Hey guys I'm writing here because I'm at my wits end trying to get back into my xbox. I have an XBOX and a gold account with the account linked to an old hotmail email I never use. I made this email ten years ago, stopped using it, then when XBOX needed an email account to activate, I used this account to activate the XBOX membership. Only problem is I activated my XBOX like 4 years ago and now after a patch they are asking me to log back in with my old hotmail email, which I don't remember the password to. After taking a few guesses on my password I locked myself out of my account. When attempting to unlock my account I couldn't remember my security question nor the back up email account hotmail forced me to create like 4 year ago. I then tried to answer their survey that if you get enough thing right about your account they'll let you back in. No luck there, I tried 3 times. I ended up calling Microsoft XBOX tech support about the issue, after 30 minutes of the customer service rep trying to help me get into my hotmail account I was told there was nothing she could do and to try and to try and remember my information.
So here I am with an xbox and xbox gold account unable to access the device I pay(ed) money to use and having no idea how to get into my account. So I'm asking here if anyone has any real suggestion on how to fix this problem of mine. I am a few short hours away from just selling this xbox I've had for 4 years and getting a PS3.
So here I am with an xbox and xbox gold account unable to access the device I pay(ed) money to use and having no idea how to get into my account. So I'm asking here if anyone has any real suggestion on how to fix this problem of mine. I am a few short hours away from just selling this xbox I've had for 4 years and getting a PS3.