Worst ISP you have ever used.

[Griffolion]

There is basically no decent ISP in England save for the small startups that are few and far between. Ofcom seriously need to knock them down a peg or two, because they'll have Britain on ADSL as long as they can before they truly commit to fiber. BT is doing token work on the major cities, Virgin simply doesn't have the capital for the scale of rollout that BT does. And everyone else just piggybacks.

It's a shocking situation, it's a good job I'm with a small startup where I know the guy who owns it. 10Meg down, 5Meg up, true unlimited cap. Sorted.

 

[Keava]

HArd to judge. I haven't really went thorugh many and back when i started my cruising through the vast oceans of the internet there wasn't much choice. I started with 14 kbits dial-up, then 33.6kbits then the main national telephone company set up something called HiS which was 115 kbits connection.
I switched to cable as soon as it was available for me on UPC, and now sitting on 25 mbits, not complaining so far and it's been good few years i use it. The funny fact is, even tho i live in capital city, i happen to live close to cities outskirts, so only got access to about 40% companies offering internet access due to lack of cable infrastructure around me.

 

[antidonkey]

Clearwire.....now know as Clear.

More often than not my speeds would slow down to dial up for no apparent reason. No amount of bitching to tech support would help and then they'd just make up reasons to close the case.

 

[TingaWinga]

o2 hands down they were just awful!

 

[tharglet]

PlusNet and AOL. It's a joint thing, because I only had an AOL free trial, so I didn't have them for long (temporary stopgap due to PlusNet issues). Had to contact AOL support once, and it was useless, and ended up fixing the problem myself.

PlusNet for traffic shaping when I don't think we actually reached their stupid "fair usage" cap and for generally being rubbish.
Also charged us extra when we left as we were on the 1-month contract thing, but they updated the T+C partway through (and didn't tell us) that there's a 12-month minimum. On the new contracts it actually says reasonably clearly there's a charge if you discontinue before 12 months, which really defeats the point of a 1-month renewing contract.
Person responsible for the internet bill at the house coughed up (I was willing to hold out).

Honourable mention goes to So Internet (previously known as WFCS) - used to have them at my old workplace and they were pretty useless. We had hosted mail with them as well, and they apparently did a manual transfer of user accounts on their mail hosting (without saying there was maintenance), and we only found out because they couldn't spell my surname ><.

 

[ZtH]

Comcast has had awful service for me. From capping bandwidth well below what has been payed for to dropping several important and high profile websites of their tables for hours at a time I do not wish to deal with them ever again.

 

[olliefrom1990]

Supanet is the worse I've ever used and that was on someone else's computer. Speeds were like dial-up and the ping was normally about 500.

 

[Rhojin]

AOL. Bad Connection, Terrible Customer Service (Trying to unsubscribe was a month long pain in the ass). Not to mention to be able to play online games I had to sign up for their Online Gaming Club (Don't know if they still have this) where I had to pay another 4.99 a month just so I could play FFXI on my PS2.