Poll: PSN compensation?

[CakeDragon]

I doubt they'd give EVERY PSN user free PS+ for an entire year... That's a little OTT. But yeah, a little something would be nice. Maybe a big sale or maybe even update TF2!
But I do wish they'd hurry up and fix it or at least do something about it, I'm afraid to link my Steam to PSN account to play Portal 2.

 

[AndyFromMonday]

IT HAS ALREADY BEEN CONFIRMED THAT THERE'll BE SOMETHING AS COMPENSATION

What about compensation for the fact that hackers managed to steal the credit card information of oh I don't know about 24 MILLION PEOPLE?! If that class action lawsuit sticks there's bound to be more. In my opinion Sony should give PSN users free games instead of risk another class action lawsuit.

 

[AndyFromMonday]

There is no backing at all pointing out that 'The CC for sale' information is in fact genuine. It has been debated on several websites, and so far noone I've seen has managed to get anything out of the story other than words, making it most likely a bogus bold claim.

It doesn't matter if the CC was given out or not. The fact of the matter is, personal information was given out. Personal information that was supposed to NOT be given out. Enough damage can be done knowing just the credit card and personal information. The fact of the matter is, they stole personal and bank information that was not supposed to be stolen. Users NEED to be compensated and I can guarantee you the lawsuit will stick.

 

[faefrost]

We wish to remind everyone of the document the user's agreed to upon signing up for PSN.

I was intoxicated when reading it and did not have ample legal counsel to advise my decision, so it's invalid. Check please.

We think you do not understand the nature of the agreement or the legality of the related.

I do, and I know that unless I have my lawyer to advise me on any and all legal document, including those verbal and electronic, then nothing I say yes to is legally binding, as it has not been approved by legal counsel after being given enough time to look it over. You can't realistically expect a 19 year old to read 50,000+ words just to play online, especially a 19 year old who isn't a lawyer. Most electronic agreements do not hold up in court due to these reasons.

The part you're missing though is that the electronic contract is not something they use to bring you to court. Its something they use to keep you from bringing them to court and for that its quite efficient.

Its like when a World of Warcraft player gets his account terminated and threatens to sue blizzard for not supplying a service he paid for. Blizzard can just point to the part of the user agreement where he agreed that blizzard could terminate his account at any time without prior notice or revealing why.

The same applies here

exactly. The contract shields them from any civil action should your virtual goods products or services be removed, reset, deleted whatever. If they delet all of your achievements etc it shields them. It also protects them from liability for those that blatantly exploit the network, such as those script kiddies that were using some of the hack tools that let complete bastards put hacked Black Ops and MW2 servers up that deleted all of your achievements and dropped obscene clan tags on you and such. (All made possible by GeoHotz posting the root keys, THANKS AGAIN FOR PROTECTING MY VIRTUAL RIGHTS GEORGIE! Next time please simply consider lighting yourself on fire like a protesting monk. It leaves less mess to clean up) Anyway, the point is that while that EULA or contract or whatever you want to categorize it as shields SONY from a lot of what can happen on a network, I believe its protection ends when the Credit Card database gets compromised. There are other actual laws and protections that govern that. And a Eula cannot allow you to give away such protections. The EULA does not eliminate your reasonable consumer protections that your personal user and banking information will remain safe and secure with a merchant. And that failing is what SONY WILL owe compensation on.

My bet is the ultimate form (depending on how big any class action grows) will be some sort of coupon or credit to those effected to use towards SONY goods and services. Basically give everyone the equivalent of a $25 PSN card to spend on whatever game you want. (although it would be nice if it was more of a coupon that you could spend on non PSN products such as hardware. ie Apply towards an NGP).

 

[Fiz_The_Toaster]

I'm a little torn about this. I just want the PSN to go back to normal and we can all move on and pretend this all never happened. But I think if Sony wants to keep it's fan base and show their appreciation for us sticking this out then I think they should, I mean hell, Microsoft did.

I personally don't care if I get something out of all this, but I'm not gonna say no to free stuff.

 

[Dejawesp]

Can they really sue SONY because someone hacks their network and steals credit card information?

Shouldn't the hacker who did it be the target?


After the police catch him that is.

 

[Azure-Supernova]

I've said it enough times but I'll say it again. I don't care, I just want to visit the shop again. That being said I won't say no to £5 or £10 on the shop.

 

[Kaytastrophe]

I don't think a year of ps+ would be worthwhile, dont you lose your stuff if you don't renew? Besides its just ps1 stuff. The demos are still pretty exclusive. What would also be the compensation for those with ps+? I don't think they have to but would like it if they gave us all a certain credit towards the purchase of something on psn. The problem is if they offer us all a certain game some people might already have it and they lose out. Thus I say either psn credits OR make everything on the psn 50% off or whatever.