Bad Jim said:
Hero in a half shell said:
When you are using actual casino terminology to describe the paying 'customers' then you know there's something severely underhanded and rotten with your business model.
Not necessarily. When you gamble you walk away with less money and nothing to show for it. With f2p games, you spend money and get things. Generally things that are of questionable value given the money spent on them, but you do get things.
But do you always get the things you want?
EA in particular love to use randomised drops that you pay for to access, offering some very unique and special items that everyone wants, and then a pile of useless junk that's either cosmetic, consumable, or time restricted so you pay real money and only unlock the item for several days.
They use this model in Battlefield Play4free and hide certain gunscopes behind it, causing many people to literally gamble $100s of dollars on trying to win the single item they want, and many of these never actually get their item (but... but they'll have just one more try, maybe it'll come in the next purchase... just one more purchase...)
http://battlefield.play4free.com/en/forum/showthread.php?pid=833615
http://cdn.battlefield.play4free.com/en/forum/showthread.php?tid=147212&pid=1757785
http://cdn.battlefield.play4free.com/en/forum/showthread.php?tid=83914
Literally every single thread there has at least one person pointing out "It's a gamble"
There are far worse threads of people paying literally $100s and getting nothing, but they are usually locked by the forum devs so I can't dredge them back up.
And of course there is the Mass Effect 3 random reward packages that you can either purchase through desperate grinding, or spend more money on the AAA priced game you bought for full price, because they have locked all the upgrades behind a randomised system that includes consumable items again. It caused huge amounts of frustration from players unable to play the harder difficulties because they had unlocked a pile of useless gun upgrades and consumables instead of the things they needed, and many players that never got to try out some of the classes that were locked away in these random packs (including some of which they had to shell out more cash to purchase them from ME3 DLC - essentially they were buying the ability to have the random chance of unlocking extra content - although there were other things in the DLC that they had instant access to.)
http://social.bioware.com/forum/1/topic/343/index/11085506/1
Free2play is designed around wringing the paying customer for all they are worth - enticing them into making that first purchase - and then suckering them in to pay more and more and more and more... until they've invested so much time and money into the game that it would seem a waste to stop playing and lose all that 'progress'. I will concede that many F2P titles do offer an actual definite digital item/resource for a set price, but in many cases F2P titles are also manipulating human weakness to the enticement of randomised gambling in the vein of
Skinners Box, and that is absolutely abhorrent.