Ever send food back in a restaurant?
- Thread starter Clive Howlitzer
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Only if it's something completely different than what I ordered, raw, or otherwise inedible.
And even if it's not what I ordered, I'd probably eat it, if it wasn't something I don't like. Just having a hair in the food or something like that isn't enough reason to send it back. Just take the hair off the plate. (I've lived my entire life with cats, so I'm pretty used to picking hairs out of my food and mouth.)
But reastaurants are so expensive that I rarely go to one anyway.
And even if it's not what I ordered, I'd probably eat it, if it wasn't something I don't like. Just having a hair in the food or something like that isn't enough reason to send it back. Just take the hair off the plate. (I've lived my entire life with cats, so I'm pretty used to picking hairs out of my food and mouth.)
But reastaurants are so expensive that I rarely go to one anyway.
If the food is in a state that it needs to be sent back I just walk out/demand my money back.
The most recent time was in this dingy little resturaunt called Mexa Mexa (as you can guess Mexican themed) waited over an hour from ordering and it wasn't even that busy, only to be served cold food and beer from a barrel that desperately needed changing.
The most recent time was in this dingy little resturaunt called Mexa Mexa (as you can guess Mexican themed) waited over an hour from ordering and it wasn't even that busy, only to be served cold food and beer from a barrel that desperately needed changing.
I've done it before. There was a hair in the cheese on my burger once.
A friend of mine who was working as a chef de partie at the time sent back our steaks once 'cause we'd asked for rare and got medium.
A friend of mine who was working as a chef de partie at the time sent back our steaks once 'cause we'd asked for rare and got medium.
I personally haven't, but my partners father has a couple of times, but that's because of him being a) picky about his food, and b) Dutch.
Although, working as a waiter, I've had to return a few dishes in my time, and some of them have pretty fucking dire reasons. One person returned a bowl of chips because they were "overcooked". Overcooked chips to me, are burnt. These were barely coloured, so any less cooking and they'd have been practically raw. The chef told me to refund them, because she wasn't happy to serve practically raw chips.
But then saying that, I can recall one time when someone's kid cut into a nugget, and it had blue inside it. Turned out that there was a bit of some kind of packing material that had been mixed up with the chicken meat mix, then formed into the nugget. Cue 2 bags of about 200 nuggets being instantly chucked (yay for having batch numbers printed on them), a refund, and a massive bowl of icecream for the kid.
Although, working as a waiter, I've had to return a few dishes in my time, and some of them have pretty fucking dire reasons. One person returned a bowl of chips because they were "overcooked". Overcooked chips to me, are burnt. These were barely coloured, so any less cooking and they'd have been practically raw. The chef told me to refund them, because she wasn't happy to serve practically raw chips.
But then saying that, I can recall one time when someone's kid cut into a nugget, and it had blue inside it. Turned out that there was a bit of some kind of packing material that had been mixed up with the chicken meat mix, then formed into the nugget. Cue 2 bags of about 200 nuggets being instantly chucked (yay for having batch numbers printed on them), a refund, and a massive bowl of icecream for the kid.
My sister can't stand cheese. She finds it utterly disgusting AND is allergic to it (actually just thoroughly lactose intolerant, but let my ignorant self call it allergy). She'll get sick from eating it. So when we had pizza in Yosemite National Park, we ordered a pizza specifically without cheese.
We get the pizza. With lots o' lovely cheese.
We tell the guy we ordered one without cheese.
And what marvelous explanation does he present us with?
"It is nearly impossible to make a pizza without cheese."
Uhm. Nay, I tell thee.
You know the part where you put the cheese on the pizza? Skip that part. Success.
Really, making a mistake is fine. But when you have the nerve and the stupidity to claim such a thing is simply impossible... Heh. He refused to admit it was at all possible until my father told him my sister would throw up if she were to eat it.
So yeah, because it was inedible for one of us, we pretty much had to.
Other than that, I don't think I have.
We get the pizza. With lots o' lovely cheese.
We tell the guy we ordered one without cheese.
And what marvelous explanation does he present us with?
"It is nearly impossible to make a pizza without cheese."
Uhm. Nay, I tell thee.
You know the part where you put the cheese on the pizza? Skip that part. Success.
Really, making a mistake is fine. But when you have the nerve and the stupidity to claim such a thing is simply impossible... Heh. He refused to admit it was at all possible until my father told him my sister would throw up if she were to eat it.
So yeah, because it was inedible for one of us, we pretty much had to.
Other than that, I don't think I have.
