Stupid Customers

[Ibaapzo]

It's same to assume that most of us have been employed. Most of us have had retail, food, and jobs where you deal with the general public.

That being assumed, what stories do you have about stupid customers? Stupid questions, obvious-answered questions, and general stupidity.

When I worked at Best Buy:
"Where is the electronics department?"
"Do you guys have vibrators?"
"You're a girl, so you probably don't know the answer..."



What stories or quotes do you have?

 

[the_tramp]

I had a friend who works in HMV. Someone walked in and asked whether they sell CDs.

 

[Ibaapzo]

I had a friend who works in HMV. Someone walked in and asked whether they sell CDs.

I love when you're with a customer in the DVD section, the middle of the DVD section, and they ask where the DVD section is... I usually turned around and shouted "BEHOLD!" They got the point...

 

[Ronwue]

I worked in IT once, at a company offering company range IT services to other companies. Fun job for a while.

Once I had to go to a car dealer's general headquarters and fill in for a guy who was sick that day. I was simply sent there to fill a seat while the other guy who was there from our company would take care of the more complicated stuff. Hell I couldn't learn all the details of the inner workings of the IT department there even if I tried. Anyway, so this stupid ***** cames yelling at me cause her email isn't working. My overseer (a chick employed by the car dealer) tells her to leave me alone cause I'm new and then she (EDIT : the angry *****) proceeds at explaining to her that even if I'm new I'm representing my company and that I have a duty to fix her email. Sure, I have that duty when I have the ability and my posting there is permanent, not a one day thing. I had barely been instructed how to use the help-desk application (we all know that these guys like to have their own software installed so every new place is a new learning experience). I was really happy when I was back at my company's center. Back to fixing PCs was way quieter than listening to those kinds of people.

I also had a guy bring in a computer cause it wasn't displaying anything when it started. I put it on a monitor at the center and it started right up. The idiot did not check it on another monitor before he brought it in. He had to go back and bring the monitor for testing.

 

[Ronwue]

I had a friend who works in HMV. Someone walked in and asked whether they sell CDs.

I love when you're with a customer in the DVD section, the middle of the DVD section, and they ask where the DVD section is... I usually turned around and shouted "BEHOLD!" They got the point...

Awesomeness You could always try "Me not speak stupid"

 

[Ibaapzo]

I worked in IT once, at a company offering company range IT services to other companies. Fun job for a while.

Once I had to go to a car dealer's general headquarters and fill in for a guy who was sick that day. I was simply sent there to fill a seat while the other guy who was there from our company would take care of the more complicated stuff. Hell I couldn't learn all the details of the inner workings of the IT department there even if I tried. Anyway, so this stupid ***** cames yelling at me cause her email isn't working. My overseer (a chick employed by the car dealer) tells her to leave me alone cause I'm new and she proceeds at explaining to her that even if I'm new I'm representing my company and that I have a duty to fix her email. Sure, I have that duty when I have the ability and my posting there is permanent, not a one day thing. I had barely been instructed how to use the help-desk application (we all know that these guys like to have their own software installed so every new place is a new learning experience). I was really happy when I was back at my company's center. Back to fixing PCs was way quieter than listening to those kinds of people.

I also had a guy bring in a computer cause it wasn't displaying anything when it started. I put it on a monitor at the center and it started right up. The idiot did not check it on another monitor before he brought it in. He had to go back and bring the monitor for testing.

It's wrong that she explained to the already angry customer that it's your duty, even if you are new. If you don't know what you're doing because you're new, some one you work with shouldn't make you feel bad for it. :/

Lmao at the monitor guy. Most people don't realize that the monitor is completely different hardware. ^.^

 

[Aardvark]

I had one guy call me up and ask if he needed to get his phone line activated before he could dial into the network.

I had to double-take and get him to explain slowly for me. As it turns out, he was indeed asking me if he could use his dial-up, 56k onboard modem to connect to the company network, over a de-activated phone line.

 

[WinkyTheGreat]

I worked at a small kiosk in my local mall during the holidays. There were 6 large signs on 3 piles of t-shirts saying not to touch, unfold, ruffle through, or otherwise go within 3 feet of the shirts without asking for help (we got sick of re-folding shirts all day). It is unbelievable how many people would walk up and start digging through. We would quickly swoop upon them and ask "what team can I help you find?" Their response (and one I have vowed never to use again) was, "I'm just looking." They would continue to dig. We would put a hand on the shirts and ask them politely again, "What team can I help you find?" Either they would give us a team name at that point, or they would walk away offended. My boss and I would then proceed to make fun of them often using Sling Blade voices. (Wow, that went longer than I expected, Kudos if you made it this far)

 

[Ronwue]

I worked in IT once, at a company offering company range IT services to other companies. Fun job for a while.

Once I had to go to a car dealer's general headquarters and fill in for a guy who was sick that day. I was simply sent there to fill a seat while the other guy who was there from our company would take care of the more complicated stuff. Hell I couldn't learn all the details of the inner workings of the IT department there even if I tried. Anyway, so this stupid ***** cames yelling at me cause her email isn't working. My overseer (a chick employed by the car dealer) tells her to leave me alone cause I'm new and she proceeds at explaining to her that even if I'm new I'm representing my company and that I have a duty to fix her email. Sure, I have that duty when I have the ability and my posting there is permanent, not a one day thing. I had barely been instructed how to use the help-desk application (we all know that these guys like to have their own software installed so every new place is a new learning experience). I was really happy when I was back at my company's center. Back to fixing PCs was way quieter than listening to those kinds of people.

