Zeckt said:
I must admit, the only reason why my 360 still works is because I barely use it to begin with. I've only had one RROD and this was a few months before I purchased my PS3. I gravitated towards it ever since, despite doing the bulk of my gaming on PC.
Many of the reasons you mentioned represents why I gravitated to the PS3. Firstly, the controller itself. I was a bit upset after first purchasing a 360 when I noticed that the wireless controllers were not rechargeable. You'd think this would have been something they would have corrected after the release of the PS3 (which does have rechargeable controllers) but no. If you want to use the controller, you either need to be prepared to eat through cases of batteries or invest in rechargeable ones yourself.
Live itself is an incredible pain to deal with. I have had to call to cancel my XBL Gold Membership more than once, despite my outdated card being tied to the account. The first time I cancelled, I went through all the procedures and was sent an email verifying that my XBL account was cancelled. A year passes (I had an annual subscription) and somehow my outdated card was charged $50. I called to complain about this faulty cancellation and they wouldn't even give me a full refund. They would only refund the subscription amount minus a monthly sub because I wasn't aware of the charge until the end of January. Great business practice guys!
This wouldn't be so bad if they allowed you to unsubscribe through the Xbox 360 itself. Nope, you have to entrust that responsibility to a representative.
Why? If you could set up an account for a subscription through the Xbox, why can't you cancel there as well? Did they really need to resort to potentially reselling their service when people have legitimate reasons for cancelling? That just comes off as harassment.
Then again, what is the incentive to subscribe to Live? I don't have an answer for this, this is a legitimate question.
With a menu that is plastered with ads, with DLC that is not even slightly reduced, what is that $50 going towards? You'd think that a Gold subscription would remove at least a fair portion of the ads but it doesn't. Why is it that I have to pay $50 to use basic community features offered for free on PC or PS3? Perhaps I just love throwing away money needlessly.
I'm not going to praise the PS3 fully as it has it's fair share of problems but at least they don't gouge you at every step. The menu is nice and clean, short of maybe a text blurb to the top right advertising a game or service. It's nice when your menu actually looks like a menu and not a Geocities website.
I'm not sure if Microsoft's new console will change their practices at all, considering that there seems to be a sizeable chunk of supporters. Who knows? Taking into account the downward financial spiral of pricing trends, we might even look fondly at the pricing of Xbox Live in 30 years from now.
The moment that happens, I just might abandon gaming forever.