It's not entitlement if the developer is deliberately nickel and diming you so that you may enjoy the "full" experience.
It's the other way around, developers. I pay extra money to get the extra fluff I don't need, not what should be included in the main release. This includes 'online passes' and the like. Really, does your company need that $10 for a game that was, at some point, considered a legitimate sale? If I wanted to give my friend a copy of a game I don't use anymore, it's not necessarily given away, being that he needs to shell out some cash in order to get the full usage out of it. It's ridiculous.
It is entitlement if the game is of good to excellent quality and the consumers feel what was included isn't enough.
Sure, there are some exceptions but some cases really make me wonder. Those of us who live and work in the real world know that a tremendous amount of effort goes into making something decent, let alone good or exceptional. Yet some have the nerve to raise their noses and demand that something be revised or included to suit their taste. Why? If you enjoyed the game, why is it you feel that your perceived ideas will add anything of value to a product enjoyed by thousands of others?
Oh thats right, you've never designed a game in your life. What you desire exists in your head and may or may not work in reality.
Why not submit feedback or suggestions to the developer instead of stating why 'that game' is a waste of money in a public forum. Would seem like a greater usage of those stellar ideas you have. Or better yet, why not take a stab at developing an indie game yourself? It might give you some appreciation for the creative process.
For the record, the entitlement comment has nothing to do with Mass Effect 3. I haven't played the game and I don't have a strong opinion one way or another. Just thought I'd make that clear before people take bits of my post and lump it with the problems of Mass Effect 3.