They didn't have a warning though. This was the case that "inspired" them to add a warning.Matthew94 said:Who gives a fuck about intention? We both agree it was accidental. It's like being given a gun YOU KNEW WAS LOADED, she knew it has near-boiling hot coffee. It wasn't McD's fault she fucked up. They even had a warning on the coffee cup that it could cause harm.silver wolf009 said:How is that gun analogy more apt? The coffee came in such a way it could cause harm, and she certainly didn't have intention to spill it on herself. it'd be like being given a loaded gun that you weren't told was loaded, and having it go off in your pocket to blow a hole in your foot; she was given something she didn't know could hurt her in such a way as it did, and wasn't armed with the information to protect herself.
The blame should fall on McDonalds, as the law requires that certain behaviors should be foreseen. I remember it once being put as, "Expect the stupidest person is going to use your product, and make sure they can't hurt themselves with it." Not to call Ms. Liebeck stupid, but companies are required to take some measures to keep people from getting hurt by their products. McDonalds didn't in this case, they did the opposite, kept it in a way that it could cause injury despite evidence and demands that it change, went to court after someone got horribly burned by their coffee, and lost two days worth of coffee sales.
If it was possible for you to reason that someone could get hurt from wearing cotton sweatpants so badly as to cause damage to the nerves, surely a multi billion dollar organization like McDonalds should have, and with so much on the line, they should have made sure that a predictable behavior wouldn't result in extreme amounts of harm.
Certain behaviors should be foreseen? Bullshit, that is insanely vague. If I went to a shop, took a look at a knife and cut myself, I wouldn't sue them because I made the mistake. The same applies here, there is a known danger and she messed up while dealing with it.
I was looking at the case, even if the temperature had been lowered from 82 to 65 degrees Celsius she would still have had tissue damage in 2 seconds, if you extrapolate backwards she still would have been harmed by temperatures lower than that due to the nature of the clothing.
Also, on the topic of that warning, that was a brilliant piece of trickery they pulled, by stating they'd just have to warn people coffee is hot. Made her appear foolish and overly litigious.
So no, technically, she was never warned the coffee was hot. Some would argue that should be common knowledge, but there are always people who simply won't infer that, and that's the reason there needs to be warnings on things.
As for the knife shop idea, you couldn't sue, as it wasn't an accident, it was you cutting yourself. You made a conscious effort to cause harm. You had the intention to do that to yourself, and the courts tend to care about intention.
And yes, it may be hard for you or I to predict the behavior of stupid people, but I'm not a corporate entity, and I'm willing to bet you aren't either. We don't have so much on the line that we spend millions of dollars over time to gather think tanks to find out silly and dangerous ways a product could be used. McDonalds, if their administration was doing what it should have been doing, would have.
And there was a known danger, but we don't know if it was known by her. Again, one would assume, but assuming things isn't the best of ideas. However, we do know that McDonalds knew of the danger, and intentionally kept it the way things were, so their actions led to harm.