Xbone grinding discs? Grindgate? + Green Screen of Death

Recommended Videos

Nazulu

They will not take our Fluids
Jun 5, 2008
6,242
0
0
EternallyBored said:
It happened, but the gaming press didn't cover it, and the internet was too new to get any idea of when people were getting bricked consoles. They didn't exactly have tech support forums back then, or people posting videos of their systems on Youtube, the only thing you really had was the 1-800 number for the company, so the only people that knew you had a broken system was yourself, and any friends you told.

I bought a Super Nintendo at launch that would never register Audio, returned it to the store after 5 days. A friend of mine got a similar disc grinding noise that the Xbox ones are getting back when he bought a PS1, I guess they might be similar issues in both cases, apparently the grinding was caused by the laser reader getting stuck and not being able to move. My cousin got a defective N64 at launch, the damn thing had a broken power button and wouldn't turn on at all. I knew a number of people that got broken disc readers in their Dreamcasts as well.

Average failure rate for consumer electronics (not just consoles), seems to hover at around 4-6% on average although I think the maximum acceptable rate is around 10%. The number might have gone up a bit in later years, current high performance electronics tend to be a little more fragile on average as there tends to be more points where the entire thing can fail. The modern T.V. is exponentially more complex than an old projection screen T.V. that only has a fraction of the parts (although you did have to worry about the bulb burning out).
No kidding on no cover, because I never heard of it. Though it would make more sense that not every single one would work like it should. I really should've taken into account that the media covers everything now, and even has a bad habit of exaggerating the hell out things.

All I have is my own experience, which is my friends and I never had any problems, and the old consoles all still work perfectly now. Though many people here didn't go through the hell I put up with when I bought the Wii on day one, where I had to take everything back and keep going through maintenance.
 

EternallyBored

Terminally Apathetic
Jun 17, 2013
1,434
0
0
Nazulu said:
EternallyBored said:
It happened, but the gaming press didn't cover it, and the internet was too new to get any idea of when people were getting bricked consoles. They didn't exactly have tech support forums back then, or people posting videos of their systems on Youtube, the only thing you really had was the 1-800 number for the company, so the only people that knew you had a broken system was yourself, and any friends you told.

I bought a Super Nintendo at launch that would never register Audio, returned it to the store after 5 days. A friend of mine got a similar disc grinding noise that the Xbox ones are getting back when he bought a PS1, I guess they might be similar issues in both cases, apparently the grinding was caused by the laser reader getting stuck and not being able to move. My cousin got a defective N64 at launch, the damn thing had a broken power button and wouldn't turn on at all. I knew a number of people that got broken disc readers in their Dreamcasts as well.

Average failure rate for consumer electronics (not just consoles), seems to hover at around 4-6% on average although I think the maximum acceptable rate is around 10%. The number might have gone up a bit in later years, current high performance electronics tend to be a little more fragile on average as there tends to be more points where the entire thing can fail. The modern T.V. is exponentially more complex than an old projection screen T.V. that only has a fraction of the parts (although you did have to worry about the bulb burning out).
No kidding on no cover, because I never heard of it. Though it would make more sense that not every single one would work like it should. I really should've taken into account that the media covers everything now, and even has a bad habit of exaggerating the hell out things.

All I have is my own experience, which is my friends and I never had any problems, and the old consoles all still work perfectly now. Though many people here didn't go through the hell I put up with when I bought the Wii on day one, where I had to take everything back and keep going through maintenance.
Yeah, personal experience is weird that way, I ended up getting a bricked gamecube at launch, and the store was sold out, so I didn't manage to get ahold of another one for about a month. But I never ran into any issues with the 360 and PS3 generation, my launch 360 ran like a champ for 5 years before I replaced it with an elite, and my PS3 is still chugging along with the old 60GB backwards compatible model, My PS4 has been working well so far too.

I do know some friends that ran into the 360 RROD problem, that issue was so pervasive I think it has made people hyper-sensitive to console hardware failure. We once used to just accept when we got defective hardware and returned it or had it repaired, you would see posts in places about people trying to fix their system, but it never quite got much coverage, because the media seemed to recognize that the occasional defect or failure was nothing to get worried about. Then the 360 came along, and seemed to have an initial failure rate that was 3 to 4 times higher than the usual upper range, some estimates put entire production runs of the 360 at 50% failure rate. You started hearing stories about people who went through four or five 360s before getting a console that worked, and Microsoft eventually implemented a policy to fix or replace any 360s experiencing the problem completely free of charge with no time limits.

