So I play a lot of Mass Effect 3 multiplayer on PC and here we go:
1. Thou shall let us see a list of available servers [and their ping] and choose one as an alternative to having one chosen for us
2. Thou shall let us see our own, and other players' ping.
Of course the reason EA violates these 2 rules is because they are trying (and failing) to hide the fact they have violated the next one.
3. Thou shall have enough servers close enough to your customers so that they can actually play your game without unacceptable levels of lag and without losing the connection to the servers.
4. Thou shall have customer service which acknowledges what customers are telling it. "the problem must be with your internet connection, make sure you're probably connected to the internet otherwise you will not be able to access the online portions of this game" is NOT an acceptable response when your customer has explained that; they are properly connected to the internet, they can access the online portions of the game. That when they do lose connection to their server they are still connected to the internet, and that their game is only product with which they have this problem.
From this I have created some rules for gamers:
1. Thou shall like many of EA's games, but still hate EA.
2. Thou shall not use EA Origin whenever an alternative is available.
3. Thou shall EA's customer service
4. Thou shall hate EA.
1. Thou shall let us see a list of available servers [and their ping] and choose one as an alternative to having one chosen for us
2. Thou shall let us see our own, and other players' ping.
Of course the reason EA violates these 2 rules is because they are trying (and failing) to hide the fact they have violated the next one.
3. Thou shall have enough servers close enough to your customers so that they can actually play your game without unacceptable levels of lag and without losing the connection to the servers.
4. Thou shall have customer service which acknowledges what customers are telling it. "the problem must be with your internet connection, make sure you're probably connected to the internet otherwise you will not be able to access the online portions of this game" is NOT an acceptable response when your customer has explained that; they are properly connected to the internet, they can access the online portions of the game. That when they do lose connection to their server they are still connected to the internet, and that their game is only product with which they have this problem.
From this I have created some rules for gamers:
1. Thou shall like many of EA's games, but still hate EA.
2. Thou shall not use EA Origin whenever an alternative is available.
3. Thou shall EA's customer service
4. Thou shall hate EA.