At my resteraunt the auto grat can be removed if the customer does not believe the waiter deserved it. One of my coworkers had the auto grat removed by the manager because the customer didn't think he did a decent job taking care of them. Still, more often than not the grat isn't argued and they understand that the grat is pretty much the way we make the hard work worthwhile. I had 2 tables tonight, with 9 people each time. I auto gratted both of them, and one of the tables left me an additional 6 dollars on top of the 18% grat.WickedSkin said:The bad thing about auto gratuity is that bad service is also rewarded. That really tics me off. Seriously sometimes you have to get up, leave you friends to go get the bread, sallad and order drinks because the waiter forgot about you. After an hour or so you'll have to get up and ask where the food went and it turns out you'll have to give the kitchen the bleeding order yourself. The prick will still get a 12% grat. I will always tip a good waiter well. But horrible service shouldn't be rewarded :/Diddy_King said:Man I wish we had that 12.5% auto gratuity. We can only auto grat tables of 8 or more people. This makes sense as it is a lot more work to take care of 14 than it is to take care of 4, and since we have to automatically alocate 3% of the total sale to busboys/hostesses, etc. if we get stiff on a 300 dollar ticket then we are out nearly 10 bucks.WickedSkin said:Well in my country they add 12,5% of your total as a tip on your bill. Say you spend 80-160 dollars on your visit to a restaurant... it generates quite the tip. So tipping around here is just silly. I think 12.5% is fair. Waiters around here still make, at least, minimum wage.
I don't get paid massively, I work really really (and I mean REALLY) hard and I'm very polite to asshole-customers, but I rarely get even a "thank you". Damn it I hate the system... AND people.
I believe I am a good waiter, I have several regulars who ask for me by name every time they come in. My customers get their food on time, they don't have to worry about running out of drinks, or getting their entree too early. I have one regular who comes in with his wife on a weekly basis (at least) he always orders the same thing, and he always tells me that he expects his salad to come out before his meal, his meal to come out after he's done with his salad, and he expects two VERY hot pieces of bread to start off his meal. I always listen to this with a straight face, but I've generally already got his order in the system and bread heating up if not already in my hands to set on the table. (They always leave thanking me for taking care of them and saying they'll see me again next week if not sooner, they also generally leave an above average tip)
That isn't to say I don't treat other customers as well as I can, even if they aren't regulars who tip me well. I treat all my customers well, even if I don't believe they are going to tip me, because sometimes you will be surprised. But the fact is at resteraunts here in America a tip is expected. No, don't say it shouldn't be, that's just how it is here. And if you don't want to tip a waiter for good service, go get fast food. You aren't just paying for the food when you go out to eat, you are paying for the experience to be waited on. To not have to pour your own drinks, cook your own food, set your own table, and clean up afterwards.
Also where I work the barstaff gets a percentage of the waiters tips, just in case they have a bad night like you had last night. Though more often than not the bartenders do quite well and they make more because they get tip share from us too as well as what they get from their customers.humpees said:Where I work the waiting staff almost always get good tips. However, the bar staff don't. We took £2200 last night and got £7 in tips. That's .33% dammt!
...the problem with this post is your number 3...Waiters SHOULD be no different...Well waiters are different (at least here in America). That's like saying I don't look both ways while crossing an empty street, busy highways should be no different...Nickolai77 said:$2 per hour does seem very low, i don't know what they exchange rates are but in the UK the minimum wage for anyone 18 or over is around £4-5 per hour.
Usually i don't tip, for a number of reasons.
1) Tipping culture not as major in Britain as it seems to be in the US
2) I'm a student, i don't have much money
3)I'm not expected to tip a shop assistant, a waiter should be no different.
Shit! That's really, really low. No wonder the OP's pissed off.Warrior Irme said:In the US if you are a waiter or waitress a restaurant can pay under minimum wage as long as the tips you earn bring your wage up to the minimum level, and if they don't the restaurant must pay the difference to bring it up to minimum. (This is how I have known it though it has been a couple years since I was last a waiter so feel free to correct me)EMFCRACKSHOT said:What country do you work in? I mean 2.18 an hour? if thas in the uk then its against minimum wage laws and if its U.S thats like £1.50 an hour. thats appalling. I'd say change jobs.
And i personally dont like tipping a waiter/waitress whatever. They are already getting paid to do the job, why should i pay them extra?
actualy when minimum wage laws are created restraunts get special exemptions that let them keep paying staff shit since its expected that they will be tipped, in some places they have started tacking on an additional 15% or so to bills to cover tips for ppl who dont tip but in most the staff is still dependent on a nice tip from a customer otherwise its possible to end a night in the red (its just unlikely)Ridonculous_Ninja said:My thoughts on tips are this.
You did your job. Why do we give you more than your pay?
Do we tip the person who builds our house?
Do we tip the guy who fixes our appliances?
Probably not.
That said, minimun wage where I live is $8 an hour. Where are you working? That is ridiculously bad pay.
Also isn't it illegal to NOT pay employees minimum wage?
No, they can pay you far less than minimum wage because it is expected that you will make enough in tips to cover it. Again, this is in America.Ridonculous_Ninja said:My thoughts on tips are this.
You did your job. Why do we give you more than your pay?
Do we tip the person who builds our house?
Do we tip the guy who fixes our appliances?
Probably not.
That said, minimun wage where I live is $8 an hour. Where are you working? That is ridiculously bad pay.
Also isn't it illegal to NOT pay employees minimum wage?