Now I think everyone wants to jump on any failure as the next Red Ring of Death, even this topic is using the term green screen of death to try and compare the Xbox One to its infamous predecessor. In some weird way, people want to see another spectacular blowup like that, it's like watching a train wreck in slow motion, you know it's wrong, but you just can't look away. People start to jump on any hardware issue in hopes of seeing another debacle, or in fear that they are going to end up going through half a dozen different consoles before getting one to work like last time.

Like I said above though, I wouldn't be surprised if the failure rate of some of the earlier consoles was indeed lower on average, if you've ever torn apart an SNES and looked inside, then compared it to a 360 or PS3, you quickly realize that the newer generations have a lot more components. Not to mention the greater power requirements, the necessary heat sinks that the older consoles didn't need, the greater number of different hardware in general, and the number of ways a console can break start to add up. The older consoles tended to be more robust because they were simple, the SNES runs quiet and cold, not because it's better designed or better made, but because the hardware inside is simple and doesn't require much power to run. The newer generations would melt down in conditions that the SNES or N64 could run just fine in, but that's not Sony or Microsoft's fault, the more powerful your hardware, the more energy you require, the more energy required, the hotter your system is going to run, the hotter the system runs, the more stress you put on the hardware itself.
 

balladbird

Master of Lancer
Legacy
Jan 25, 2012
972
2
13
Country
United States
Gender
male
the PS4 and ONE both set records for first day sales, which means that the number of faulty units expected with any new electronic release is also higher. Even if the failure rate was as low as 4% (which would be considered successful by any new product) that'd still be 40,000 PS4/Xones that crapped out right from the box. The numbers haven't come out for the ONE yet, but for the PS4 the failure rate isn't even that high, so it's likely that in both cases it's just the large number of units moved that makes the failures seem more common.
 

GoaThief

Reinventing the Spiel
Feb 2, 2012
1,229
0
0
Had this delivered to my inbox this morning and just had to share it in here ASAP:


Lol... Apparently it's due to a misaligned gear that you can correctly align by giving it a hard twat. Wouldn't do this to mine but could come in handy for the brave. Wonder if the working ones are those which have been dropped? :p
 

Drops a Sweet Katana

Folded 1000x for her pleasure
May 27, 2009
897
0
0
Can we stop using the suffix -gate for things that aren't actually scandals and more so for things that should be expected from a console launch?
 

CrazyCapnMorgan

Is not insane, just crazy >:)
Jan 5, 2011
2,742
0
0
GoaThief said:
Had this delivered to my inbox this morning and just had to share it in here ASAP:


Lol... Apparently it's due to a misaligned gear that you can correctly align by giving it a hard twat. Wouldn't do this to mine but could come in handy for the brave. Wonder if the working ones are those which have been dropped? :p
Well, whaddya know? The same tactic I used to try and fix my old Nintendo works on the XBone.

Somewhere I heard the saying "The solution to high tech is to go low tech" and it seems to be proven true here. Go figure.
 

EternallyBored

Terminally Apathetic
Jun 17, 2013
1,434
0
0
CrossLOPER said:
I notice that none of them have taped over their cameras. I guess they like being watched. Speaking of which, I BET THE CAMERA WORKS.
Working and working well are two different things, the kinect camera is a source of amusing stories for me and my friends at least. The thing seems to be incapable of recognizing commands from anyone who doesn't have a clear west coast American accent, I can use the voice commands just fine because I sound like a typical news caster, but my friend with his Boston accent can barely get the damn thing to recognize anything he says.

The actual camera seems to work marginally better than the old kinect, although that control breaks down when there's more than one person in the camera view at a time, so good luck using it if there's more than just you sitting on the couch. The camera seems to recognize vaguely human shaped objects as people too, evidenced when my friend's xbox recognized his dog as another player when he was setting up his account. The picture quality is higher than the old kinect, so maybe when they release some actual games for it we might be able to better judge how much it's improved over its predecessor.
 

Atmos Duality

New member
Mar 3, 2010
8,473
0
0
Brotha Desmond said:
Can we please stop using the suffix "gate" to describe any scandal? Clearly the people who use it doesn't understand it's meaning. The reason why the origin of the term "watergate" got its name is because the incident occurred at the watergate office complex. Can we come up with a more relevant term? Or perhaps not attack a console whenever any controversy pops up?
Aye. My thoughts exactly.
This isn't even scandal; hardware failures and flaws in design aren't exactly uncommon in the console business.
RRoD became controversial entirely because of its obscenely common rate, and only after some time had passed.
 

