The Customer Is Always Wrong
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Preaching to the quire. When I worked at a cinema, people would get lost even though the theatre was a straight line (for the most part). After I got fired (was gonna quit, but they beat me to it), I went to apply at a Journey's. While waiting for an interview, a guy came in and asked if there was a Pac-Sun store in Arizona (I'm in South Carolina). Skip to last week, while I was in training to work at Five Guys, at least 30 people (not exaggerating), came into the shop even though there was sign near the store, and on the entrances, saying that we were in training. It was even obvious from the outside that the store wasn't open.
To be fair, if Starbucks was italian, necro would be completely unjustified. As it is, they shouldn't pretend to be. They're the epitome of capitalism and consumerism, American values. They try to use italian names for things which defy logic i.e the venti, and if you want to use an american term in america in an american coffee shop then the counter woman should oblige instead of trying to tell you that you're wrong.
Well, I work in a plumbing an electrical contractors office, I have been recently "promoted" to customer services...
It has opened my eyes (even more so than before) to the number of mentally retarded and/or people who think they're superior to everyone else.
To sum it up.. I struggle to not use sarcasm at the stupidity I have to put up with.
It has opened my eyes (even more so than before) to the number of mentally retarded and/or people who think they're superior to everyone else.
To sum it up.. I struggle to not use sarcasm at the stupidity I have to put up with.
If a man wants a burger he should go to a place that actually makes burgers. We had a copy of our menu stuck to the front door and burgers where nowhere to be seen. And we had no ground beef at all because the food me made did not require it, so I couldn't make a burger even if I wanted to.chronobreak said:
Again I say, if you want a burger, go to Burger King or another place that sells burgers, not a Japanese Hibachi restaurant.
Ive worked in a string of cafes in england and wales, and you get the same complaints and the same fucking stupid, people everywhere.
Usual complaints.
"This coffee is too hot" well what the fuck did you expect? The water is boiling and the milk is steamed and frothed with the same boiling water?
"This coffee is stone cold" You asked for the milk to be poured straight in from the fridge, this was your doing.
"Can you mix so and so for me" no I am afraid I can't "Why not?" Because they will not physically mix.
"Do you have any jobs?" No I'm afraid we don't, we usually advertise in the window. It is at this point, that they try and become your best friend so that you will put a good word in for them.
And, I swear to you I am not joking. "I'll have a pint of stella please" Mate, this is a fucking Cafe Nero.
Customers, are not always right. They are all like little children, moaning at you, tugging at your trouser legs and making a mess. Just jam them full of sugar and send them to annoy the next undeserving clerk.
Usual complaints.
"This coffee is too hot" well what the fuck did you expect? The water is boiling and the milk is steamed and frothed with the same boiling water?
"This coffee is stone cold" You asked for the milk to be poured straight in from the fridge, this was your doing.
"Can you mix so and so for me" no I am afraid I can't "Why not?" Because they will not physically mix.
"Do you have any jobs?" No I'm afraid we don't, we usually advertise in the window. It is at this point, that they try and become your best friend so that you will put a good word in for them.
And, I swear to you I am not joking. "I'll have a pint of stella please" Mate, this is a fucking Cafe Nero.
Customers, are not always right. They are all like little children, moaning at you, tugging at your trouser legs and making a mess. Just jam them full of sugar and send them to annoy the next undeserving clerk.
More good stories everyone. I am doing everything I can to avoid going back to my bookstore job that was full of unbelievable morons (who were all college students or professors).
However, I tutor college students, and I am forever sick of them not doing a damn thing and expecting me to teach them six chapters in an hour. READ THE BOOK. THE ANSWERS TO THE EXAM ARE IN THE BOOK.
However, I tutor college students, and I am forever sick of them not doing a damn thing and expecting me to teach them six chapters in an hour. READ THE BOOK. THE ANSWERS TO THE EXAM ARE IN THE BOOK.
i worked at a paintball site and we got a lot of stag parties. one group turned up wtih a guy who was bright red in the face and acting really sketchy so assuming he's still pissed from the night before we say sorry you cant play if you're drunk. his mate replies nah nah its fine, he's just snorted a bit much coke!
