I work as a cashier (a teller to the UK'ers...right?) in a major retailer in North America. These are a few of the complaints I encounter on a day to day basis. Note: I will try to not be as self-centered and without perspective as possible, but on any given day...here are some of the things I go through that cause me sheer annoyance.
1. People demand I change the price of an item because of their misunderstanding as to what the actual price was. "Ma'am, just because the item so happened to be located on ANOTHER part of the store, situated on another shelf, and wasn't "moved by us" does not mean I am changing the price for you. The price is what the price is."
[Insert an argument about how we failed to properly put the item in the right location and that it's not his or her fault that the item listed isn't what it should be, and by some choice of logic we have to now change the price to accomodate his or her confusion about the thing because they are "angry"]
Anger ensues. Sidenote: Other customers sometimes "leave items in disorderly locations". This does not constitute a failure on our part to "put the item in the right location". People have hands. They use them.
Moral of the story: People are selfish and make up self-justifications for their behavior. Trying to get me to change the price just because it wasn't where they thought it should be is the same as stealing in my opinion. It's dishonest, without humility, and abusive of the system. And no. The lack of money they make doesn't justify their actions in the slightest.
However, if they are kind, polite, merciful, and understanding towads me....it can be changed. Kindness and atttitude go a looooooooooong way with me.
2. People throw their bags at me and expect me to bag them. I get it, you want to be green and use less plastic bags. It's cool, I'm okay with it. Just...please understand that due to being near two high profile colleges, having to consistently chat, keep an eye on the computer/register, that more often than not I MAY need assistance in bagging these bags. You know...these bags you claim are saving the environment...when you could just put on the right protective gear and get the litter out of rivers and actually do something else that might actuaaallllyyyy help the environment.
Moral of the story: People are self-righteous. They also will do the easy thing to ensure they "feel better" about certain social conditions.
3. People who yell at me over their misunderstanding of our coupon policy. It's one coupon, from the manufacturer, per purchase, not per the item you've bought. Please do not yell at me because you think I am being a fool. I do apologize, but I do not care whether or not "last time you came here someone else did something different". People perform their jobs differently to varying degrees of quality and professionalism. Why yes I will get the manager...and yes, they just agreed with me.
Moral of the story: Most people assume the other person is an major idiot. I am not sure if there is a single word...alright, we'll go with " horrible assumption" here. They also think they can dictate your actions by just being the "customer". I am sorry. I do not bend that way.
That is all I have for now.
I would type more but the "Rise of Nightmares" trailer is making my laptop skip words here.
