It seems to be Apples policy to not bother repairing any of their stock if they get broken/have software issues, every time anyone I know has had a problem with their idevice the Apple store guys have just issued them a brand new one without any fuss.
My sister got an ipod touch, and the screen smashed after about 4 months, when I took it into the store they explained that the screen was glued on, so they couldn't fix it, and instead gave her a new one. My dad got an ipad, a few months after it first came out, and has had it replaced twice since then because of software errors, again no attempt to fix it, just hand the old unit in and issue another one.
I was just wondering if anyone else has noticed this business practice, and what they think about it. It seems really wasteful to me, how can Apple turn a profit when they have gone through 3 ipad devices when my dad only paid for one?
My sister got an ipod touch, and the screen smashed after about 4 months, when I took it into the store they explained that the screen was glued on, so they couldn't fix it, and instead gave her a new one. My dad got an ipad, a few months after it first came out, and has had it replaced twice since then because of software errors, again no attempt to fix it, just hand the old unit in and issue another one.
I was just wondering if anyone else has noticed this business practice, and what they think about it. It seems really wasteful to me, how can Apple turn a profit when they have gone through 3 ipad devices when my dad only paid for one?