I've only ever sent back steak. Once, I had to do it twice in a row.
For the record, I usually order steak medium rare, sometimes rare. I also occasionally tell the wait staff
that I'd prefer if the cooks erred on the side of "rare".
I feel like a jackass, sure, but it's a hell of a lot better than getting two well-done steaks in a row.
Once I got a free dinner comped to me.
Still,I'm less of a jackass than those idiots who order veal/chicken Parmesan without cheese.
Seriously, guys? What the hell do you think Parmesan means?
For the record, I usually order steak medium rare, sometimes rare. I also occasionally tell the wait staff
that I'd prefer if the cooks erred on the side of "rare".
I feel like a jackass, sure, but it's a hell of a lot better than getting two well-done steaks in a row.
Once I got a free dinner comped to me.
Still,I'm less of a jackass than those idiots who order veal/chicken Parmesan without cheese.
Seriously, guys? What the hell do you think Parmesan means?
As a proud Brit I will sit and moan about it to all I am dining with (never to anyone else around! I don't want to talk to them, and they have no business interupting my evening by talking to me!) and then when the waiter comes and checks on us, I will smile and say it is splended, thank you! Then I won't tip. This is how it is written in the big book of British Etiquette.
I've even eaten wrong orders. Not as in "I ordered steak and this is chicken", but like the one time I got fries instead of rice as my side dish, because the waiter didn't hear me right.jonnosferatu said:
I've stopped going to the local Burger King altogether, because they've never once gotten my order right. Somehow they always downgrade my burger like getting a cheeseburger after ordering (and paying for!) a double whopper with bacon and cheese. I suspect shenanigans.Mittenz said:
I have sent food back exactly twice in my life: Once because the burger I ordered tasted less like meat and more like soap when I took a bite out of it. The other time was when I ordered a quesadilla and the cheese was a nice dark grey.
Look, I'll eat just about anything, up to and including raw (quail) egg, but if I think my food looks or tastes sketchy it's going straight back to the kitchen.
Look, I'll eat just about anything, up to and including raw (quail) egg, but if I think my food looks or tastes sketchy it's going straight back to the kitchen.
I'm picky when it comes to my food, so if they add things I don't like, such as onions or a certain sauce, after I specifically told them not to then I'll have it sent back. I feel terrible about the wasted food, but I can't stand eating certain foods.
Once a steak because it was overdone, it was bavette and expensive and I don't want overdone steak :/
I occasionally work in the kitchen at the hotel I work at, and we get a lot of stuff sent back. It's usually not because of the cooking, just because some of the food is nasty. A lot of it is good, but the pizza is really horrible and soggy, and the pie we used to do had really thick shortcrust pastry which was rock hard. I just started warning people against the gross food tbh since I know I'd probably end up having to refund them.
What I find funny though, where I work there is only one person working the restaurant. So I would take orders, serve/clean tables, serve drinks, and cook. So many people come up to me and say 'Could you take this back to the chef and tell him...' I usually just go like 'oh sure! I'll tell him' even though it was me who cooked it >.< Sometimes I consider some kind of elaborate Fawlty Towers-esque charade in the kitchen, pretending to yell at some invisible person.
I occasionally work in the kitchen at the hotel I work at, and we get a lot of stuff sent back. It's usually not because of the cooking, just because some of the food is nasty. A lot of it is good, but the pizza is really horrible and soggy, and the pie we used to do had really thick shortcrust pastry which was rock hard. I just started warning people against the gross food tbh since I know I'd probably end up having to refund them.
What I find funny though, where I work there is only one person working the restaurant. So I would take orders, serve/clean tables, serve drinks, and cook. So many people come up to me and say 'Could you take this back to the chef and tell him...' I usually just go like 'oh sure! I'll tell him' even though it was me who cooked it >.< Sometimes I consider some kind of elaborate Fawlty Towers-esque charade in the kitchen, pretending to yell at some invisible person.
I worked in a restaurant for about three years and the worst time was when one man, completely hammered mind you, sent back his order of calamari not once, not twice, but three times! He kept saying we'd overcooked it. Calamari takes less than a minute to cook and each time we made him a new order we put it down for less and less time.
Eventually we put it down just long enough so that it wasn't raw and he was finally happy. Gods, it was annoying. But no good cook will ever spit in the food (or do anything else to it). They might assault the customer, but the food is usually fine.
Eventually we put it down just long enough so that it wasn't raw and he was finally happy. Gods, it was annoying. But no good cook will ever spit in the food (or do anything else to it). They might assault the customer, but the food is usually fine.