Whether in your personal or professional life, if the communication is going to be more than a simple exchange of information just fucking call the other person.
I used to work in technical support and we had an email service for "common problems."
tech support is already an nauseatingly annoying job when you can't see what the other person is doing but the frustration is compounded by electronic communication. I've had entire days wasted trying to solve problems that would have otherwise been resolved in a 5 minute phone call.
But no, Otis Q. Bumblefuck from East Toadbump would rather sit at his computer all damn day and send rambling emails rather than just make a simple phone call.
I used to work in technical support and we had an email service for "common problems."
tech support is already an nauseatingly annoying job when you can't see what the other person is doing but the frustration is compounded by electronic communication. I've had entire days wasted trying to solve problems that would have otherwise been resolved in a 5 minute phone call.
But no, Otis Q. Bumblefuck from East Toadbump would rather sit at his computer all damn day and send rambling emails rather than just make a simple phone call.