The Customer Is Always Wrong

[doctorjackal777]

We'd get them all the time when I worked at KFC. The one that sticks out in my mind is this one time, I'd just started my shift and this lady came in with what she'd ordered. Some kinda big meal deal. She slams in down on the bench and says 'you forgot the napkins, and spoons' so I'm like 'okay, I'll get those for you.' Then she's like 'nuh, I've been home and come back, the foods cold now, I want a whole new meal.'
She made us throw away the entire family meal because of napkins and spoons. I'm like thinking, you don't have spoons at home? You couldn't have left the food at home for your family and then come back? I hate it when we have to waste food like that, it was was just a complete waste.

 

[Silent but Violent]

I may be joining the ranks of those behind the counters on saturday If I get the saturday job I applied for. It's only at a local corner shop, but I reckon I'll have a few stories by the end of next month (possibly involving chavs and ciggies, but y never know.)

wish me luck.

rosac

Prepare yourself for a fun shift. If you're in the UK (which I'm guessing you are, I think chavs are an exclusively British cultural phenomenon), Saturday's lottery night. Every man and his dog will want to buy a go or seven, and often have no clue as to how they work. I would wish you luck, but that would be naive. I wish you a quick and painless death.

 

[dantheman931]

I don't know if this is relevent but i once saw three pikey-looking kids coming out of macdonalds with the entire resturants stock of free straws and napkins.

That's still better than the countless number of people I've seen sneeze all over the lids/flatware. This is why I never, ever take the top lid when they're self-serve. Even worse, at McD's they store them upside down, so whoever gets the top lid is going to end up with their drink filled with whatever the lid has crawling on it. Feh.

 

[darkless]

Christmas time, when the morans come out in full force.

Hey, be nice. Even Irish people have to do their Christmas shopping. *badum-chee*

I would like to say that as an Irish person i am not amused. (Yes i am aware it was just a joke I'm not really offended.)

Anyway i never worked in retail but my brother used to work tech support for a hospital he was responsible for the entire A&E wing he could tell you some horror stories of grossly incompetent doctors and ex Tech support staff.

 

[dantheman931]

I would like to say that as an Irish person i am not amused. (Yes i am aware it was just a joke I'm not really offended.)

:-D

Anyway i never worked in retail but my brother used to work tech support for a hospital he was responsible for the entire A&E wing he could tell you some horror stories of grossly incompetent doctors and ex Tech support staff.

Well, this thread is about bad customers, but what the heck. Care to relate?

 

[darkless]

-Snip-

My favorite was the the story of the twins Mary and Marie with where treated as the same person for 60 years. No one ever copped they where two different people.

There was the woman who when told to remove the toner cartridge from the printer shake it gently, she shook the entire printer which proceeded to spew toner EVERYWHERE! An entire wing of the hospital had to be evacuated because toner destroys the lungs and my brothers tech team had to put on clean suits and clean up the mess.

Then there was the girl who was brought in after attempted suicide and the doctor who signed her in declared her dead on arrival so when the distraught parents where brought in guess what they were told...That's right! "Sorry but your daughter was pronounced dead on arrival" a shit storm ensued by all accounts the entire tech staff was pulled off what they were doing to find this girl who clearly wasn't dead but was declared dead anyway.

 

[paiged]

Ahh, but the best one was the kid cup lady.

We used to have to count our cups for inventory as well, so we actually used to have to charge people for a cup of ice. We only have one price for the soda fountain - 85 cents. Sure, that doesn't seem like much, but approximately three out of every five people had to start a big fight about it. I know it was kind of shitty, but it was beyond my control, they didn't seem to understand that.

 

[ViolentlyHappy91]

Alright....I just had the worst customer ever to grace this internet cafe.
This woman is a *****, a horrid *****, she yells and swears at her young daughter, complains about everything and you'll understand in a sec.

She ordered a chicken and cheese toasted sandwich, as little salt as possible, lots of pepper, so I take a shortcut and put no salt on it....she the proceeds to come up after taking a bit and complains that there is too much salt and not enough pepper, when I explained that I didn't put salt in it because there's no way to really moderate it, she began to abuse me for not making what she ordered.

Here's the worst bit, I can't ban her, and neither can my boss, because she's an aboriginal and we'll get sued for racism, and she'll win because of the fact she's aboriginal.

