GTA IV Bsod

[Fooz]

i keep getting a Bsod when playing GTA IV, it can play for hours or only like 15 mins, but it happens 9/10 times i play it

this is the screen i get:

i can definitely handle the game but here are my specs anyway:

CPU: Intel i5-760 Quad Core Overclocked to 4.0Ghz

GPU: Sapphire ATi Radeon HD 6870

RAM: Corsair Dominator 8GB (2X 4GB Sticks)

Motherboard: Asus P7P55D Xtreme Design

Cooling System: Titan TTC-NK85TZ Fenrir

Hard Drive: Hitachi Deskstar 1TB

2nd Hard Drive: WD Elements 1TB External Hard Drive

PSU: 650W Corsair

OS: Windows 7 64 Bit

it only seems to happen with GTA IV though, anyone else had this?

 

[Your Fearless Captain]

It's your 4:3 ratio monitor. GTA 4 only plays on widescreen monitors.

 

[Fooz]

It's your 4:3 ratio monitor. GTA 4 only plays on widescreen monitors.

im using a 32" TV screen

i play in 1360x768

that wasnt my monitor, thats just of google

 

[Your Fearless Captain]

It's your 4:3 ratio monitor. GTA 4 only plays on widescreen monitors.

im using a 32" TV screen

i play in 1360x768

that wasnt my monitor, thats just of google

That's not really a thing. I said that because it looks like your showing off your system.

 

[Jamash]

It's your 4:3 ratio monitor. GTA 4 only plays on widescreen monitors.

im using a 32" TV screen

i play in 1360x768

that wasnt my monitor, thats just of google

If that's just a random picture of a BSOD from Google, then chances are the error codes specified in that image won't relate to your problem.

See on that picture, underneath where it says 'Technical information'? That string of numbers and letters specifically tells you what the problem is, but if you don't post the specific technical information that your BSOD gave you, then nobody will be able to help.

Next time it happens, write down exactly what the BSOD says, as it's gives you all the information you need to identify the cause of the problem.

 

[Fooz]

It's your 4:3 ratio monitor. GTA 4 only plays on widescreen monitors.

im using a 32" TV screen

i play in 1360x768

that wasnt my monitor, thats just of google

If that's just a random picture of a BSOD from Google, then chances are the error codes specified in that image won't relate to your problem.

See on that picture, underneath where it says 'Technical information'? That string of numbers and letters specifically tells you what the problem is, but if you don't post the specific technical information that your BSOD gave you, then nobody will be able to help.

Next time it happens, write down exactly what the BSOD says, as it's gives you all the information you need to identify the cause of the problem.

ahh really? well when it happens it restarts my computer really quickly so it will be hard

 

[oplinger]

ahh really? well when it happens it restarts my computer really quickly so it will be hard

See in the image where it says win32k.sys?

Remember that. The file is probably a dll file, which will be some sort of driver I assume.

However knowing that file is the most basic thing in order to get people to help you. The memory addresses won't help anyone unless they're working at your system, and doing severe debugging.

 

[Jamash]

It's your 4:3 ratio monitor. GTA 4 only plays on widescreen monitors.

im using a 32" TV screen

i play in 1360x768

that wasnt my monitor, thats just of google

If that's just a random picture of a BSOD from Google, then chances are the error codes specified in that image won't relate to your problem.

See on that picture, underneath where it says 'Technical information'? That string of numbers and letters specifically tells you what the problem is, but if you don't post the specific technical information that your BSOD gave you, then nobody will be able to help.

Next time it happens, write down exactly what the BSOD says, as it's gives you all the information you need to identify the cause of the problem.

ahh really? well when it happens it restarts my computer really quickly so it will be hard

Right click on 'My Computer'.

Go to 'Properties'.

Go to 'Advance system settings'.

Go to the 'Settings' section of the 'Startup and Recovery' section.

Uncheck the 'Automatically restart' box under 'System Failure'.

It also shows you the address of the Dump File, so if you can locate and open that it may also give you the information you need (you could also try searching your computer for the file called 'MEMORY.DMP').

Once you have the error codes, entering them into Google should help you narrow down what it causing the BSOD, e.g. whether it's a memory, video card, sound card, driver or other error.

 

[Patrick Dare]

In my experience the bsod is usually a result of bad drivers. Do you have any problems with other games? Try updating/reinstalling the drivers for your video card.

 

[Fooz]

Right click on 'My Computer'.

Go to 'Properties'.

Go to 'Advance system settings'.

Go to the 'Settings' section of the 'Startup and Recovery' section.

Uncheck the 'Automatically restart' box under 'System Failure'.

It also shows you the address of the Dump File, so if you can locate and open that it may also give you the information you need (you could also try searching your computer for the file called 'MEMORY.DMP').

Once you have the error codes, entering them into Google should help you narrow down what it causing the BSOD, e.g. whether it's a memory, video card, sound card, driver or other error.

i did the thing where you locate the file of the dump information, its a .dmp file

when i double click it, it opens Visual Basic and says i need an application for the file type, any idea where i can get the application?

 

[Jamash]

Spoiler: snip

Right click on 'My Computer'.

Go to 'Properties'.

Go to 'Advance system settings'.

Go to the 'Settings' section of the 'Startup and Recovery' section.

Uncheck the 'Automatically restart' box under 'System Failure'.

It also shows you the address of the Dump File, so if you can locate and open that it may also give you the information you need (you could also try searching your computer for the file called 'MEMORY.DMP').

Once you have the error codes, entering them into Google should help you narrow down what it causing the BSOD, e.g. whether it's a memory, video card, sound card, driver or other error.

i did the thing where you locate the file of the dump information, its a .dmp file

when i double click it, it opens Visual Basic and says i need an application for the file type, any idea where i can get the application?

I have no idea about actually opening .dmp files, it's just something I noticed before. There's information about it and debugging tools on Microsoft's support site, but it's probably too advanced and long winded for our purposes.

Your best bet is to disable the automatic restart on system failure, play GTAIV and next time the BSOD occurs, write down the error codes and then search for their meaning on Google.

It'll probably be a memory issue, driver conflict or video card error, but at least if you can narrow it down by finding out exactly what the BSOD is telling you, it'll make solving the problem much easier. For example, if the codes reveal that it's an issue with your video card, it could be that the graphics settings in GTAIV are too high and overloading or overheating your card, or that you need to update your drivers.

 

[Fooz]

I have no idea about actually opening .dmp files, it's just something I noticed before. There's information about it and debugging tools on Microsoft's support site, but it's probably too advanced and long winded for our purposes.

Your best bet is to disable the automatic restart on system failure, play GTAIV and next time the BSOD occurs, write down the error codes and then search for their meaning on Google.

It'll probably be a memory issue, driver conflict or video card error, but at least if you can narrow it down by finding out exactly what the BSOD is telling you, it'll make solving the problem much easier. For example, if the codes reveal that it's an issue with your video card, it could be that the graphics settings in GTAIV are too high and overloading or overheating your card, or that you need to update your drivers.

ok then, thanks for your help buddy

 

[The_root_of_all_evil]

What's your free disc space? If there's a small fragmented amount left on your install disc, then Windows can BSOD if it's trying to do too much at once. Make sure there's at least a Gig free on all drives.