Why are Sony getting more hate than the actual hackers?

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Sentox6

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Jun 30, 2008
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sheic99 said:
I would appreciate if you quote me correctly next time.
Had I not screwed up, I wouldn't have quoted you at all. It's fixed, for what it's worth.
 

smudgey

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May 8, 2008
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Here's a thought; what if it was an inside job? A disgruntled employee/ex-employee? Or perhaps a whole team of them? Surely Sony have pissed off their own employees (most workplaces do), and faced with the possibility of obtaining the credit card details of 77 million customers....
 

jackpipsam

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Jun 2, 2009
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Because we don't know for shore who the hacker was, but we do know who sony is and we know they fucked up
 

GrizzlyFlip

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Mar 9, 2011
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Blaming Sony isn't going to do any good right now. Everyone should be dedicating all their resources to finding this hacker and bringing them to justice. Can't we get 4chan on the case? I mean, they find people all the time with nothing but a photo. Surely there are some hackers sifting around that hell hole with the skills to track this group down. Haha. :p
 

Double A

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Jul 29, 2009
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I think it's the fact that Sony didn't tell anyone about it for a week. Some idiots hate Sony just because PSN got hacked, but I'm guessing most are pissed because Sony sewed their lips shut until they were super duper sure that the shit had hit the fan.
 

EGtodd09

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Oct 20, 2010
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I think would be hating on the hackers if we even had the slightest idea who they were. This guy(s) is completely anonymous, I don't mean like the group anonymous, I mean completely unknown. If anonymous did do it, we can still blame "anonymous" the group but this hacker(s) doesn't have a face, not even one covered by a mask. Gaming companies could work some real wonders if they could convince people like this to work with them to help prevent piracy and stuff, but instead they're out there bringing down gaming networks.
 

TheUnkn0wngamer

Inter-Dimensional Cyber Ninja
Nov 29, 2009
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Yes, people are directing their hate towards Sony primarily because it's Sony's fault that they didn't have good enough security on the network to begin with. I mean these hackers now have EVERYONE'S account info and Sony weren't able to stop during the process, this isn't even the first time someone has attempted this on Sony's watch. They just have to try harder when it comes to protecting their users account information, because now everyone is changing passwords on accounts and even just deleting or not even bothering to create a PSN account. And just another note for Sony, when was the last time you heard of someone trying to hack XBL. You haven't. You know why, because Microsoft put better security on THEIR gaming network.
 

kebab4you

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Unkn0wngamer said:
Yes, people are directing their hate towards Sony primarily because it's Sony's fault that they didn't have good enough security on the network to begin with. I mean these hackers now have EVERYONE'S account info and Sony weren't able to stop during the process, this isn't even the first time someone has attempted this on Sony's watch. They just have to try harder when it comes to protecting their users account information, because now everyone is changing passwords on accounts and even just deleting or not even bothering to create a PSN account. And just another note for Sony, when was the last time you heard of someone trying to hack XBL. You haven't. You know why, because Microsoft put better security on THEIR gaming network.
That and when there is a security breach and you suspect they got customers information, then you fucking tell the people. Not wait until it´s confirmed.
Bre2nan said:
Ah, Sony: you just can't seem to get anything right nowadays.

They were asking for the whole hacking mess they've been in ever since they made the design mistake of letting people install a secondary OS on their PS3s

yes, I said design MISTAKE

Sure, it's a nice feature, but it's practially asking for people to use the secondary OS to sniff around and really learn how the system ticks so they can exploit it for whatever purpose they might have, whether that purpose is relatively benign or something like installing custom firmware to pirate games.

Sony have been playing damage control ever since then. That's why the secondary OS feature was removed from the newer PS3s. The damage may not be as bad as they think, and there is the whole moral dilemma over what owners of the hardware have the right to do, but that's the strategy they've been sticking to and so far has only gotten them deeper into trouble.
skip to 7:50
 

TheTinyMan

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May 6, 2010
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People want someone to blame. You can't make a system that is 100% hack-proof - you just can't do it. The same thing happens whenever any company gets hacked, though - first the consumer sues the crap out of the company, then the company sues the crap out of the hackers or worse, if they can find them.

That as it may be, Sony clearly *didn't* do everything that they can to protect us. It appalls me that our passwords were apparently stored, for example - it's much safer to store an asymmetrical hash, if all you need to do is check if the user is inputting the right value. And I'm also uncomfortable that they don't *know* if any credit card records were accessed. Leaves me to wonder about the state of logging on their servers.

What they did is what all companies do - they put up security as they believed to be reasonable to ward off the threats they expected. Who knows, if they charged for the service maybe they would have had the revenue to happily spend on beefing up security.

Either way, I'll bet that the PSN will be a lot more secure in a month's time.
 

TheTinyMan

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kebab4you said:
That and when there is a security breach and you suspect they got customers information, then you fucking tell the people. Not wait until it´s confirmed.
Yeah...and that. That is effing huge. In a week's time, there's no telling what damage might have been caused.
 

migo

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Jun 27, 2010
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Onyx Oblivion said:
http://www.gamesradar.com/f/why-you-shouldnt-blame-sony-for-the-psn-mess-and-why-you-really-really-should/a-20110427114345836073

This sums up my feelings nicely.

