Insurance companies have always-ALWAYS tried to weasel their way out of paying for things that they were insuring against. Insurance is a scam, through and through.
My medical insurance company that I'm required to have (school requires that I at least have insurance) tried to deny my medical coverage because my drivers license had my middle initial, but the docs forwarded in from the pharmacy did not. THEN after that, they tried to deny my prescriptions because I had to get the name brand stuff. "We can cover for the generic brands." Yeah, well, the companies that made the generic brand have not existed for the past two years; they went under. It took a LOT of effort, but I eventually got through their bull.
My medical insurance company that I'm required to have (school requires that I at least have insurance) tried to deny my medical coverage because my drivers license had my middle initial, but the docs forwarded in from the pharmacy did not. THEN after that, they tried to deny my prescriptions because I had to get the name brand stuff. "We can cover for the generic brands." Yeah, well, the companies that made the generic brand have not existed for the past two years; they went under. It took a LOT of effort, but I eventually got through their bull.