game? I don't know whether to admire the chutzpah or condemn them utterly. It's just so far beyond the pale.