Jacco said:
We don't take that shit from other companies. This whole fiasco with Bioware and Mass Effect and more recently Gearbox and Aliens proves that. So what makes it okay for Valve? How is blatantly lying about their plans for a game any different from releasing bullshit like ACM?
Lets compare those two examples for a second.
ME3/A;CM:
Pre-Release: "These games will be amazing, look at all this stuff we're going to do! We promise you its all real and will happen!"
Release: "Spend money to buy our awesome game! Look at our advertising!"
Post Release: "So the things we promised to deliver weren't delivered in the game, and you spent your money on something you thought you were getting but didn't actually get. Sue us."
Half Life 3:
Pre-Release: "..."
end.
Basically, A:CM and ME3 hyped up their products to no end. The made promises, showed fake gameplay videos, and then told consumers to spend their money, upwards of $100 in a lot of cases, on a product that they had made, selling it on false promises.
Valve have said nothing. The thing they are most guilty of is not releasing a game because its not done. Haven't done a ton of hyping - the fans have, not the company - haven't made a bunch of promises, haven't failed to deliver on those promises, and haven't taken anyone's money.
Whereas Colonial Marines actually did do the equivalent of "Here's a shiny new car I'm going to sell you" before making you pay and giving you a rusty old car instead, and ME3 did the verbal equivalent "I will sell you a shiny new car" before giving you their second hand car after you pay, Valve has done the "I'll clean my room soon", and doesn't clean up their room thing. The other two have cost people money on false expectations and lies, Valve has disappointed people but hasn't taken anything from them. You can accuse them of being lazy, but that's about it.