Well, I game mainly on PS3. That's what my friends own, online being free is great, and we don't have any real connection issues, save for when our actual internet goes down. Connectivity isn't a problem. Got PS+ back in September, and, based on all the offers I've taken advantage of, I've probably hit nearly a grand in free content/discounts by now, so it's well worth the money, in my opinion. It's a surprisingly excellent service. Hopefully they get it going equally well on the Vita before long. Right now, it's just a bit too scant.
About a week ago, I bought a 360 to catch up on old titles that I'd always had an interest in. Now, I use Netflix on my PC and PS3 really often. I hooked my Xbox up to another TV in my house, booted it up, created a Live account for myself, and... I can't use Netflix, because I'm not a Gold member. Seriously, Microsoft? I'm already paying Netflix for the use of their service, I'm not going to pay you, too. It's just silliness. Personally, I don't see what's being offered by the service that justifies paying for it, (I don't care if a yearly subscription only amounts to $4 a month, what you're getting matters just as much as how little you're paying. If you're not getting anything, it's not worth the money, full stop), but since I don't use it, maybe I'm just biased.
I think Jim was totally right. PS+ is a great service, and Microsoft should be taking a long, hard look at it moving into the next console cycle. If they want to keep charging that fee, great, but give your users something to show for it. I also think he had a point in saying that it's kind of a sad reflection on the industry that the success of PS+ is newsworthy. Being rewarded for being a loyal consumer should be the rule, not the exception.