*sigh*
I like Randy Pitchford. He talks in that interview about his "optimism", and that enthusiasm for what he's doing shines through in all the interviews and videos I've seen him do. And while I don't think Borderlands is exactly the Alpha and Omega of everything a game should be, I do think it's good fun. Similarly, I thought Gearbox's Opposing Force was a pretty good follow-up/expansion on the original Half-Life. Gearbox can clearly make good games.
So it really pains me to hear what sounds like denial coming out of Pitchford's mouth as far as Duke Nukem Forever is concerned, using words like "subjective" to dismiss criticism and vaguely implying that its critics were either a) offended by the content or b) expecting too much from the game because of its lengthy development cycle.
If DNF had only taken five years to come out, its graphics would have been far more impressive (at least compared to the games coming out around 2002 or so)- but it still would have paled in certain essential qualities even next to games like Half-Life.
The pacing was off. The progress-to-reward system was off. It interrupted its "puzzles" with gratuitous combat. The player had experienced 99% of what the game had to offer before it was two-thirds finished. Many of the "jokes" were just references. Its hero had an attitude that was utterly contrary to the way the game actually played. Any sense of verisimilitude created by interactive objects was quickly quashed by the linear pathways in nearly ever location (with glowing "go here next" points, no less.)
To call some of these things subjective is almost abusing the term. You have seen every weapon in the game long before you get to the end: this is not subjective. The "tough, macho action hero" is shuffled from level to level by being knocked cold on at least three separate occasions; again, this is not subjective.
The attitude that pervades the game ought to be fun, and it isn't. This may be subjective, but in my experience, it's also all but unanimous.
Oh, Randy. I hope someone can talk some sense into you, or the reception of DN5 is going to inflict a serious blow to that optimism.