RaikuFA said:
Alright, so my comp refuses to start. It goes to "starting windows" then just... stops right there. I looked online and it says start it up in safe mode but when I try to, same problem. Also from looking online it seems that it could've been caused by the update I got the night before.
Anyone know the issue and the solution?
I'm looking through the first few posts in reply. I don't want to be a dick, but Jesus-tapdancing-Christ. Seriously. Instead of relying on those answers, just take the fucking thing to a technician.
I'm gonna give you a few answers. You may or may not like them, but here goes. This is from a professional.
While you DO have enough information, you also don't. You're not going to get a definitive 100% answer unless a technician has the computer in his hands. There's one of two problems that could be happening here.
Your hard-disk drive could be failing. As a result, when Windows tries to use it, it gets what is known as a "stop error." And Windows shuts itself down, because it is simply unable to continue. Replacing your Hard-Disk Drive will resolve the issue, but again,m depending on the age of your computer, and your budget, there is no way I can determine what disk drive would be best for you. You will need your Windows Operating System disk and license.
-OR-
There is something positively horribly wrong with the Windows Operating system. A core component may have become corrupt or unreadable. As a result, safe mode also does not work. The repair for this depends on your course of action. If you want to keep your data and files, you can remove the hard-drive, install it in another compatible computer, or use a HDD dock, and transfer your files. This should be a painless process, but if you don't have a dock, it can be a pain in the ass to install your disk in another computer. Once this is complete, (Or you said fuck it, and didn't want to back anything up) Reinstall your HDD in your computer if it was removed. Find either your factory restore disk, or your Windows Operating System disk and license. The re-installation shouldn't be too much of an issue, you just have to remember your drivers. But that can be bypassed with your factory install disk.
-OR-
The update has corrupt core system files. Likely due to it being interrupted before the update was complete. (this is somewhat common on laptops in my area.) Get your Windows Disk if you have it, and boot up with that in the drive. It should take you to the windows installer. There will be an option for start-up repair. Follow the prompts, and be extremely patient. (I often just let it go overnight.) If it's still not done in the morning, you likely have a hardware fault. Further testing required.
Now, unless you have the resources at hand for this,
Take it to a technician. Seriously, As much as I rip on Staples for bein' as worthless as a bag of hammers, they know how to fix this issue, and they have the tools to check S.M.A.R.T. If you can drive to a store to buy the computer, you can drive to a location where there's a technician. You got to us, you can get to Google.
Edit: Good luck. Sorry if I came off as a dick. Work those three scenarios above from bottom to top. The first option's a bit of a nuke all solution.
CpT_x_Killsteal said:
I'll elaborate on what someone else said: Try resetting the BIOS.
There should be button or two you can press directly attached to the motherboard. fiddle with them a bit. Make sure you're careful though. Google "How do I reset BIOS Motherboard" to get some exact safety precautions and methods.
Edit2: This has positively nothing to do with the issue. He's confirmed he's past the BIOS okay. I would agree with you if some recent changes has been made to said BIOS, but this scenario, getting him to open it up and tinker with the mainboard can likely cause additional issues. Th first problem happened after a windows update, which simply does not have access to the BIOS.
