I need help recovering my main hotmail account

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Giftfromme

New member
Nov 3, 2011
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Hello friends

Alright, so my account had been hacked and used to send spam etc. So when I tried to log in it had been locked, and I had to unlock it. So I had to get a verification code sent to my phone and I used that. And then I had to change my password. But it just kept saying my old password I had put in was wrong. I tried a number of times but it kept saying it was wrong. So I reset my password and tried again. I got the code sent to me and tried again, but it again said my old password was wrong.

There is another form you can send to access an account that is logged out, but for some reason that is beyond words, this can only be done when logged into the account. Obviously this makes sense as I am using this method to get back into the fucking account.

So is there a number I can call or something? All the online stuff is shit as hell, and I would really like to be able to access my main account again.

Thanks in advance for any help.

Regards
Giftfromme
 

LilValky

New member
Aug 28, 2011
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i didnt find a phone number but i did find a way to send a message through the help centre.
 

LilValky

New member
Aug 28, 2011
24
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0
i went to the solution centre: http://www.windowslivehelp.com/solution.aspx?solutionid=f172cbee-3c73-4506-8a1d-4e6e82adb846 and followed the instructions for not being able to verify by sms. you will need to log in with a different email address and if you get a page that looks like there was an error, just click continue, i got through to the send a message eventually. hope this helps!
 

Giftfromme

New member
Nov 3, 2011
555
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LilValky said:
i went to the solution centre: http://www.windowslivehelp.com/solution.aspx?solutionid=f172cbee-3c73-4506-8a1d-4e6e82adb846 and followed the instructions for not being able to verify by sms. you will need to log in with a different email address and if you get a page that looks like there was an error, just click continue, i got through to the send a message eventually. hope this helps!
I've sent the request and apparently they're working on it now. Thank you friend.