Saucycarpdog

New member
Sep 30, 2009
3,258
0
0
GoaThief said:
All your comments are not discussing the problem or a solution. You just seem to be arguing how bad this is for microsoft and how the PS4 is only having "teething problems" while this is a "full on fault". And then anyone who is saying all consoles have launch problems, you're arguing microsofts case is different somehow. I can see why Frozen would think you bought a PS4.




GoaThief said:
Some of the bigger gaming sites like Kotaku and Polygon have picked it up now and are running articles.

Will we have one on here soon? Be good to see if MS will comment officially as the press are getting involved.
Many articles were also reporting on the PS4's problems at launch. I'm curious as to why you're singling microsoft out in this post.
 

GoaThief

Reinventing the Spiel
Feb 2, 2012
1,229
0
0
Saucycarpdog said:
I'm curious as to why you're singling microsoft out in this post.
Please read the whole thread, your question is redundant and has everything to do with the poster (me) and nothing to do with the topic at hand.

As I've said, the problems with Xbone weren't reported upon in the gaming press at the time so it was covering a breaking story/issues. Playstation 4 has nothing to do with this thread much like my purchasing habits, if you want to join a bunch of others bashing both new consoles for faults in general and whatever else on here, be my guest and start a new thread.

I'll say the same again, more than happy to discuss the topic but otherwise I won't be responding to your comments regarding me. :)
 

Saucycarpdog

New member
Sep 30, 2009
3,258
0
0
GoaThief said:
Saucycarpdog said:
I'm curious as to why you're singling microsoft out in this post.
Please read the whole thread, your question is redundant and has everything to do with the poster (me) and nothing to do with the topic at hand.
If my question is redundant, then I guess so is yours. Plenty of news articles reported the xbox one problems at the time. Would you like me to pull some up for you?

GoaThief said:
Saucycarpdog said:
I'm curious as to why you're singling microsoft out in this post.
As I've said, the problems with Xbone weren't reported upon in the gaming press at the time so it was covering a breaking story/issues. Playstation 4 has nothing to do with this thread much like my purchasing habits, if you want to join a bunch of others bashing both new consoles for faults in general and whatever else on here, be my guest and start a new thread.
For one, I never did question your spending habits. I made a single nuetral observation based on the facts in this thread. Perhaps you should read my post carefully next time.

But OT: Microsoft has already come out and said this is affecting a small portion of the user base. Microsoft is even apologizing by giving free games to those affected. So, this doesn't really support your claim of how widespread this is. :)
 

GoaThief

Reinventing the Spiel
Feb 2, 2012
1,229
0
0
Saucycarpdog said:
GoaThief said:
Saucycarpdog said:
I'm curious as to why you're singling microsoft out in this post.
Please read the whole thread, your question is redundant and has everything to do with the poster (me) and nothing to do with the topic at hand.
If my question is redundant, then I guess so is yours. Plenty of news articles reported the xbox one problems at the time. Would you like me to pull some up for you?
Please go ahead, don't forget to make a note of the time though.

The first one was Polygon IIRC, posted at 12.01pm (EST or Central, don't know which) and this thread was created at 3.25pm GMT - so my post was a good couple of hours before at least. Even then, all the legwork was done and linked here unlike some of the bigger sites that just c&p'd from elsewhere. More than what some so called gaming journalists do. Shock, horror. Yet here I am getting dragged over the coals for doing so because what, you have a hunch there is some agenda at play? What point are you trying to prove exactly? Does a topic have to be all inclusive even if it's fresh news vs old otherwise said poster should just be quiet? Are we not allowed to discuss things being reported elsewhere? Why are you so curious as to why I made this thread? Seems like it's drifting back to me rather than the topic unless there is some relevance... ;-)

Even if I missed one major site that reported the problems before, it might not have been indexed in search engines at the time or just plain human error. I can assure you that it was not widely reported upon at the time of posting, if it was as you say I'm sure you won't have any problems finding say 7 reports from major outlets with time stamps predating mine.

Forgot to add that I agree, it doesn't seem as widespread as the frequency of the videos and forum posts implied. That is a very good thing indeed. Did MS release exact figures like Sony did?
 

Saucycarpdog

New member
Sep 30, 2009
3,258
0
0
GoaThief said:
Forgot to add that I agree, it doesn't seem as widespread as the frequency of the videos and forum posts implied. That is a very good thing indeed. Did MS release exact figures like Sony did?
But wait, I thought you said the Playstation 4 had nothing to do with this thread. So you do want to compare Microsoft to Sony? ;-)
 

FieryTrainwreck

New member
Apr 16, 2010
1,968
0
0
FrozenLaughs said:
So in reality what we have for launch failures are in fact systems that had terrible lifespans overall.
I don't usually poke my head into other people's arguments for no reason, but you're being ridiculous here. What else would a launch failure generate besides a terrible lifespan? How would you arrive at a terrible lifespan without first having a terrible launch? You're talking in circles, and it's not flattering.

