The community has in alot of ways been worse in my experience. So many games where someone throwing a fit ruins the entire game because of the team xp factor. Or refusing to help at camps because they think it's a waste of time or even pushing having little impact if you don't push as like 3 or more. Falling even a level behind can ruin a game.
There's not a way for any person to help their team if there's a SINGLE person on the team that doesn't want to help/be helped. Split-pushing is a joke most of the time, because there's only a few that can 1vX, and the sole reason they could was their cc immunity while jumping that they took out in one of the recent patches. And then there's more than a few maps that if you fall behind on early, you lose, no question, full stop, but since there's no surrender button and they're gigantic maps, you may as well just sit in base and wait because it'll be alot simpler. Not to mention until you hit 35 or so, you have no idea what map you're playing on, and there's far too many characters that just plain can't work on some because of either the mechanics or the layout of the map screwing them over hard.
Note that this is largely just solo and duo-queuing, a full team of buddies is alot less annoying if for no other reason than you'll all be too busy making fun of the game to care.
Another thing would be them falling into the MOBA pit of greed, in that the new release is miles better than older ones and have much the same tools as suspiciously recently nerfed older characters. Why take Stitches for CC and picks when Johanna exists and is miles tankier while having more reliable damage without having to pick full tank talents? Why pick up Jaina when Kael'Thas has better zone control, damage, AND range? Why take Kerrigan when the Butcher has unstoppable(something they took out days before his release on other characters that allows him to ignore cc on a point and click ability that you CANNOT run away from), better damage, can survive easier due to on-hit healing dots, and has better aoe?
Also since I'm talking about characters, they like invisibility slightly too much. You can somewhat see it, but you have to have your graphics on specific settings and hope you're not on a map where the rough outline they give you as a hint is the same color as the floor or walls(which is far too many of them as far as I'm concerned).
Yet another glaring issue would be that their connection system is a fucking joke. You lose connection for any amount of time at all(and you will every few games,or someone on your team will, it's unavoidable, it's a piece of shit system that was made for 1v1's and 2v2's) and the game has to play itself back for you(also download itself) up to the point you reconnected because of the replay system.
It's an atrocious system where being gone for forty seconds means you'll be gone for a minimum of four minutes, and in a game where the average time is something like 28 minutes, that's a stupid amount of time to be out of it. Oh did, I mention that your model stutters because a bot takes over when you d/c and then continuously receives orders from you being back and shifting back to bot mode because the game is replaying itself for you? Meaning that you'll come back with at least one death and therefore that much more xp for the enemy team?
It's an embarrassment and Blizz said a year and a half ago it was just a placeholder system until they fixed up a new one and that it would be fixed by the time it launched...
Overall, it's a game that requires you either have no interest in competing on your own, or with a full team. If you get a full team together that will work to win, it's a decent game, problem stems from it being FAR too reliant on that scenario happening for the majority of games.
So yes, I'd say try it, but if you don't care for MOBAs, chances are you aren't going to care for this one either. Because no matter what they say, HOTS is a MOBA, but one with frustrating solo mechanics. Go in with friends and try to have a ball, but I can't recommend it to anyone personally.