So I'm helping out at another one of our store locations because the manager there got fired. At this location, they carry furniture, which is not true at the one I normally work at. A man and woman come in demanding a certain item --special thanks to the manager there for not scheduling me one of their own people who knew furniture, too-- and I try to figure it out but these people have a disaster area instead of a warehouse. So, after looking for a bit, I go back and let them know that I'm unable to find it and really just on loan anyway so it might be better to come back the next day (most people are pretty understanding about this), and they get all angry that they've been told multiple times to come back. I call the regular furniture manager from this store, he says it's really sold out, I call another furniture location for them, but they also say they're out of stock for this item. They say any other location I suggest (which is every single one within 30 miles) is too far away. So the people leave. Now, the next day, they call our district manager, he calls the store back, and tells them to give these people whatever they want to purchase at 20% off.
WHAT? These people are gaming the system, they never asked to get that phone number, so they've done this before. Just find out what a store doesn't have and then complain so that you can get a discount. And the best part? The district manager will never bother to even find out what happened, he'll just take their word that things went wrong.
Oh, also, they said to me, "You're mean. This is the worst customer service ever." -note I had done nothing but attempt to locate this item in rather painstaking detail- "I bet that's why [manager who got fired] left."
I so wanted to say, "One of us still works here and the other doesn't, you figure it out."
WHAT? These people are gaming the system, they never asked to get that phone number, so they've done this before. Just find out what a store doesn't have and then complain so that you can get a discount. And the best part? The district manager will never bother to even find out what happened, he'll just take their word that things went wrong.
Oh, also, they said to me, "You're mean. This is the worst customer service ever." -note I had done nothing but attempt to locate this item in rather painstaking detail- "I bet that's why [manager who got fired] left."
I so wanted to say, "One of us still works here and the other doesn't, you figure it out."
Sure. But it's still the whole point of this thread. To rage against the customers. I'm fairly sure there's a thread about ridiculous cashiers and such. If not, there'll be one any minute now. So what Necro is doing is still what this thread is "against". So it should be the girl who's telling her story.Baneat said:
Please stop reading this now, seriously this is disgusting. Are they gone........ good.
Anyway during my time at the local Sea Life Park I'm clearing tables in the main restaurant area and I see a mother and child who were sitting right next a sign for the toilets walk off, nothing unusual there then. Anyway I pick up enough trays and take them outside round to the staff only area to drop them off in a hatch so I can go put them in the dishwasher later. I find this mother getting her kid to piss on the floor right in front of this hatch.
Anyway the conversation went something like this
Me- WTF are you doing.
Mum- I couldn't find the toilets.
Me- Did you not see the signs?
Mum- No
Me- Then why the hell didn't you ask a member of staff where the toilets are?
Mum- Look did you want her to piss on the floor in the middle of the restaurant?
Me- No, I'd rather she use the toilet like everybody else.
Mum- I want to see the manager.
Me- Fine by me.
And then they were quickly thrown out of the park by my manager as she was in the kitchen at the time and heard all of this. Suffice it to say that I will hopefully work with or anywhere near the public ever again.
Anyway during my time at the local Sea Life Park I'm clearing tables in the main restaurant area and I see a mother and child who were sitting right next a sign for the toilets walk off, nothing unusual there then. Anyway I pick up enough trays and take them outside round to the staff only area to drop them off in a hatch so I can go put them in the dishwasher later. I find this mother getting her kid to piss on the floor right in front of this hatch.
Anyway the conversation went something like this
Me- WTF are you doing.
Mum- I couldn't find the toilets.
Me- Did you not see the signs?
Mum- No
Me- Then why the hell didn't you ask a member of staff where the toilets are?
Mum- Look did you want her to piss on the floor in the middle of the restaurant?
Me- No, I'd rather she use the toilet like everybody else.
Mum- I want to see the manager.
Me- Fine by me.
And then they were quickly thrown out of the park by my manager as she was in the kitchen at the time and heard all of this. Suffice it to say that I will hopefully work with or anywhere near the public ever again.
