Technical Issues - Apologies to Mods (see post for explanation)

[Zontar]

Pretty much summed up in the title, I've suddenly become unable to quote people or open boxes (spoilers or warned comments) on the forums. I can still make and post threads and comments though. Never had this problem before. Also seems to be on both my Chrome and Internet Explorer. Anyone know of a solution to this?

 

[DoPo]

Pretty much summed up in the title, I've suddenly become unable to quote people or open boxes (spoilers or warned comments) on the forums. I can still make and post threads and comments though. Never had this problem before. Also seems to be on both my Chrome and Internet Explorer. Anyone know of a solution to this?

It is definitely because of JavaScript. Or lack of it, to be more precise. It is slightly odd that it's happening in both browsers, but can you make sure you have JS enabled and that nothing is blocking it on this page (addons and stuff). There is a slim chance it might be anti-virus or a firewall blocking JS execution, too - which would explain why it happens in both browsers.

 

[Tono Makt]

So for the past day I've had a bit of trouble with the site, using Google Chrome - I can't quote anyone in forums, I can't preview my own posts, I can't open any posts that have been moderated, the main screen with the large updates isn't loading (just a continually loading Escapist E) ... and I can't open any spoiler posts. And with so much of the Guide posts being in spoiler tags, I can't read through them for a solution to my problem.

So apologies to the mod's - if there's a better place to ask this, better way to ask this, I'm all for it - can you point me in the right direction for where to ask to get technical support for forum/site issues? There's LOTS of threads and info for non-Site issues, but for site issues I'm not able to pull up (or view) the provided information.

 

[JoJo]

I'm no mod but this group is what you're looking for:

http://www.escapistmagazine.com/groups/chat/Tech-Team

Good luck getting it sorted

 

[DoPo]

-snip-

Interesting, Zontar seems to be having the same problem [http://www.escapistmagazine.com/forums/read/538.855505-Cant-quote-or-open-spoiler-boxes-with-account-on-both-Chrome-and-IE]. It's just slightly odd that two people would get the same thing at the same time. Anyway, I'll tell you, what I told him as it is the same issue: it's (lack of) JavaScript. Either it's turned off or something is blocking it.

 

[Zontar]

I've tried fittling with my anti-virus and Java and neither has worked. It also seems I'm not the only one who has had this problem crop up with week, with at least 3 users I can recall making similar comments on thread posts.

 

[Random Argument Man]

It's also doing this with Safari. I can't quote either? I'm going to check the java script. However, keep me posted on the subject.

 

[WhiteFangofWhoa]

Happening with my scripts too. I've been able to quote and open spoiler tags in other forums, not sure what's wrong.

 

[DoPo]

I've tried fittling with my anti-virus and Java and neither has worked. It also seems I'm not the only one who has had this problem crop up with week, with at least 3 users I can recall making similar comments on thread posts.

JavaScript is separate from Java (mostly aside from the name). It'd be an option in the browser to enable/disable it, also addons can do it (even selectively like what NoScript does, for example).

It may be worth dropping a line to the tech team, though - there does seem to be an unusual amount of people who have the issue at once. As in more than one - if two people have that (moreover, across browsers) it's definitely odd bordering suspicious. And there was another thread yesterday about this, where I did say it was odd. Seems it's more than two people, though.

 

[kuros_overkill]

Same Issue Here - chrome version Version 35.0.1916.153 m

 

[kuros_overkill]

Same issue here, javascript is enabled, chrome Version 35.0.1916.153 m

 

[Eleuthera]

I merged these threads. JoJo is correct though, get in contact with the TechTeam.

Either through the TT group: http://www.escapistmagazine.com/groups/chat/Tech-Team
Or the contact form: http://www.escapistmagazine.com/contact/ (select technical issues)

 

[Tono Makt]

Thanks Eleuthera. Just going to add that I seem to be having trouble with the Group Chat section of the Tech-Team group - I saw posts (particularly one from kuros_overkill) that mentioned the same issue I have. When I went to reply and make a post, suddenly the only posts I could see were from July 16 and before, so I can't see if my own post went through or if there were any updates on the page that might have helped me.

I'm going to use the contact link now, to see if that works, but man. These issues are starting to really get annoying.

 

[Tono Makt]

Thanks Eleuthera. Just going to add that I seem to be having trouble with the Group Chat section of the Tech-Team group - I saw posts (particularly one from kuros_overkill) that mentioned the same issue I have. When I went to reply and make a post, suddenly the only posts I could see were from July 16 and before, so I can't see if my own post went through or if there were any updates on the page that might have helped me.

I'm going to use the contact link now, to see if that works, but man. These issues are starting to really get annoying.

Same issue here, javascript is enabled, chrome Version 35.0.1916.153 m

Happening with my scripts too. I've been able to quote and open spoiler tags in other forums, not sure what's wrong.

I will need to see a screen shot to confirm these issues. Please send me a request over at: http://www.escapistmagazine.com/contact/subject/tech with the screen shot

 

[Tono Makt]

Thanks Eleuthera. Just going to add that I seem to be having trouble with the Group Chat section of the Tech-Team group - I saw posts (particularly one from kuros_overkill) that mentioned the same issue I have. When I went to reply and make a post, suddenly the only posts I could see were from July 16 and before, so I can't see if my own post went through or if there were any updates on the page that might have helped me.

I'm going to use the contact link now, to see if that works, but man. These issues are starting to really get annoying.

Same issue here, javascript is enabled, chrome Version 35.0.1916.153 m

Happening with my scripts too. I've been able to quote and open spoiler tags in other forums, not sure what's wrong.

I will need to see a screen shot to confirm these issues. Please send me a request over at: http://www.escapistmagazine.com/contact/subject/tech with the screen shot

And suddenly the problem is resolved.

I hereby dub thee "ThyNameIsMagic" for exactly 12 hours after you posted this, I checked on my main computer and the issue was resolved. Woohoo!

 

[Tono Makt]

Yeah, so this exact same thing is happening again. Two systems (Windows 7 and Android), 7 browsers (IE, FF, Chrome and Opera for Win 7 and Brower, Chrome and Opera for Android), updated Java on the Win7 to the latest version, rebooted PC, nada. Can't quote anyone, can't preview, can only see 2 lines in my reply box, can't look at moderated posts.

Just thought I'd make a mention of it here (will also mention on the Tech Group), in case I'm not the only one having this problem. Last time there was 3 of us, so the more people who are having the issue and are able to report it, the better it could be in fixing it once and for all.

 

[DoPo]

updated Java on the Win7 to the latest version, rebooted PC, nada.

Just a note on this - Java has nothing to do with JavaScript. Yeah, I know - the name can deceive you, however, the two are completely separate.