Mine rrod'd three weeks ago, after i had just finished playing force unleashed. Sent it in, got it back after just over one week. In total I have been boxless for less than 2 weeks. So, frowns to Microsoft for having it break down on me. Kudos for the swift repair, and not giving any hassle whatsoever. And i got a month of Live extra.
I don't see why one would join a lawsuit if they do not make even the slightest fuss (granted: by now) about replacing defective units. I also don't see how a recall would have been better; it would probably make a lot of people even angrier. This whole thing is already costing them tons of money, a class-action suit appears to me as cheap opportunism and a chance of free money. And if it isn't, and you are really somehow damaged (either economically or emotionally) by not having access to your machine for 2 weeks, it should be taken away permanently for your own protection.
I don't see why one would join a lawsuit if they do not make even the slightest fuss (granted: by now) about replacing defective units. I also don't see how a recall would have been better; it would probably make a lot of people even angrier. This whole thing is already costing them tons of money, a class-action suit appears to me as cheap opportunism and a chance of free money. And if it isn't, and you are really somehow damaged (either economically or emotionally) by not having access to your machine for 2 weeks, it should be taken away permanently for your own protection.