I try to live by a few things in life, one of which goes something like this:
Realize that whatever you do in life, no matter how small and seemingly inoffensive is probably offensive to someone else somewhere in the world. Realize also that the things that might offend you could be you being on the other side of the previous statement. Temper yourself, don't give in to the knee-jerk reaction and such. If you cannot state your side of things rationally, without coming off as combative or overly confrontational, its best to wait until your ire dies down. This won't always work, but give it a shot. Diplomacy is always the best policy when it comes to dealing with other humans, no matter how much you may dislike some that you run across.
This comes from years of working customer service in multiple fields, at least 50% of that is retail experience. In retail you're going to meet the worst personality types and some of the most offensive, entitled jackasses in the first world. Service with a smile doesn't mean you have to mean it, just means you grin and bear it and vent your frustrations away from the public eye.
I've found that most ire is just bluster and very little substance. A lot of folks tend to perceive that they've been wronged when in all likelihood they've just been misinformed or haven't educated themselves enough on something and their being offended is really just them realizing they're in the wrong and can't admit it. Of course thats not everyone, some people have legit complaints and have a right to be pissed off.
Everyone has a right to be offended at something, I don't deny that. You also have a right to realize that folks probably aren't going to give a rats ass whether you are or not. Reality of life is that most people won't care about you, and you probably don't really care all that much about them, so don't be surprised when people don't really want to listen to you. Just a thought.
Realize that whatever you do in life, no matter how small and seemingly inoffensive is probably offensive to someone else somewhere in the world. Realize also that the things that might offend you could be you being on the other side of the previous statement. Temper yourself, don't give in to the knee-jerk reaction and such. If you cannot state your side of things rationally, without coming off as combative or overly confrontational, its best to wait until your ire dies down. This won't always work, but give it a shot. Diplomacy is always the best policy when it comes to dealing with other humans, no matter how much you may dislike some that you run across.
This comes from years of working customer service in multiple fields, at least 50% of that is retail experience. In retail you're going to meet the worst personality types and some of the most offensive, entitled jackasses in the first world. Service with a smile doesn't mean you have to mean it, just means you grin and bear it and vent your frustrations away from the public eye.
I've found that most ire is just bluster and very little substance. A lot of folks tend to perceive that they've been wronged when in all likelihood they've just been misinformed or haven't educated themselves enough on something and their being offended is really just them realizing they're in the wrong and can't admit it. Of course thats not everyone, some people have legit complaints and have a right to be pissed off.
Everyone has a right to be offended at something, I don't deny that. You also have a right to realize that folks probably aren't going to give a rats ass whether you are or not. Reality of life is that most people won't care about you, and you probably don't really care all that much about them, so don't be surprised when people don't really want to listen to you. Just a thought.