I also had a guy bring in a computer cause it wasn't displaying anything when it started. I put it on a monitor at the center and it started right up. The idiot did not check it on another monitor before he brought it in. He had to go back and bring the monitor for testing.

It's wrong that she explained to the already angry customer that it's your duty, even if you are new. If you don't know what you're doing because you're new, some one you work with shouldn't make you feel bad for it. :/

Lmao at the monitor guy. Most people don't realize that the monitor is completely different hardware. ^.^

Oh hell. I'm too tired. The chick overseer explained to the angry ***** that I was new and the angry ***** told my overseer that it was my duty. Sorry for the mishap.

 

[Ibaapzo]

Warning, not Deja Nazi-ing

You have just GOT to check this [http://www.escapistmagazine.com/forums/read/18.70218?page=1] out. 15 pages of epic.

Roh-ruh, I didn't research the topic hard enough, sorry.

 

[Ibaapzo]

I worked at a small kiosk in my local mall during the holidays. There were 6 large signs on 3 piles of t-shirts saying not to touch, unfold, ruffle through, or otherwise go within 3 feet of the shirts without asking for help (we got sick of re-folding shirts all day). It is unbelievable how many people would walk up and start digging through. We would quickly swoop upon them and ask "what team can I help you find?" Their response (and one I have vowed never to use again) was, "I'm just looking." They would continue to dig. We would put a hand on the shirts and ask them politely again, "What team can I help you find?" Either they would give us a team name at that point, or they would walk away offended. My boss and I would then proceed to make fun of them often using Sling Blade voices. (Wow, that went longer than I expected, Kudos if you made it this far)

I wanted to do that at Gamestop - put up signs that would allow us to kick kids out that don't have parents. Kids would RAMPAGE the store; absolutely destroy anything and everything they could reach.

But people don't always stop for stop signs, and enter places that have a sign that says "Do not enter." People are lazy, people don't care, or people don't look around. It's basic stupidity. Kinda like me double-posting a topic. :O I'll admit it.

 

[WinkyTheGreat]

I worked at a small kiosk in my local mall during the holidays. There were 6 large signs on 3 piles of t-shirts saying not to touch, unfold, ruffle through, or otherwise go within 3 feet of the shirts without asking for help (we got sick of re-folding shirts all day). It is unbelievable how many people would walk up and start digging through. We would quickly swoop upon them and ask "what team can I help you find?" Their response (and one I have vowed never to use again) was, "I'm just looking." They would continue to dig. We would put a hand on the shirts and ask them politely again, "What team can I help you find?" Either they would give us a team name at that point, or they would walk away offended. My boss and I would then proceed to make fun of them often using Sling Blade voices. (Wow, that went longer than I expected, Kudos if you made it this far)

I wanted to do that at Gamestop - put up signs that would allow us to kick kids out that don't have parents. Kids would RAMPAGE the store; absolutely destroy anything and everything they could reach.

But people don't always stop for stop signs, and enter places that have a sign that says "Do not enter." People are lazy, people don't care, or people don't look around. It's basic stupidity. Kinda like me double-posting a topic. :O I'll admit it.

Yup, people aren't always the brightest crayons in the box. I wouldn't worry about the double post. Just ask a mod to lock it or something. People get way too bent out of shape about it.

 

[Liverandbacon]

I've got the impression that the smart employees always get the dumb customers. My theory is that this is because all smart customers do not require employee assistance (unless the store requires it, in which case smart and dumb customer roles are reversed). The only thing I've ever had to ask an electronics store employee is "Excuse me, where's the bathroom?", and even then, only after looking myself.

 

[Ibaapzo]

I've got the impression that the smart employees always get the dumb customers. My theory is that this is because all smart customers do not require employee assistance (unless the store requires it, in which case smart and dumb customer roles are reversed). The only thing I've ever had to ask an electronics store employee is "Excuse me, where's the bathroom?", and even then, only after looking myself.

I get all the sexist customers. Gone are the days I take that bullshit. So many men come in and insist that because I have amazing boobs, I don't know anything about electronics. >.O

I go into a store, and I don't like to be bothered by employees, much like you. I find everything myself, and if I happen to have that rare question, I'll find an employee who doesn't look busy. I hate when customers insist that their problem(s) are more important that whatever manual work you're doing.

 

[Willwillwritehiswill]

Classic, but i have been asked...

Customer - "excuse me, do you work here?"
Me - "No, i just thought it was such a lovely day i'd wear my bright red polyester top, smart work trousers and a woolworths name tag."

Also, i had one customer, completely seriously, say "I won't need a bag thanks. Got to save those trees!"

 

[Ibaapzo]

Warning, not Deja Nazi-ing

You have just GOT to check this [http://www.escapistmagazine.com/forums/read/18.70218?page=1] out. 15 pages of epic.

Roh-ruh, I didn't research the topic hard enough, sorry.

I said I wasn't deja nazi-ing. No seriously, you need to read that, TONS of funny ass stories, a good number on my part if I may be so bold.

I read and I understand you weren't Nazi-ing. ^.^ I hate double-posting topics as it is. The first quote was great. I'm slowly working my way through it. I'll take special care to read yours.

 

[JokerGrin]

As I'm stood outside the shop in my hat, coat and gloves, with all the lights off and the door shut and locked there's a voice "Are you closed?"

 

[Lizatonic]

"Are these on sale?" and there was a sign saying "50% off" right next to the product.