A website? Mature and civilized? Excuse me while I go laugh over there.
tbh, no forum is ever going to be rid of its trolls, idiots, or bigots. Dig around enough here in the Escapist, and I'm pretty sure you'll find someone. What matters is that the Escapist has shown to give intellect and thoughtful discussions about not only all genres and mediums of video games, but also some bits of life in general and other electronics. This website treats the stuff it discusses fully and with respect, and thus promotes people like us to post. You know, people that use the organ inside our skull.
But yeah, I feel your pain after reading those posts. The Internet is truly a scary place, where people can voice their opinions, no matter how stupid they are.