If there were no early-adopters, the systems would, in fact, suffer greatly. Does that make it wise to buy early? If money matters to you, probably no. At the same time, it's pretty myopic to criticize other people for doing something that fundamentally supports an industry you enjoy. Might as well call people suckers for buying instead of pirating while you're at it.

OP: it's a non-story until someone produces legitimate failure rates. Anything less than 3% is pretty damn solid given the complexity of the machines and the rapid nature of the roll out. When you spike up into double digits, as happened with the RRoD, then it's a newsworthy problem.

Also, the exact nature of the failures doesn't really matter unless people's lives are in danger. I mean if it bricks because of the hard drive or bricks because of the disc mechanism, either way it's just a brick. You only make an exception when it's a potentially explosive brick.
 

GoaThief

Reinventing the Spiel
Feb 2, 2012
1,229
0
0
Saucycarpdog said:
So you do want to compare Microsoft to Sony? ;-)
I guess we all know what your non answers and evasion means. Shame, I honestly gave you the benefit of the doubt too.

I'm not going to explain framing for you here.
 

FrozenLaughs

New member
Sep 9, 2013
321
0
0
FieryTrainwreck said:
FrozenLaughs said:
So in reality what we have for launch failures are in fact systems that had terrible lifespans overall.
I don't usually poke my head into other people's arguments for no reason, but you're being ridiculous here. What else would a launch failure generate besides a terrible lifespan? How would you arrive at a terrible lifespan without first having a terrible launch? You're talking in circles, and it's not flattering.

If there were no early-adopters, the systems would, in fact, suffer greatly. Does that make it wise to buy early? If money matters to you, probably no. At the same time, it's pretty myopic to criticize other people for doing something that fundamentally supports an industry you enjoy. Might as well call people suckers for buying instead of pirating while you're at it.
I see what you're saying. I was having trouble finding the words to express my problem with the discussion.

I think it's the usage of the term Launch *FAILURE*. I was trying to illustrate the idea that even with *poor* Launch receptions many (but not all) of those consoles still had a lifespan of several years, some even 4-5 years, the typical "lifespan" of the last couple generations of modern consoles. (from launch to shifting focus to next gen)
None of those (except maybe the Virtual Boy) were declared "failures" on day 2. Yes, sales are a good example of the expected trend, but companies use day 1 as a bragging point to hype sales and draw more attention to their product. True outlooks *CANNOT* be realistically drawn until at least a month has passed.

In this day and age, I just feel "failure" is a terribly exaggerated term to use. A "poor" launch? Sure. Overestimated, slow, low, unacceptable; bust out the thesaurus I'm sure there are a dozen other ways to say a Launch underperformed, I just don't believe "failure" is one of them.
 

Saucycarpdog

New member
Sep 30, 2009
3,258
0
0
GoaThief said:
Saucycarpdog said:
So you do want to compare Microsoft to Sony? ;-)
I guess we all know what your non answers and evasion means. Shame, I honestly gave you the benefit of the doubt too.

I'm not going to explain framing for you here.
You know what, I'm getting tired of this bickering and arguing and we're not even in the debate forum. If you want to hear my response, then its in spoilers. If you want to ignore it, then don't view it and we can move on. Happy thanksgiving everyone!

The only one evading with non answers is you here. Your ignoring all my points and instead saying "Your questions are stupid" even though they're quite legitimite. I debunked your claim about it being widespread, and all you could give me was "Yeah well Sony did this" even though you had evaded any topic on the playstation 4 beforehand.

And what do you mean by "we all"? Do you mean me and you, in which case I've been the one questioning your widespread claim and then you switching the topic to Sony. Or do you mean everyone else in this thread, in which case most are being quite sensible saying all consoles have their problems and then you scrambling to argue Microsoft's case is different. That kind of behavior is just silly.
 

cookyt

New member
Oct 13, 2008
126
0
0
Neronium said:
cookyt said:
I had a Wii that sounded like that after my brother stuck a few LEGO's in the disk slot.
Out of curiosity, was it those skinny LEGO pieces? Mainly because I just got a funny image in my head about someone forcing LEGOs into a disc drive. XD
Sorry, didn't see your reply because I don't use the forums too often. Yeah, it was one of the skinny 2x4 lego pieces.