Don't blame them for being hacked...but...the other shit. YEAH.
That's a great article. It sums it up nicely.
 

Project_Xii

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Jul 5, 2009
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I've come to notice that there's a large amount of a particular kind of gamer on the Escapist. Judging from how many flip their shit over the whole "no other OS's on your PS3" and any other thing that comes their way.

I mean, I work in a games store, and I've met like one or two people who've ever done anything more then use their PS3 for games and media. One or two! Despite what you might read here, they're actually the minority. And trust me, these "other" people were the kind of people I don't expect to leave the house much. If ever. And I'm kinda glad they don't (took a whole can of Glade to clear that reek away). So in the entire life of the PS3 I've only met a few of these uber fiddler nerds that want complete control of their consoles... yet the Escapist seems to be abundantly populated by them?

Hmmmmm. There's a lot of people here who just like to jump on the bandwagon and grab the pitchforks whenever someone yells "Shenanigans!", or a large portion of the Escapist community belongs to that strange "other world" of nerdom that doesn't talk to humanity much outside of a computer screen. Either way, I've stopped taking most of the Sony rage seriously. You probably should too, cause most normal people aren't nearly as mad as these guys make out.
 

Nouw

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Mar 18, 2009
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Shockolate said:
To hate something, you need a name and a face.

Sony has a name. Sony has a (metaphorical) face.

An anonymous hacker does not.

Plus, they botched the whole thing massively.

My thoughts anyway.
Summed up nicely, you can still hate a company even if there is no face. However a hacker? That's pretty hard to narrow down >.>
[sub]Lorax, fuck yeah![/sub]

Unkn0wngamer said:
We share an awesome avatar. Hi five man.
 

PurplePlatypus

Duel shield wielder
Jul 8, 2010
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I thought it was more because of the time between when it first occurred and when they decided to grace us with the information that things are well fucked. I don?t buy that there was no inkling before then, I don?t care if they didn?t know for sure. You let your customers know when you?re checking to see if there was any info leaked after an event like that. It was a week before they knew, not a week before there was a suspicion.


The actual hacking? Shit happens, and it happened to Sony on this occasion.
 

wooty

Vi Britannia
Aug 1, 2009
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I fully agree with op, it's not Sonys fault for getting hacked, it can happen to anyone. Shit, even my uncles paypal account was tampered with a few years ago. I guess it's exactly as most people are saying, it's easier to blame the entity with internationally recognised name rather than the unknown fat bloke in his mums basement.
 

JackWestJr

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Apr 9, 2011
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Thats bs. As if Sony, a multi-national corporation, wouldn't protect their millions and millions of users with top-notch security. I guess Sony just didn't expect to be hacked, just like Microsoft didn't when Xbox went down for a week.
 

Heart of Darkness

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Jul 1, 2009
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Phlakes said:
Why IS Sony. You're referring to it as a collective. You wouldn't say "the herd are moving," unless all the units in the collective are acting independently, but that would be something like "the herd are moving in different directions," although it would be easier to say "the animals" or "members of the herd."
FUCKING THANK YOU. You honestly have no idea how much this was bothering me.

OT: Because Sony "dun goof'd," big time. Sony should have had more security measures in place protecting customer info from the get-go; if those security measures had been hacked, people might be a little more sympathetic. But, from what I heard, customer information was stored as plain text; no encryption or anything. That's seriously negligent, and I'm surprised a big company like Sony would do something like that.

Then again, I'm don't have a PS3 or a PSN account, so I don't really know all the specifics, and I'm going off what I heard from Scott Ramsoomair.
 

ratix2

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Feb 6, 2008
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The simple fact is that Sony screwed up. Let's look at a few facts.

Sony said that the credit card info was encrypted, and while that is a good thing the simple fact is that ALL of the info they had should have been encrypted, not just the credit card info. And to them saying that doing so would have made logging in more difficult, if their systems were set up worth a damn that wouldn't be an issue.

Second, most major companies have complex security systems in place. These systems make it very difficult to gain unauthorized access, and when such access is gained there are systems in place that notify someone almost immediately that an intrusion has taken place. This was apparently not the case as it took them 2-3 days to notice.

Third, the files that contain the personal information have to be massive. 77 million users has to equate to at least 50-100 GB worth of data. Sonys automatic systems didn't detect that someone was downloading that much information worth of sensitive data that NOBODY, not even Sony themselves, should be downloading from an external location?

And finally, they should have notified people right away that they had been hacked anew that sensitive data may have been compromised. Sorry, but they only reason they didn't say anything was to save face. It would have been better to tell people what MAY have happened in this situation than to wait until they were sure 6 DAYS AFTER SOMEBODY MAY HAVE BEEN BEGUN SELLING PEOPLES PERSONAL INFORMATION.

As much as those who did this are to blame, Sony still screwed up in a lot of ways, and not blaming them for the mistakes they made will not help them learn.
 

Sabinfrost

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Mar 2, 2011
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No question about it that Sony are the ones copping the flak. The hackers are to blame, but at the same time, Sony have handled it poorly, if they'd been less arrogant and more sympathetic to the victims of the crime the anger might not be at the levels it is now.