Working at subway, I often get big orders theres this regular customer that has everything but carrots on his subs ALL THE TIME, so I always say "you can just ask for everything except carrots next time" and he agrees and the next day he comes in taking up time by his slow choices and gets angry when i tell him hes holding up the line, its just HORRIBLE and someone also came in wanting a refund for a sub that had "mold" on it or something, I asked for proof, the man ate his sub... and I got a complaint for not refunding him, I also got a complaint that a foot long sub wasnt a foot long, constantly trying to say i have no controll over bread size, and its aprox. one foot, he constantly kept saying he wanted his moneys worth, inside i was laughing my ass off
Also, I have a co-worker named Danny we are like best friedns here, we often makejokesa nd shit with customers, like one time we were pretending to be as steriotypicaly gay as possible (Danny the genious he is was wearing a pink ball cap with the word princess in sparkly letters on it) so it was just fucking awesome that day with the stares we got from customers
ANYWAY on a customer annoyance note, Danny (the stores assistant manager, I was below him this place has maybe 5 employees >.>) and I were playing Magic the gathering in the back (as we used to when it was slow though we can clearly see the counter) when a customer walks in sees nobody is there and trys to steal from the register, obviously i was ready to call the cops but danny had a giggling smile on his face, the guy was maybe 15 or 16 and was clearly having trouble with the register, danny walks up behind him (theres a door out of the backroom to the main area) and asks "are you having any troubles sir?" and the guy turns arounf and stares at danny pale faced full of fear and bareley says "n..no" and I was on the other side I had finished preparing a sub (I pay for them and make them for my own lunch
) and said "heres your sub sir" the kid turns around pale faced still but now horribly confused and is silent after about 15 seconds I ask "Something wrong sir?" and he just ran out of there thats when me danny and a customer (that was sitting there the whole time and the kid didnt notice him) burt out into laughter funny thing was the kid tried to do it again, that time we called the cops on him, jokings over after the first time >.> he was a sad excuse for a thief
Also, I have a co-worker named Danny we are like best friedns here, we often makejokesa nd shit with customers, like one time we were pretending to be as steriotypicaly gay as possible (Danny the genious he is was wearing a pink ball cap with the word princess in sparkly letters on it) so it was just fucking awesome that day with the stares we got from customers
ANYWAY on a customer annoyance note, Danny (the stores assistant manager, I was below him this place has maybe 5 employees >.>) and I were playing Magic the gathering in the back (as we used to when it was slow though we can clearly see the counter) when a customer walks in sees nobody is there and trys to steal from the register, obviously i was ready to call the cops but danny had a giggling smile on his face, the guy was maybe 15 or 16 and was clearly having trouble with the register, danny walks up behind him (theres a door out of the backroom to the main area) and asks "are you having any troubles sir?" and the guy turns arounf and stares at danny pale faced full of fear and bareley says "n..no" and I was on the other side I had finished preparing a sub (I pay for them and make them for my own lunch
) and said "heres your sub sir" the kid turns around pale faced still but now horribly confused and is silent after about 15 seconds I ask "Something wrong sir?" and he just ran out of there thats when me danny and a customer (that was sitting there the whole time and the kid didnt notice him) burt out into laughter funny thing was the kid tried to do it again, that time we called the cops on him, jokings over after the first time >.> he was a sad excuse for a thief
I've noticed that the customer is usually wrong unless they know what the fuck they're talking about. I've made a guy at a computer store feel like a complete moron when he told me my computer was running slow due to lack of gigabytes. I took it in due to a motherboard fault and he told me it was probably a lack of gigabytes....I didn't know what to say.
I work at an internet cafe and people are convinced that they know best with the computers here and when they say that something isn't working when it should (usually their fault) I say "Oh, that's because we're using a different type of computer so you have to do this." It usually gets me out of trouble and makes them happy.
I work at an internet cafe and people are convinced that they know best with the computers here and when they say that something isn't working when it should (usually their fault) I say "Oh, that's because we're using a different type of computer so you have to do this." It usually gets me out of trouble and makes them happy.