 

[SharPhoe]

Alright....I just had the worst customer ever to grace this internet cafe.
This woman is a *****, a horrid *****, she yells and swears at her young daughter, complains about everything and you'll understand in a sec.

She ordered a chicken and cheese toasted sandwich, as little salt as possible, lots of pepper, so I take a shortcut and put no salt on it....she the proceeds to come up after taking a bit and complains that there is too much salt and not enough pepper, when I explained that I didn't put salt in it because there's no way to really moderate it, she began to abuse me for not making what she ordered.

Here's the worst bit, I can't ban her, and neither can my boss, because she's an aboriginal and we'll get sued for racism, and she'll win because of the fact she's aboriginal.

You see, it's for this exact reason I can't stand the race card. And I'm black. If anyone ever tried using that excuse for me, I'd probably hit them.

...Actually, I wouldn't. I'd just say otherwise.

 

[Zersy]

All I can say is "Manipulative Lying *****"! People like this are why McDonalds or Wendy's or A&W can't keep staff. Employees are trained for the job, then thrown to the wolves. There are nice customers, but they're 1 in 100. The rest are self-serving fuckwits who will lie, cheat, and bully to get their way.

It's sad how true this is

we should have a giant sign above the counter that says "The Smart Customer is always right ,,meaning your not !"

 

[Sgt Doom]

These threads scare me for 2 reasons:
1: Are there people in this world who are really that fucking stupid?
2: How long until that guy at the McDonalds I go to snaps?

 

[Ultrajoe]

2: How long until that guy at the McDonalds I go to snaps?

As someone who messes with the local maccas so often they know me by name, I can safely say you can break them in a week.

 

[Sgt Doom]

2: How long until that guy at the McDonalds I go to snaps?

As someone who messes with the local maccas so often they know me by name, I can safely say you can break them in a week.

D:

All I do is speak bad Finnish, i'd hate to imagine what the other customers might be doing.

 

[seamusotorain]

*Edward Scissorhands*

I'm all man. Except when I get the giggles.

 

[Zersy]

I know so many friends of mine who worked at a starbucks in Canada, or at least my brother does anyway, that had to deal with stupid consumers. This happened on the day that the last Twilight Book released.

There was this group of girls around my age (14-15) and they were your typical bimbo girls-that-dressed-like-french-tards, and judging by how they talked, they were obviously extremely hyper, and/or most likely had an IQ of 40 (the only thing i heard them talk about was Jonas brothers, Hannah Montana, basic teeny bopper bullshit). So they went up and the girl was like, may i have an Americano Frappuncino, and the guy behind the register (my brothers friend) was like, "....sorry we dont have that" and she kept going with the same order OVER AND OVER for three times.

Then the girl who obviously was obviously the leader of the pack was like, thats enough, we'll take 4 mocha frappuchinos medium. I can tell he wanted to curbstomp em, and he wanted to tell them its a grande. So he did the drinks and gave the drinks to the harpies, and the girl said, "you're hot" and did a kiss blow to them and they just giggled away. I don't know if they are stupid... or if they were hyper. One things for sure, they fail at life.

I hate those type of girls

it would be so fun to physiclogiclly torue them !
e.g.

"Tom cruise died and he wouldn't date you"

that would totally break their will to live

 

[Zersy]

Ahh yes, the children... I am wanting to start offering a free service to all people in my store. While parents don't want to be the 'Bad Guy' and punish their children... I have no moral problem with smacking about the screaming bastard!

Just imagine-
Free service: I will hit your kid!
$5: I will hit someone elses' kid!


That would be AWESOME!

I would so PAY YOU !

 

[Pipotchi]

what's your job?

Dairy Manager at a grocery store. I'm top of the ladder and union backed, baby!

Sooo this, Nothing makes you not take any crap like having a strong union in your corner

 

[Zersy]

And fortunately I didn't have to field this call, but one of my co-workers told me she'd answered the phone only to have to face this question:
"My Rottweiler has had an erection for three days. What should I do about it?"

A friend of a friend had a dog with that problem once. Let me tell you, the solution is not pleasant.

What is the solution ? please tell

 

[seamusotorain]

And fortunately I didn't have to field this call, but one of my co-workers told me she'd answered the phone only to have to face this question:
"My Rottweiler has had an erection for three days. What should I do about it?"

A friend of a friend had a dog with that problem once. Let me tell you, the solution is not pleasant.

What is the solution ? please tell

You have to purchase doggy-erotica. Almost always results in arrests.